DPI Field Service Report

• DPP

• Client Name

• Project Name

• Conducted on

  Date

• Prepared by

• Techs

• Arrival time

• Departure time

Update

• Type of Update

  Install

  Programming

  90 Day Warranty

  Service Call

Job Site

• What percent of the job is complete?

• Is the install complete?

  Yes

  No

  N/A

• Did your receive client sign off?

  Yes

  No

  N/A

• Are there any special tool's that are needed to complete the install?

  Yes

  No

  N/A

• What is needed?

  Lift

  12 foot Ladder

  Hammer Drill

  Shots

Room's

Room

• Room Number/Name

• What type of room?

  Select Classroom Cafeteria Auditorium Conference room Lobby Office Divide and Combine Library Other

  • Classroom
  • Cafeteria
  • Auditorium
  • Conference room
  • Lobby
  • Office
  • Divide and Combine
  • Library
  • Other

• Work Preformed

• Is the room complete?

  Yes

  No

  N/A

• Is there product needed to complete install?

  Yes

  No

  N/A

• What hardware needed?

• Is there any definitive hardware that requires an RMA?

  Yes

  No

  N/A

• Device, SN, Part Number, RMA Number

• Remaining Work

Service Call Status

• Is the service call complete?

  Yes

  No

  N/A

• Start Time

• End Time

• Reason for service call:

  Select Tech Support System Troubleshooting Product Replacement Other

  • Tech Support
  • System Troubleshooting
  • Product Replacement
  • Other
Room Number/Name

• Room Number/Name

• Issue Reported:

• Issue Found:

• Resolution:

• Is the room complete?

  Yes

  No

• What is left to complete?

  Select Quote Replacement Product Repair Recommendation Temporary Solution Provided Return Trip Needed Product RMA

  • Quote Replacement Product
  • Repair Recommendation
  • Temporary Solution Provided
  • Return Trip Needed
  • Product RMA

• Make

• Model

• Serial Number

• RMA Number

90 Day Warranty

Room

• Room Number/Name

• Issue Reported:

• Resolution:

• Issue Found:

• Is the room complete?

  Yes

  No

  N/A

• What is left to complete?

  Select Quote Replacement Product Repair Recommendation Temporary Solution Provided Return Trip Needed Product RMA

  • Quote Replacement Product
  • Repair Recommendation
  • Temporary Solution Provided
  • Return Trip Needed
  • Product RMA

Customer Acceptance

• The Project outcome has been measured against criteria and has been formally accepted on behalf of the customer. The project may now be closed, and Data Projections, Inc. will provide the proper billing/invoice documentation.

• Project Contact

  Sign

• Select date

  Date