Drive Through CHAMP Visit

• Restaurant

• Conducted on

  Date

• Completed by

Cleanliness

• Is the exterior clean?

  Yes

  No

  N/A

• Drive through lane and exterior plants free of litter?

  Yes

  No

  N/A

Hospitality

• Did the team member smile?

  1

  2

  3

  4

  5

• Where you greeted with friendly comment by the team member?

  Yes

  No

  N/A

• Was the order repeated back before totalling the order?

  Yes

  No

  N/A

Accuracy

• Was order checked before handing it over?

  Yes

  No

  N/A

• Did you receive everything you ordered?

  Yes

  No

  N/A

Maintenance

• Where there any maintenance issues observed?

  No

  Yes

Product

• Was product received with the correct appearance?

  Yes

  No

  N/A

• Was product at the correct temperature?

  Yes

  No

  N/A

Speed

• Where you served in under 2.5 minutes?

  Yes

  No

  N/A