Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Verify phone scans were completed and accurate.
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Verify yesterday's Open/Close checklist was completed.
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Prepare BuyBacks, ship them, send tracking info to back office.
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Review each contract and receipt from previous day. ( completed contract, signatures, discounting, accessory sales, TEP, BB, etc..)
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Count cash drawer
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Verify previous days deposit, make deposit by noon, send deposit confirmation email to deposits@e-sym.com cc your dm.
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Reply to back office daily sales audit findings.
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Check bulletins and emails for important info.
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Print out daily trackers, update store number boards and post and important information.
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Check and reconcile RIS.
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Review prior day hours clocked. Make corrections if needed.
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Ensure reps recorded full customer info in RQ4 including custom fields on all previous day transactions.
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Check schedule for the day and verify shifts. ( 3 weeks always posted)
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Check office supply levels.
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Check stores POG and cleanliness.
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Ensure all team members meet proper dress code guidelines.
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Daily store huddle. Set the tone.
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Review staffs training. ( INH, STAR, S&R, RSA)
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Observe and role play the sales process.
