East 3 Seg 30 Post Visit Document Checklist

Did the engineer discuss the Fault History with the customer?

Has the fault now been rectified

Did the Engineer carry out a physical check on the dish

Is the problem resolved?

Was there anything that could have been done differently on first visit to avoid issues?

Has all work been completed to a high standard?

Cable entry hole sealed and brick burst plate used

Is the customer happy with the resolution?

Does the customer have a good understanding of problem and actions to resolve?

Was aftercare promoted and card left on-site

Any customer issues outstanding

Does the post visit review match the completed engineer seg30 report?

Is there a requirement to feedback findings to engineer?