East 4 SE On Site Support Document V3

• DTH Tech number and Name

• Job No,

• Job Type

  Select Service New customer install Existing customer upgrade Moving home install 1 Extra Multiscreen box only 2 Box or more install Install & Relocate Relocate ONLY

  • Service
  • New customer install
  • Existing customer upgrade
  • Moving home install
  • 1 Extra Multiscreen box only
  • 2 Box or more install
  • Install & Relocate
  • Relocate ONLY
• Location
  Address

• Conducted on

  Date

• Completed By:

Risk Assessment

• What EXTERNAL hazards have you identified on this job?

  Select Strong Winds Garden Manual handling Traffic/parking Animals/pets Scaffolding Uneven Ground Working at Height Ice/Snow/Wet Hazardous Substances Decking Third Party Falling Light Gas/Electric Broadband Visit

  • Strong Winds
  • Garden
  • Manual handling
  • Traffic/parking
  • Animals/pets
  • Scaffolding
  • Uneven Ground
  • Working at Height
  • Ice/Snow/Wet
  • Hazardous Substances
  • Decking
  • Third Party
  • Falling Light
  • Gas/Electric
  • Broadband Visit

• Based on the hazards identified and your control measure, can you proceed safely with the task? If NO, you MUST follow the escalation process?

  YES

  NO

• What INTERNAL hazards have you identified on this job?

  Select Furniture Stairs Manual Handling Animals/Pets Gas/Electric Hazardous Substances Loft Working Working at Height None-Carpeted Flooring Third Party

  • Furniture
  • Stairs
  • Manual Handling
  • Animals/Pets
  • Gas/Electric
  • Hazardous Substances
  • Loft Working
  • Working at Height
  • None-Carpeted Flooring
  • Third Party

• Based on the hazards identified and your control measure, can you proceed safely with the task? If NO, you MUST follow the escalation process?

  YES

  NO

• Where is/will the dish be located?

  Select Front Side Back Flat Roof Chimney Other

  • Front
  • Side
  • Back
  • Flat Roof
  • Chimney
  • Other

• How will you be running the cable?

  Vertically and at low level

  High level

  Other

• Can you proceed using the current control measures? If NO, you MUST follow the escalation process.

  YES

  NO

• Which type of ladder will be used?

  Select No Ladder Hop Up Combi Single Double Triple Cat Ladders Dat Ladders Extended 15's

  • No Ladder
  • Hop Up
  • Combi
  • Single
  • Double
  • Triple
  • Cat Ladders
  • Dat Ladders
  • Extended 15's

• Can you proceed using the current control measures? If NO, you MUST follow the escalation process.

  YES

  NO

• Confirm use of PPE

  YES

  NO

Visit Details

• Description of work required

• Photo's of issue

  Media

• DTH Engineer Assisting

  Yes

  No

• Final Job Status

  Select Completed by DTH Transferred to SE and completed using DAT/SAT Transferred to SE and completed via DTH Rebooked for DAT/SAT Rebooked for DTH Terminally Cancelled

  • Completed by DTH
  • Transferred to SE and completed using DAT/SAT
  • Transferred to SE and completed via DTH
  • Rebooked for DAT/SAT
  • Rebooked for DTH
  • Terminally Cancelled

• Reason for final job status

• Is everyone aware of the outcome?

  Select Customer face-to-face Customer phone DTH Engineer

  • Customer face-to-face
  • Customer phone
  • DTH Engineer