East Division Visit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

People

• Are all reviews complete for month and recorded on Best workbook?

  Yes

  No

  N/A

• Are all staff registered on best and has SM made a nomination on best?

  Yes

  No

  N/A

• What plans are in place for new starters and driving engagement (pulse)?

• AOB

Customer

• Store standards front and back of house to a high standard?

  Yes

  No

  N/A

• Health and safety checks completed as per policy (RM bi annual check completed)?

  Yes

  No

  N/A

• POS as per VM guides?

  Yes

  No

  N/A

• Is teams knowledge upto date and all e learning up to date?

  Yes

  No

  N/A

• Shop floor observations (SFM activity)?

• AOB

Performance

• PAYM on target?

  Yes

  No

  N/A

• Upgrades on target?

  Yes

  No

  N/A

• PAYG on target?

  Yes

  No

  N/A

• HBB on target?

  Yes

  No

  N/A

• MBB on target?

  Yes

  No

  N/A

• Accessories on target?

  Yes

  No

  N/A

• Clone on target?

  Yes

  No

  N/A

• Conversion on target?

  Yes

  No

  N/A

• AOB

Follow up actions

• Follow up actions

Summary

• Overall summary

• Regional Manager

  Sign

• Store Manager

  Sign