Fit for Summer

• Easter Big Hop Visit

• Pub Name

• Conducted on

  Date

• Prepared by

Externals

• Are opening times communicated externally?

  Yes

  No

  N/A

• Are Summer events/offers promoted externally?

  Yes

  No

  N/A

• Are external standards good? Furniture in good repair, ground free from weeds, lawn/hedges/flower pots/baskets tidy

  Yes

  No

  N/A

• Are all external areas free from litter and cigarette butts?

  Yes

  No

  N/A

Internals

• Summer decoration creative effort

  Individual and creative approach

  Standard decoration with some nice touches

  Basic decoration

  No impact - Poor

• Summer decoration standout/ coverage

  Superb impact across the length of business

  Good impact in some but not all zones

  Standard

  No effort - Poor

• Is the back bar merchandised well?

  Amazing back bar, in line with stocking policy and Easter merchandised

  Attractive back bar with correct products

  Decorated back bar

  No real effort

• Are events being promoted internally on black boards/posters/tables?

  Yes

  No

  N/A

• Is a newsletter available?

  Yes

  No

  N/A

• Are opening hours clearly communicated internally?

  Yes

  No

  N/A

• Are team incentives in place with clear targets and rewards detailed?

  Yes

  No

  N/A

• Are sales plan readily available?

  Yes

  No

  N/A

Toilets

• Are toilets in good working order and free from graffiti with seats, paper, working locks, soap and pleasant smelling?

  Yes

  No

  N/A

Digital

• Is pre-booking actively marketed on site and are all team aware of the process?

  Yes

  No

  N/A

• Is Facebook screaming activity with up to date information?

  Yes

  No

  N/A

• Is the central web page up to date with summer events?

  Yes

  No

  N/A

• Are pre-booking covers on target?

  Yes

  No

  N/A

Other

• If visiting during a sporting event, is STS and minute to win it evident?

  Yes

  No

  N/A

• Is there a ROTW in place and is it communicated well?

  Yes

  No

  N/A

Bonus section

• Award bonus points where you find the following...

  exceptional division leading idea

  combination of a number of unique and memorable additions

  one thing which stands out

• Is the site one step ahead of the competition?

  Yes

  No

  N/A

• Has GR8 Serve team briefing taken place? Please note date and number of team trained.

  Yes

  No

  N/A

• P2F/STS video refresher - Have both new and key team members who operate P2F/STS watched the video?

  Yes

  No

  N/A

• Complete a random team member check - Ask what is GR8 serve? Elements etc

  Full confident detailed description

  Brief summary given

  Has some knowledge but not all, could do with refresher briefing

  Not aware of great serve/wrong answer given - re-training required

• Is the #Gr8 Serve BOH poster displayed and in use?

  Yes

  No

  N/A

• Is the dashboard log in ready for use?

  Yes

  No

  N/A

• Are bronze badges available on site? Do the team know what they need to do to be awarded one?

  Yes

  No

  N/A