Summer checklist

Externals

Are opening times communicated externally?

Are Summer events/offers promoted externally?

Are external standards good? Furniture in good repair, ground free from weeds, lawn/hedges/flower pots/baskets tidy

Are all external areas free from litter and cigarette butts?

Internals

Summer decoration creative effort

Summer decoration standout/ coverage

Is the back bar merchandised well?

Are events being promoted internally on black boards/posters/tables?

Is a newsletter available?

Are opening hours clearly communicated internally?

Are team incentives in place with clear targets and rewards detailed?

Are sales plan readily available?

Toilets

Are toilets in good working order and free from graffiti with seats, paper, working locks, soap and pleasant smelling?

Digital

Is pre-booking actively marketed on site and are all team aware of the process?

Is Facebook screaming activity with up to date information?

Is the central web page up to date with summer events?

Are pre-booking covers on target?

Other

If visiting during a sporting event, is STS and minute to win it evident?

Is there a ROTW in place and is it communicated well?

Bonus section

Award bonus points where you find the following...

Is the site one step ahead of the competition?

GR8 Serve checklist

Has GR8 Serve team briefing taken place? Please note date and number of team trained.

P2F/STS video refresher - Have both new and key team members who operate P2F/STS watched the video?

Complete a random team member check - Ask what is GR8 serve? Elements etc

Is the #Gr8 Serve BOH poster displayed and in use?

Is the dashboard log in ready for use?

Are bronze badges available on site? Do the team know what they need to do to be awarded one?

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.