Eby-Brown Driver Audit 2016-17

• Driver Name

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Driver Info

• Driver

• License Expiration

• Med Card Expiration

• Driver Helper

• Truck/Tractor #

• Current Registration?

  Yes

  No

  N/A

• OBC Cab Card available?

  Yes

  No

  N/A

• Trailer #

Arrival at Customer

• Supporting Photos:

  Media

• Does the driver enter the customer parking lot slow and careful?

  Yes

  No

  N/A

• Is the driver being aware of canopies and low awnings?

  Yes

  No

  N/A

• Does the driver put his flashers on in the lot prior to exiting the truck?

  Yes

  No

  N/A

• Is the driver patient while waiting to park?

  Yes

  No

  N/A

• Does the driver avoid backing up to park?

  Yes

  No

  N/A

• Does the driver helper assist in backing?

  Yes

  No

  N/A

• Does the driver avoid blocking the air hose?

  Yes

  No

  N/A

• Does the driver avoid blocking the front entrance?

  Yes

  No

  N/A

• Does the driver avoid blocking store view of the pumps?

  Yes

  No

  N/A

• Does the driver avoid blocking the handicap parking/ramps?

  Yes

  No

  N/A

• Does the driver avoid blocking the fuel fills?

  Yes

  No

  N/A

• Does the driver avoid blocking use of the pumps?

  Yes

  No

  N/A

• Does the driver exit the cab correctly facing the interior using 3 points of contact?

  Yes

  No

  N/A

Food Safety / Food Defense

• Is the driver in proper uniform?

  Yes

  No

  N/A

• Is the uniform clean and in good shape not torn?

  Yes

  No

  N/A

• Is the driver wearing a safety vest during nighttime delivery (Speedway)?

  Yes

  No

  N/A

• Is the driver helper in proper uniform?

  Yes

  No

  N/A

• Is the uniform clean and in good shape not torn?

  Yes

  No

  N/A

• Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?

  Yes

  No

  N/A

• Is the driver handling the totes and product with care to prevent from damaging product?

  Yes

  No

  N/A

• Is the driver in good health, no signs of illness?

  Yes

  No

  N/A

• Is the trailer clean and sanitary, no evidence of pests or leaks and spills?

  Yes

  No

  N/A

Unloading Process

• Does the driver scan the store barcode to verify at correct location?

  Yes

  No

  N/A

• Are cab doors locked during delivery?

  Yes

  No

  N/A

• Does the driver use the rear ramp for unloading?

  Yes

  No

  N/A

• Does the driver use a cone at the end of the ramp?

  Yes

  No

  N/A

• Does the driver close the back door when not in attendance?

  Yes

  No

  N/A

• Supporting Photos:

  Media

• Does the driver visually check all cigarette boxes for correct load/stop while loading onto their handcart?

  Yes

  No

  N/A

• Does the driver count the cigarettes with the customer at time of delivery before going back to the truck?

  Yes

  No

  N/A

• Does the driver have a spare roll of receipt paper?

  Yes

  No

  N/A

• Are totes stacked no more than 5 high in the store?

  Yes

  No

  N/A

• Supporting Photos:

  Media

• Are boxes stacked no more than 5 feet high?

  Yes

  No

  N/A

• Is product stacked securely with little risk of falling over in the store?

  Yes

  No

  N/A

• Is lighter product stacked on top of heavier product?

  Yes

  No

  N/A

• Is all the correct product delivered to the correct store?

  Yes

  No

  N/A

• Is the driver correctly scanning all the product prior to bringing it inside the store?

  Yes

  No

  N/A

• Does the driver use the ramp/ladders to access the freezer/cooler?

  Yes

  No

  N/A

• Supporting Photos:

  Media

• Are the freezer/cooler doors locked?

  Yes

  No

  N/A

• Does the driver avoid throwing boxes/totes on the ground from the truck?

  Yes

  No

  N/A

• Supporting Photos:

  Media

• Does the driver keep all frozen product inside the truck freezer until placed on the handcart and brought directly inside the store?

  Yes

  No

  N/A

• Does the driver pick up all empty totes?

  Yes

  No

  N/A

• Does the driver pick up all scheduled returns/magazines/USST items?

  Yes

  No

  N/A

• Were the freezer/cooler items placed in the freezer/cooler?

  Yes

  No

  N/A

• If not did the driver put a note on the receipt saying they were left out?

  Yes

  No

  N/A

Collecting Checks

• Supporting Photos:

  Media

• Does the driver know how to enter POAs and CODs correctly into the handheld?

  Yes

  No

  N/A

• Does the driver know how to deduct the credits?

  Yes

  No

  N/A

• Does the driver know to write the customer number on the front of the check?

  Yes

  No

  N/A

• Does the driver know to call A/R if the amount being collected does not match with the handheld?

  Yes

  No

  N/A

Departure

• Supporting Photos:

  Media

• Does the driver secure all returns, totes and remaining product prior to departure?

  Yes

  No

  N/A

• Are all doors locked when departing?

  Yes

  No

  N/A

• Did the driver avoid backing out to leave the store?

  Yes

  No

  N/A

• Did the helper assist the driver in backing?

  Yes

  No

  N/A

Completed Customer Receipt

• Did the driver leave invoices/signed receipt with customer?

  Yes

  No

  N/A

• Is the receipt signed by a store representative?

  Yes

  No

  N/A

• Is the correct name listed who signed it?

  Yes

  No

  N/A

• Is the correct name listed who verified the cigarette count?

  Yes

  No

  N/A

• Are the tote counts entered correctly?

  Yes

  No

  N/A

• Were there no zeroes listed on the tote counts?

  Yes

  No

  N/A

• Was it a clean delivery with no shortages listed?

  Yes

  No

  N/A

Overall Observations and Comments

• Per the store rep was it a good delivery with no issues?

  Yes

  No

  N/A

• Store Comments:

• Auditor Observations:

• Auditor Printed:

• Auditor Signature:

  Sign

• Title:

• Date:

  Date

• How does this audit rank?

  Select Excellent 90-100% Just Getting By 80-89% Poor below 80%

  • Excellent 90-100%
  • Just Getting By 80-89%
  • Poor below 80%