Driver Info

  • Driver

  • License Expiration

  • Med Card Expiration

  • Driver Helper

  • Truck/Tractor #

  • Current Registration?

  • OBC Cab Card available?

  • Trailer #

Arrival at Customer

  • Supporting Photos:

  • Does the driver enter the customer parking lot slow and careful?

  • Is the driver being aware of canopies and low awnings?

  • Does the driver put his flashers on in the lot prior to exiting the truck?

  • Is the driver patient while waiting to park?

  • Does the driver avoid backing up to park?

  • Does the driver helper assist in backing?

  • Does the driver avoid blocking the air hose?

  • Does the driver avoid blocking the front entrance?

  • Does the driver avoid blocking store view of the pumps?

  • Does the driver avoid blocking the handicap parking/ramps?

  • Does the driver avoid blocking the fuel fills?

  • Does the driver avoid blocking use of the pumps?

  • Does the driver exit the cab correctly facing the interior using 3 points of contact?

  • Are the headlights turned off while delivery is being made?

  • Did the driver arrive to the stop prior to the ETA?

Food Safety / Food Defense

  • Is the driver in proper uniform, this includes wearing appropriate boots?

  • Is the uniform clean and in good shape not torn?

  • Is the driver wearing a safety vest during nighttime delivery (Speedway)?

  • Is the driver helper in proper uniform?

  • Is the uniform clean and in good shape not torn?

  • Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?

  • Is the driver handling the totes and product with care to prevent from damaging product?

  • Is the driver in good health, no signs of illness?

  • Is the trailer clean and sanitary, no evidence of pests or leaks and spills?

  • Are cab doors locked during delivery?

Unloading Process

  • Does the driver use the rear ramp for unloading?

  • Does the driver use a cone at the end of the ramp?

  • Does the driver scan the store barcode to verify at correct location?

  • Does the driver close the back door when not in attendance?

  • Supporting Photos:

  • Does the driver visually check all cigarette boxes for correct load/stop while loading onto their handcart?

  • Does the driver count the cigarettes with the customer at time of delivery before going back to the truck?

  • Are totes stacked no more than 5 high in the store?

  • Supporting Photos:

  • Are boxes stacked no more than 5 feet high?

  • Is product stacked securely with little risk of falling over in the store?

  • Is lighter product stacked on top of heavier product?

  • Is all the correct product delivered to the correct store?

  • Is the driver correctly scanning all the product prior to bringing it inside the store?

  • Does the driver use the ramp/ladders to access the freezer/cooler?

  • Supporting Photos:

  • Are the freezer/cooler doors locked?

  • Does the driver avoid throwing boxes/totes on the ground from the truck?

  • Supporting Photos:

  • Does the driver keep all frozen product inside the truck freezer until placed on the handcart and brought directly inside the store?

  • Does the driver pick up all empty totes?

  • Does the driver pick up all scheduled returns?

  • Were the freezer/cooler items placed in the freezer/cooler?

  • If not did the driver put a note on the receipt saying they were left out?

  • Does the driver unload at an adequate pace? 80 repacks per hour or 120 repacks per hour with a helper.

Departure

  • Are all loose straps hung up on the E-track?

  • Supporting Photos:

  • Does the driver secure all returns, totes and remaining product prior to departure?

  • Are all doors locked when departing?

  • Did the driver avoid backing out to leave the store?

  • Did the helper assist the driver in backing?

Completed Customer Receipt

  • Does the driver have a working printer?

  • Did the driver leave invoices/signed receipt with customer?

  • Is the receipt signed by a store representative?

  • Is the correct name listed who signed it?

  • Is the correct name listed who verified the cigarette count?

Overall Observations and Comments

  • Per the store rep was it a good delivery with no issues?

  • Store Comments:

  • Auditor Observations:

  • Auditor Printed:

  • Auditor Signature:

  • Title:

  • Date:

  • How does this audit rank?

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