Title Page
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Driver Name
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Driver Info
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Driver
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License Expiration
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Med Card Expiration
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Driver Helper
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Truck/Tractor #
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Current Registration?
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OBC Cab Card available?
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Trailer #
Arrival at Customer
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Supporting Photos:
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Does the driver enter the customer parking lot slow and careful?
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Is the driver being aware of canopies and low awnings?
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Does the driver put his flashers on in the lot prior to exiting the truck?
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Is the driver patient while waiting to park?
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Does the driver avoid backing up to park?
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Does the driver helper assist in backing?
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Does the driver avoid blocking the air hose?
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Does the driver avoid blocking the front entrance?
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Does the driver avoid blocking store view of the pumps?
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Does the driver avoid blocking the handicap parking/ramps?
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Does the driver avoid blocking the fuel fills?
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Does the driver avoid blocking use of the pumps?
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Does the driver exit the cab correctly facing the interior using 3 points of contact?
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Are the headlights turned off while delivery is being made?
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Did the driver arrive to the stop prior to the ETA?
Food Safety / Food Defense
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Is the driver in proper uniform, this includes wearing appropriate boots?
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Is the uniform clean and in good shape not torn?
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Is the driver wearing a safety vest during nighttime delivery (Speedway)?
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Is the driver helper in proper uniform?
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Is the uniform clean and in good shape not torn?
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Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?
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Is the driver handling the totes and product with care to prevent from damaging product?
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Is the driver in good health, no signs of illness?
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Is the trailer clean and sanitary, no evidence of pests or leaks and spills?
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Are cab doors locked during delivery?
Unloading Process
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Does the driver use the rear ramp for unloading?
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Does the driver use a cone at the end of the ramp?
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Does the driver scan the store barcode to verify at correct location?
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Does the driver close the back door when not in attendance?
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Supporting Photos:
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Does the driver visually check all cigarette boxes for correct load/stop while loading onto their handcart?
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Does the driver count the cigarettes with the customer at time of delivery before going back to the truck?
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Are totes stacked no more than 5 high in the store?
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Supporting Photos:
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Are boxes stacked no more than 5 feet high?
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Is product stacked securely with little risk of falling over in the store?
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Is lighter product stacked on top of heavier product?
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Is all the correct product delivered to the correct store?
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Is the driver correctly scanning all the product prior to bringing it inside the store?
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Does the driver use the ramp/ladders to access the freezer/cooler?
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Supporting Photos:
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Are the freezer/cooler doors locked?
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Does the driver avoid throwing boxes/totes on the ground from the truck?
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Supporting Photos:
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Does the driver keep all frozen product inside the truck freezer until placed on the handcart and brought directly inside the store?
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Does the driver pick up all empty totes?
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Does the driver pick up all scheduled returns?
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Were the freezer/cooler items placed in the freezer/cooler?
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If not did the driver put a note on the receipt saying they were left out?
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Does the driver unload at an adequate pace? 80 repacks per hour or 120 repacks per hour with a helper.
Departure
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Are all loose straps hung up on the E-track?
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Supporting Photos:
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Does the driver secure all returns, totes and remaining product prior to departure?
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Are all doors locked when departing?
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Did the driver avoid backing out to leave the store?
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Did the helper assist the driver in backing?
Completed Customer Receipt
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Does the driver have a working printer?
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Did the driver leave invoices/signed receipt with customer?
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Is the receipt signed by a store representative?
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Is the correct name listed who signed it?
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Is the correct name listed who verified the cigarette count?
Overall Observations and Comments
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Per the store rep was it a good delivery with no issues?
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Store Comments:
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Auditor Observations:
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Auditor Printed:
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Auditor Signature:
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Title:
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Date:
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How does this audit rank?
- Excellent 90-100%
- Just Getting By 80-89%
- Poor below 80%