Title Page
-
Driver Name
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
Driver Info
-
Driver
-
License Expiration
-
Med Card Expiration
-
Driver Helper
-
Truck/Tractor #
-
Current Registration, insurance, lighter permit, and IFTA?
-
OBC Cab Card available?
-
Trailer #
Arrival at Customer
-
Supporting Photos:
-
Does the driver enter the customer parking lot slow and careful?
-
Is the driver being aware of canopies and low awnings?
-
Does the driver put his flashers on in the lot prior to exiting the truck?
-
Is the driver patient while waiting to park?
-
Does the driver avoid backing up to park?
-
Does the driver helper assist in backing?
-
Does the driver avoid blocking the air hose?
-
Does the driver avoid blocking the front entrance?
-
Does the driver avoid blocking store view of the pumps?
-
Does the driver avoid blocking the handicap parking/ramps?
-
Does the driver avoid blocking use of the pumps?
Food Safety / Food Defense
-
Is the driver in proper uniform?
-
Is the driver uniform clean and in good shape not torn?
-
Supporting Photos:
-
Is the driver wearing a safety vest during nighttime delivery (Speedway)?
-
Is the driver helper in proper uniform?
-
Is the helper uniform clean and in good shape not torn?
-
Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?
-
Is the driver handling the totes and product with care to prevent from damaging product?
-
Is the driver in good health, no signs of foodborne illness?
-
Is the trailer clean and sanitary, no evidence of pests or leaks and spills?
-
Is the freezer temp between 0-10 degrees?
-
Is the cooler temp between 32-40 degrees?
Unloading Process
-
Does the driver scan the store barcode to verify at correct location?
-
Are cab doors locked during delivery?
-
Does the driver use the rear ramp for unloading?
-
Does the driver use a cone at the end of the ramp?
-
Does the driver close the back door when not in attendance?
-
Supporting Photos:
-
Does the driver count the cigarettes with the customer?
-
Is the manager's name put into the handheld to verify the cigarette count?<br><br><br><br><br>
-
If there is a discrepancy on the cigarette count does the driver call into transportation?
-
Does the driver have a paper log book in case the OBC goes down?
-
Does the driver have credit memos available for damages to give to returns?
-
Does the driver have a spare roll of receipt paper?
-
Are totes stacked no more than 5 high in the store?
-
Supporting Photos:
-
Are boxes stacked no more than 5 feet high?
-
Is product stacked securely with little risk of falling over in the store?
-
Is lighter product stacked on top of heavier product?
-
Are all labels facing the same direction on all the totes (to help in ease of scanning)?
-
Is all the correct product delivered to the correct store?
-
Is the driver correctly scanning all the product prior to bringing it inside the store?
-
Does the driver know how to view pallet pieces in the handheld for untagged boxes/totes?
-
Does the driver know how to redeliver a previous stop item that was found later in the route?
-
Does the driver use the ramp/ladders to access the freezer/cooler?
-
Supporting Photos:
-
Are the freezer/cooler doors locked?
-
Does the driver avoid throwing boxes/totes on the ground from the truck?
-
Supporting Photos:
-
Does the driver pick up all empty totes and verify the count with the store rep?
-
Does the driver pick up all scheduled returns/magazines/USST items?
-
If the driver had an overage/shortage did he document it?<br><br>
-
Did the customer sign the receipt?
-
Were the freezer/cooler items placed in the freezer/cooler?
-
If not did the driver put a note on the receipt saying they were left out?
Collecting Checks (Daytime drivers, N/A for Speedway Nighttime)
-
Supporting Photos:
-
Does the driver know how to enter POAs and CODs correctly into the handheld?
-
Does the driver know how to deduct the credits?
-
Does the driver write the customer number on the front of the check?
-
Does the driver call A/R if the amount being collected does not match with the handheld?
Departure
-
Supporting Photos:
-
Did the driver leave invoices/signed receipt with customer?
-
Does the driver secure all returns, totes and remaining product prior to departure?
-
Are all doors locked when departing?
-
Did the driver avoid backing out to leave the store?
-
Did the helper assist the driver in backing?
Overall Observations and Comments
-
Per the store rep was it a good delivery with no issues?
-
Store Comments:
-
Auditor Observations:
-
Auditor Signature:
-
Title:
-
Date:
-
How does this audit rank?
- Excellent 90%
- Needs more training below 90%