Title Page

  • Driver Name

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

Driver Info

  • Driver

  • License Expiration

  • Med Card Expiration

  • Driver Helper

  • Truck/Tractor #

  • Current Registration, insurance, lighter permit, and IFTA?

  • OBC Cab Card available?

  • Trailer #

Arrival at Customer

  • Supporting Photos:

  • Does the driver enter the customer parking lot slow and careful?

  • Is the driver being aware of canopies and low awnings?

  • Does the driver put his flashers on in the lot prior to exiting the truck?

  • Is the driver patient while waiting to park?

  • Does the driver avoid backing up to park?

  • Does the driver helper assist in backing?

  • Does the driver avoid blocking the air hose?

  • Does the driver avoid blocking the front entrance?

  • Does the driver avoid blocking store view of the pumps?

  • Does the driver avoid blocking the handicap parking/ramps?

  • Does the driver avoid blocking use of the pumps?

Food Safety / Food Defense

  • Is the driver in proper uniform?

  • Is the driver uniform clean and in good shape not torn?

  • Supporting Photos:

  • Is the driver wearing a safety vest during nighttime delivery (Speedway)?

  • Is the driver helper in proper uniform?

  • Is the helper uniform clean and in good shape not torn?

  • Is the driver helper wearing a safety vest for nighttime delivery (Speedway)?

  • Is the driver handling the totes and product with care to prevent from damaging product?

  • Is the driver in good health, no signs of foodborne illness?

  • Is the trailer clean and sanitary, no evidence of pests or leaks and spills?

  • Is the freezer temp between 0-10 degrees?

  • Is the cooler temp between 32-40 degrees?

Unloading Process

  • Does the driver scan the store barcode to verify at correct location?

  • Are cab doors locked during delivery?

  • Does the driver use the rear ramp for unloading?

  • Does the driver use a cone at the end of the ramp?

  • Does the driver close the back door when not in attendance?

  • Supporting Photos:

  • Does the driver count the cigarettes with the customer?

  • Is the manager's name put into the handheld to verify the cigarette count?<br><br><br><br><br>

  • If there is a discrepancy on the cigarette count does the driver call into transportation?

  • Does the driver have a paper log book in case the OBC goes down?

  • Does the driver have credit memos available for damages to give to returns?

  • Does the driver have a spare roll of receipt paper?

  • Are totes stacked no more than 5 high in the store?

  • Supporting Photos:

  • Are boxes stacked no more than 5 feet high?

  • Is product stacked securely with little risk of falling over in the store?

  • Is lighter product stacked on top of heavier product?

  • Are all labels facing the same direction on all the totes (to help in ease of scanning)?

  • Is all the correct product delivered to the correct store?

  • Is the driver correctly scanning all the product prior to bringing it inside the store?

  • Does the driver know how to view pallet pieces in the handheld for untagged boxes/totes?

  • Does the driver know how to redeliver a previous stop item that was found later in the route?

  • Does the driver use the ramp/ladders to access the freezer/cooler?

  • Supporting Photos:

  • Are the freezer/cooler doors locked?

  • Does the driver avoid throwing boxes/totes on the ground from the truck?

  • Supporting Photos:

  • Does the driver pick up all empty totes and verify the count with the store rep?

  • Does the driver pick up all scheduled returns/magazines/USST items?

  • If the driver had an overage/shortage did he document it?<br><br>

  • Did the customer sign the receipt?

  • Were the freezer/cooler items placed in the freezer/cooler?

  • If not did the driver put a note on the receipt saying they were left out?

Collecting Checks (Daytime drivers, N/A for Speedway Nighttime)

  • Supporting Photos:

  • Does the driver know how to enter POAs and CODs correctly into the handheld?

  • Does the driver know how to deduct the credits?

  • Does the driver write the customer number on the front of the check?

  • Does the driver call A/R if the amount being collected does not match with the handheld?

Departure

  • Supporting Photos:

  • Did the driver leave invoices/signed receipt with customer?

  • Does the driver secure all returns, totes and remaining product prior to departure?

  • Are all doors locked when departing?

  • Did the driver avoid backing out to leave the store?

  • Did the helper assist the driver in backing?

Overall Observations and Comments

  • Per the store rep was it a good delivery with no issues?

  • Store Comments:

  • Auditor Observations:

  • Auditor Signature:

  • Title:

  • Date:

  • How does this audit rank?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.