• Document No.

  • EC Code

  • Visit Date

  • Prepared by

Outdoor Look

  • The front area and surrounding is tidy and well kept?

  • AC compressors are in good visual condition?

  • Firefighting room is locked and tidy on the inside?

  • Water pressure pumps operational (water & fire)?

  • External paint in good condition?

Reception & Waiting Area

  • PBX Phone is operational and password protected?

  • Is the list of extensions displayed?

  • PC is password protected?

  • Are social networking sites blocked?

  • Electrical covers and fittings are secure?

  • Token dispenser is functioning properly?

  • The way of interaction and information given to customers are adequate?

  • Applicants documents are checked properly?

  • Does the security guard maintain a logbook?

  • Are the waiting seats arranged properly?

  • In case of crowd, is it managed properly?

  • Fire extinguishers are maintained?

Site Manager / Supervisor

  • Filing cabinet is neat and files are properly arranged?

  • EC Directory files are stored in assigned directory and a shortcut is available on desktop?

  • Furniture are clean and tidy?

  • PC is password protected?

  • Is there a shared folder with Supervisor/Reception with properly defined access rights?

  • Attendance reporting system operational and password protected?

  • QS system operational and password protected?

  • Operator names are defined on QS?

  • CCTV system operational and password protected?

  • Operators annual leave schedule is kept by the manager/supervisor and updated?

  • Internet access is restricted?

  • Zoho is accessible? Leave system is functioning properly?

  • Breaks are scheduled?

  • Is there enough management/supervisory presence on the ground?

  • Issues / Input / Feedback from Supervisor/Manager?

Operators Cubicles

  • Workstations including backdrop are set up correctly?

  • Camera to backdrop distance is 1.8 - 2.0 meter?

  • Workstation accessories are in good condition? (keyboard, monitor, pimped, keypad, MSO)?

  • QS components are functional? (Caller device, Counter display)

  • Phone is functional and extensions list is available?

  • Operators are registered for bio log-in?

  • Operators understand the criticality and importance of strictly using own user account?

  • Operators wear badges and are well groomed?

  • Satisfactory cleanliness (bins, windows, curtains, desk...)?

Server Room

  • Server door locked?

  • Acceptable cold temperature?

  • Cables are properly arranged?

  • UPS batteries are charging and UPS is functional?

  • QS system server is password protected?

  • QS recording retrieval is possible (2 weeks old)?

  • Server log book is in use?

  • Fire extinguishers are maintained?

Electrical Room

  • No external hardware are connected to switches?

  • Breakers are in good condition?


  • Area is clean and insect free?

  • Furniture and equipments are in good condition?


  • Floor is clean?

  • Air freshness are in place?

  • Lights and fans are functioning?

  • Doors / Soap Dispensers / Taps / Hoses functioning properly?

  • Garbage bins are available and emptied regularly?


  • Items are stored in an organized way?

  • The quantities available are reasonable considering the site consumption?

  • Inventory quantities are being tracked?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.