Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Location
Employee #1 员工1
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Employee Name and Department.员工姓名和部门。
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What is the theme of the hotel? 酒店的主题是什么？
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What is hotel's signature scent? And the Brand Name？酒店的特色香氛是什么？品牌名称？
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What are the categories of Marriott Rewards Membership？And name 2 Benefits of Gold Elite and Platinum Elite？万豪计划中的会员级别有哪些？并说出2个金卡会员和白金卡会员礼遇？
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How do we report or document Guest Preference? 我们如何报告或者记录客人喜好？
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Where is the Daily EDITION packet in your department?你部门的""今日艾迪逊“例会放在哪里？
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Repeat at least 3 topics that were discussed in the Daily EDITION today.复述今天”今日艾迪逊“例会上讲的3个话题。
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What is "WOW story" ? 什么“惊喜故事”？
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Repeat IDEALS of the Day.复述今天艾迪逊理念。
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Repeat NEVERLAND of the day.复述今天的NEVERLAND。
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Repeat our ethos on black card.复述我们的精神理念。
Employee #2 员工2
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Employee Name and Department.员工姓名和部门。
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What is the theme of the hotel? 酒店的主题是什么？
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What is hotel's signature scent? And the Brand Name？酒店的特色香氛是什么？品牌名称？
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What are the categories of Marriott Rewards Membership？And name 2 Benefits of Gold Elite and Platinum Elite？万豪计划中的会员级别有哪些？并说出2个金卡会员和白金卡会员礼遇？
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How do we report or document Guest Preference? 我们如何报告或者记录客人喜好？
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Where is the Daily EDITION packet in your department?你部门的""今日艾迪逊“例会放在哪里？
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Repeat at least 3 topics that were discussed in the Daily EDITION today.复述今天”今日艾迪逊“例会上讲的3个话题。
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What is "WOW story" ? 什么“惊喜故事”？
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Repeat IDEALS of the Day.复述今天艾迪逊理念。
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Repeat NEVERLAND of the day.复述今天的NEVERLAND。
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Repeat our ethos on black card.复述我们的精神理念。
