Title Page
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Division
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Store name
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Store number
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Conducted on
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Prepared by
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Location
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Managers name
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Inspection consists of 3 parts containing activities completed in any order
Each part contains questions relating to Culture and Behaviour
The questions within the Culture / Behaviour parts are points of focus.
There are 4 types of reviews conducted during this inspection
1: Verification - documentation competed and meets procedural requirements
2: Site inspection
3: Management and team interviews
4: Observation
Scoring - questions are either:
C - Conformance- full compliance must be achieved to score
NC - Non conformance
NA - Not applicable
NV - Not verified
Recommendations can be written against "C" when there are opportunities for improvement
Auditor holds close out meeting prior to leaving site
Action plans developed and signed off by manager then reviewed by Area manager / State manager
State Care manager to update and monitor return of action plans
Criteria : Inspections are completed by State Care managers - other people may be used due to business restrictions
New stores: Inspections are conducted pre opening where possible
Refit stores: Inspections are conducted post refit
STORE INSPECTION
External / Dock
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1: Is the carpark free of hazards?- any found are to be reported in pulse prior to leaving
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2: Are the speed humps in good repair?- are they located in a position so as not to cause tripping hazards? <br>Is there appropriate signage where applicable?
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3: Does the drive thru have Height markers indicating the maximum height for vehicles?
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4: Is there sufficient lighting available outside the building and does it work?
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5: Are secure area around the site locked with padlocks?
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6: Are external dock area clean and tidy?
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7: Are no parking signs used to designate unsafe or areas likely to restrict access?
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8: Is there an unobstructed route to the back dock area for heavy transport?
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9: Are all areas illuminated for security?
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10: Are empty pallets stored correctly? - laid flat no more than 10 per stack
Store entry
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11: Is the store entry free from hazards- any hazards identified to be entered into Pulse before leaving site
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12: Is a hi vis vest available for service of customers in the carpark? - includes trolley collection and assistance
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13: Is the visitors book used correctly? - are all visitors/ contractors inducted into site
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14: Is the site details sheet filled in and at the front of the visitors book ?
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15: As part of induction was the evacuation assembly point identified to you ?
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16: Are work authority forms and permit to work forms available and in use?- is the required level of detail achieved
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17: Is there adequate security signage in place to deter possible armed hold up offenders?- eg CCTV, time delay safes etc
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18: Is there a CCTV monitor at entry point to deter possible theft ? - is it working and does it provide good facial reconit
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19: Are contractors complying with electrical tagging requirements? - monitor as contractors / visits review work permit forms
Cool rooms
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20: Is the cool room free from hazards? - any hazards identified to be entered into Pulse prior to leaving site
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21: Is cool room compliant to height restrictions? Do door bells operate correctly- NA for glass doors
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22: Is lighting in the cool room suitable for tasks performed?
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23: Are cool room entrances free from trip hazards? - look for signage and tiger tape
Trading floor
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24: Is the trading floor free from hazards?- any hazards identified are to be entered into Pulse prior to leaving site
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25: Are standalone fridges free from obstruction that strict ventilation? - look for items stored below, above or behind that block airflow
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26: Is floor in good condition through each part of store ?- housekeeping of good standard
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27: Are displays and walkways built and stocked for customer ease of access and egress? Are displays of a safe height
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28: Are top of fixtures and fridges free from full cartons of stock or display materials?
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29: Are fire exits and extinguishers/ hoses clear and have unobstructed access from both sides?
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30: Do emergency exits have push bars or single turn handles
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31: Are fire exit signs illuminated ? - either all on or all off
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32: Is fire equipment serviced 6 monthly ? - check service tags
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33: Does fire equipment have correct signage in place?
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34: Are extinguishers no more than 1200 mm from ground level?
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35: Is equipment free of sharp edges ?
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36: Does shelving appear to be stable and locked in place?
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37: Are all fridges fitted with LED lights not Fluros in new stores?
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38: Is lighting in the workplace suitable for the tasks performed?
Office areas
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39: Is the office area free from hazards?- any hazards identified are to be entered into Pulse prior to leaving site
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40: Does the store have adequate CCTV coverage throughout the store and are cameras all operational? - including monitors
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41: Are any cameras obscured by merchandising or promotional materials that obstruct vision?
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42: Is lighting in the work area suitable for tasks being performed?
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43: Do drawers open and close easily? - are they lockable
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44: Is furniture and equipment designed to reduce the possibility of knocking hands and feet?
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45: Are any ceiling panels in need of replacement?
Stock rooms
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46: Is the stock room free from hazards? - any identified to be entered into Pulse prior to leaving site
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47: Is there free and clear access to switchboards?
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48: Is the switchboard able to be locked off and a totally enclosed type?
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49: Are switchboard keys readily available?
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50: Is the switchboard fitted with RCD,s - residual current devivices
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51: Are stairwells exits well illuminated?
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52: Is lighting in the workplace suitable for tasks being performed?
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53: Are there sufficient safety steps and are they in good condition? - check grips, tape and stoppers for damage
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54: Are stocking trolleys sufficient and in good working order?
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55: Does the store have the correct ladder in use? -capping ladders only - large DM ladders must be signed "Contractors use only"
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56: Are pallets jacks in good condition?
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57: Are hi vis vests available for external use with Mechanical handling Equipment MHE
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58: Are operators manuals available for applicable equipment? - eg forklift bale press
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59: Are authorised users lists up to date on applicable equipment? - forklift,electric jack,walker stacker bale press etc
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60: Are pre start checklists completed for applicable MHE
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61: Are keys removed / pin pads locked when MHE is not in use
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62: Are emergency stops operational on applicable equipment?
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63: Are gas bottles for forklift chained up or locked in secure separate location?
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64: Is PPE available for changing gas bottles? - gloves and goggles
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65: Is all product on stock room fixtures below 1800mm
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66: Is all stock on roll cages stacked to the correct height?
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67: Does stock room shelving appear to be stable and locked in place?
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68: Are standard operating procedures displayed for bale press?
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69: Is bale press in good working order? - non operational when doors are open and nothing stored on top of press
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70: Are there safety instructions provided in the form of stickers on the bale press?
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71: Are there leather palm gloves available for cleaning up broken glass and collecting sharps?
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72: Is sharps container available with tongs and gloves?
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73: Is the staff amenities Neat and tidy and not being used as a storage area? - is their a sanitary bin avaial
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74: Is the sink and ullage area clean and tidy? - no broken glass , no build up of damaged stock
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75: Are only approved chemicals being used? - refer to chemical register if unsure
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76: Are wet floor signs available to team?
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77: Is the spill kit clean and ready for use?
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78: Are yellow lines marked in designated areas? - are they in good condition ,not worn
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79: Is there adequate signage to notify all types of traffic about forklift or pedestrian traffic in area?
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80: Has a traffic management plan been developed?
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81: Is the plan being adhered to?
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82: Is the edge of the loading dock painted with a non slip yellow paint?
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83: Are raised edge flaps on scissor hoists spring loaded to ensure they do not sticking raised position?
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84: Are scissor hoist situated with a space of at least 300mm to prevent trapping between hoist and fixed equipment on walls?
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85: Has safety curtain been fitted / installed around scissor hoist?
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86: Are the electric chargers in a logical position?
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87: Is the dock leveller in good working order?
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88: Does the dock have a ladder to ground level where required?
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89: Is the plant room locked?
Amenities / Tea rooms
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90: Are the amenities free from hazards? If any identified a they must be entered into Pulse prior to leaving the site
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91: Is sharps container and gloves and tongs available?
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92: Are first aid kits available? - are they stocked according to approved listing - check for out of date product<br>
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93: Is there a CPR chart in kit?
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94: Dan Murphy stores only - Are first aiders names listed on kits?
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95: Is the first aid kit located as per indicated on emergency evacuation plan? - is this location easily accessible?
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96: Is lighting suitable for tasks being performed?
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97: Do drawers and cupboards open easily?
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98: Is furniture and equipment suitable for purpose? - check table heights against chairs to reduce possibility of knocking hands and feet
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99: Do any ceiling panels need replacing?
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100: Are notice boards setup correctly as per planogram- is information up to date
CULTURE / BEHAVIOURS
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1: Ask a sample of team members to explain the danger tagging procedure- are they correct
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2: Ask a sample of team members to explain the hazard reporting process- are they correct?
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3: Ask a sample of team members to explain the incident reporting process- are they correct?
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4: Ask a sample of team members where they would find safety information and procedures in their store?
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5: Ask a sample of team members to discuss a time their manger spoke to or praised them for doing something safe - has it ever happened?
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6: Ask a sample of team members to discuss a time when a fellow team member has spoken to them about safety - has it ever happened?
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7: Ask a duty manager to discuss the most common unsafe acts in their store,are they able to identify specific unsafe acts?,what have they put in place to rectify these issues?
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8: Ask a duty manager how they manage the team member who performs the unsafe act as described in the previous question , can they demonstrate the use of iLEADS prior to performance managing?
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9: Are team members aware, involved and safety motivated?
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10: Is equipment used according to applicable SOP? Is it used when required - eg safety steps
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11: Is stock displayed / stored in a manner that allows for correct manual handling techniques
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12: Can team members demonstrate any of the current "MOVES"
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13: Are team members wearing PPE when required - eg hi vis vests in drives, carparks?
TRAINING \ ADMINISTRATION
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1: Is the Care and safety plan displayed?- have objectives been updated
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2: Are current safety team minutes on display?
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3: Has emergency flip chart been read and register of signatures been signed off by manager and fire wardens DM - all team BWS has front cover information been completed?
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4: Are store manager and safety team members names been printed and displayed on issue resolution flowchart document
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5: Is danger tag procedure displayed and are tags available?
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6: Is the manual Pulse pad available to all employees - displayed in flip chart and on EDG portal
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7: Is EEO equal employment opportunity poster displayed with current HR business partners name and number ?<br>
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8: Is there current EAP employee assistance program material / information available to team members - Converge
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9: Is there a current emergency evacuation plan on display with appropriate details - eg assembly point
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10: Does the plan indicate who are the fire wardens and who is the chief warden?
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11: Does the plan have the store name and number clearly displayed?
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12: Does the plan have indicated when it was last updated?- look for date of revirew
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13: Is the plan orientated correctly? - when looking at the map the building is positioned so it matches the way you looking at it
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14: Has the assembly point location been clearly identified on the plan ? - is it in a safe area , is there photo of the assembly point
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15: Are first aid, fire equipment,fire exits, been indicated on the plan ? - stickers available thru Pegasus - " you are here" sticker should be used to indicate location of plan
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16: QLD DM only - Has the fire safety management plan been completed/ reviewed?
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17: QLD only - Is there a copy of current "Occupiers statement" available at the store?
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18: Are " IN CASE OF FIRE " signs located at each dial out phone with numbers and address details clearly displayed?
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19: Is procedure 004.1 sign off completed for each team member?- verify training files <br>
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20: Is fire training documented for each team member?- verify thru training files
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21: Are SOP,s for equipment in store signed off by relevant team members and managers- verify training files
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22: Has applicable PPE training been signed off by relevant team members and managers? - verify training files<br>
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23: Do team members know how to access computer for MSDS material safety data sheets? - via EDG portal
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24: Has MHE training been performed? Verify training files
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25: Has management been trained in safety the woolworths way?- verify training files
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26: Has manager been trained in SEEK? - Investigation training - verify training files
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27: Have manager / safety team members been trained in "your safety" course?- verify training files
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28: Are current training certificates and sign offs completed and filed appropriately eh fork lift, first aid - copy in safety folder and personal file
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29: Are " MOVE " posters on display and can you validate their use?
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30: Is the emergency lighting register located at the store and is it up to date?
