Information

  • Vendor

  • Location
  • Conducted on

  • Street View

Company Profile

  • Key Contact

  • Direct Ph:

  • Mobile:

  • Email:

Business Administration

  • Are you a member of either your home state or national Glass & Glazing Association?

  • Are you AS1288 (Australian Standard for Selection and Installation of Glass in Buildings) accredited?

  • Are you an accredited contractor for any organisation? List

  • Which Glass manufacturers currently supply your business?

  • Management Staff

  • If other, please specify which company.

  • Administration Staff

  • Glazing Staff

  • How do you communicate with the Glaziers when they are in the field at a job site?

  • Are your Glazing staff in a company branded uniform?

  • Are your glazing vehicles company sign written?

  • Photo of Company vehicle

  • Notes for Consideration

Business Profile

  • Repair Classes

  • What type of Glazing repairs do you provide

  • Services offered:

  • What warranty do you provide your customers on completed works?

  • Does your business provide. 24/7 Emergency Response service?

  • If Yes, Is the Emergency Response call managed by a Manager?

  • If No, who is responsible for taking the call and defining the prioritisation of response; I.e. An immediate dispatch and attendance versus attendance next day?

  • Is your business a service provider of glass services to any other National Glaziers? If Yes, please list.

  • Is there an O'Briens Glass business in your local area?

  • Is any existing contract or service arrangement, inclusive of work for Express Glass greater exceeding 20% of your gross annual turnover? Please outline.

  • Do you have a charge out price matrix for your services?

Business Service Model

  • What geographic range are you currently servicing from office to job site?

  • Does your business have quality controls in place for glazing?

  • Does your business have a Work Place Safety Management plan?

  • Are you a member of your local Glass & Glazing Association?

  • How does your business keep up to date with changes in regulations and/or standards?

Assessment Summary

  • Assessment rating?

  • Enter any other information relevant to the audit

  • Add signature

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