Information
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Incident Report & Investigation Form
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Store Location
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Type of Incident
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Document No.
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Conducted on
Reporting Details
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Name of Person reporting the incident
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Manager Name & Contact Number
- Khalil Abbas - Retail Operations Manager 0428 746 253
- Shaun Austen - Warehouse Operations Manager 0424 808 581
- Venkat Yenerni - Store Manager Crossroads 9083 6501
- Mark Mleczko - Store Manager - Blacktown 0448 478 066
- Anglela Hili - Administration Manager Blacktown 0405 219 939
- Ben Woods - Zone A Manager Blacktown 0405 219 939
- Debbie Contzonis - Furniture Supervisor Crossroads 0407 273 416
- Leyon Fereti - Flooring Supervisor Blacktown0402 247 249
- Craig Fisher - Warehouse Supervisor Blacktown 0431 454 868
- Kim Chamberlain - VM Manager 0409 257 413
- Jethro David - Zone B Manager Blacktown 0429 067 360
- Dinesh Sharma - Customer Service Supervisor Blacktown - 0451 531 660
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Report Type
Injured Person Details
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First Name
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Surname
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Date of Birth (dd/mm/yyyy)
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Sex
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Home Address
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Contact Number
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Which department do they work.
- Homewares
- Flooring
- Customer Service
- Furniture
- Bedding
- Kitchens
- Appliances
- Warehouse
- Support
- Visual Merchandising
- Not Applicable - Customer
- Not Applicable - Contractor
- Other
Occupation/Job Title & Details
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Position Held
- Manager
- Supervisor
- Cafe
- Customer Service
- Salesperson
- Storeman
- Support Office
- VM Assistant
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Employment Type
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Usual Hours
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Normal hours of work
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Training/Qualifications Held
Incident Details
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Date and time of incident
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Date and time incident was reported.
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Task at time of incident
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To whom was the incident reported?
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Where did this occur?
- Homewares
- Flooring
- Customer Service
- Furniture
- Bedding
- Kitchens
- Appliances
- Warehouse
- Support
- Visual Merchandising
- Not Applicable - Customer
- Not Applicable - Contractor
- Other
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Description of the incident/what happened
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Photo's of injury or Incident scene
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Add sketches (if needed)
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Are there any witness(es)? If yes, provide name(s) and contact phone numbers
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If yes - Enter details here
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If this incident was a result of a Product, enter the I0 number, description and take a photo
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Take photo of product
DETAILS OF INJURY, IF APPLICABLE
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Was the worker required to cease work (eg stop work for the day) or likely to cease work?
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Injury/Illness
- Bruise, graze, scratch
- Amputation
- Anxiety/stress
- Asphyxia
- Back pain
- Bump/blow
- Burn/scald
- Broken bones(s)/fracture
- Dislocation (without fracture)
- Cut/laceration
- Puncture/penetration injury
- Foreign body
- Crush injury
- Chemical burn
- Electric shock/burn
- Effects of smoke
- Fatal Injury
- Hernia
- Loss of sight (temp or perm.)
- Sprain/strain
- Other injury
- No apparent injury
- Unknown
- N/A
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Side of Body
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Severity of Injury
- No Treatment (and return to work)
- First Aid (and return to work)
- Professional Medical Treatment Required
- Restricted Work
- Absence from Work
- Major Injury (eg broken bones)
- Fatal
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Part of Body - Select more than one if required
- Abdomen
- Ankle
- Arm
- Back
- Calf
- Chest
- Ear
- Elbow
- Eye
- Face
- Finger
- Foot
- Groin
- Hand
- Head
- Hip
- Internal
- Knee
- Leg
- Neck
- Lung
- Mouth
- Shoulder
- Thigh
- Toes
- Wrist
- N/A
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Area
- Upper
- Lower
- Inner
- Outer
- Cheek
- Chin
- Forehead
- Jaw
- Nose
- Thumb
- Index finger
- Middle figits
- Sole
- Big toe
- Little toe
- Back of Hand
- Palm of Hand
- Front
- Back
- Lips
- Inside mouth
- Teeth
- Unknown
- N/A
TREATMENT
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Was treatment given
- No treatment given
- Treatment offered but refused
- Yes, at scene
- Yes, at local first aid point
- Yes, at local GP surgery
- Yes, at hospital
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When was treatment given?
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Who provided the treatment
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Detail any first-aid or medical treatment administered. (Provide names)
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Nature of treatment
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What happened after initial treatment?
- Return to Work
- Resumed normal activities
- Sent or taken to hospital
- Referred to Local GP (workcover)
- Referred to hospital
- Referred to own GP
- Sent or taken home
- Other
- Not known
Investigation
INVESTIGATION (to be conducted by Manager in consultation with relevant employee's)
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Why did this occur?
Hazard Identification and Risk Assessment information
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What hazards have you identified?
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What could have potentially happened?
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Likelihood (How likely is it to happen?)
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Consequence (How bad is it likely to be)
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Risk matrix
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Name of Investigator
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If not previously identified, enter the hazard and control implemented, onto the Risk register and allocate the same reference number for both forms for ease of cross referencing. If not effective, a Hazard Report Form is to be completed.
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Using the Risk matrix, establish your rating
Hazard Control Strategy
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Consider more than one control. the last two controls being the least effective
- Elimination
- Substitution
- Isolation
- Engineering
- Administrative
- PPE (Personal Protective Equipment)
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If controlled immediately, list details here.
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If longer term controls are required, list details here
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Date to be implemented
Summary
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Does the Manager believe that this hazard should be communicated with all employees?
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If yes, how will this be communicated?
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Date report completed
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Manager confirms that consultation has been completed
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Date
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Employee representative verifies consultation has been complete
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Date
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Send this completed form within 24hrs of incident to injury@wngroup.com.au and your Store Manager