Information
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Document No.
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Conducted on
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Prepared by
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Location
About You
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1. Please enter your network ID (eg h4t)
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2. Which site do you work at most often (primary site)?
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3. If you work at any other site or sites frequently, please write the, here in order of the length of time, with the most listed first.
Site
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4. What percentage of a week do you spend, on average, at your primary and secondary (if relevant) site?
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Primary Site
- 100%
- 90%
- 80%
- 70%
- 60%
- 50%
- 40%
- 30%
- 20%
- 10%
- 0%
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Secondary Site
- 100%
- 90%
- 80%
- 70%
- 60%
- 50%
- 40%
- 30%
- 20%
- 10%
- 0%
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5. At your primary site which of the following do you use?
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My workstation
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Hot desk or empty workstation
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Laptop from another site?
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Other (please specify)
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6. Select the applications that you start up and have open, then leave running in the background, using a bit during the day:
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Microsoft Outlook (email)
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IConnect (Internet Explorer)
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Windows Explorer
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Calculator
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Microsoft Word
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Microsoft Excel
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Other (please specify)
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7. List the 3 applications you spend most time using to do your job (in a normal day)and how it was accessed:
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1st most used application
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How was it used?
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2nd most used application
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How was it used?
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3rd most used application
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How was it used?
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8. What is the most business critical application you use in a normal day?
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9. How often do you turn the power off or restart your computer
- More than once a day
- Once a day
- Once a week
- Once a fortnight
- Once a month (SOE update)
- Other
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10. What are the reasons for leaving your computer powered on?
About Your Site
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1. In the last 4 weeks, have you experienced less than optimum performance of your computer, or of one or more applications?
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2. Did this happen when your primary site was busy or at a particular time of the day/week?
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3. Please select the busiest time of the day and/or the busiest day of the week (on average at your primary site)
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Busiest time of the day
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Busiest day of the week
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
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Other comment
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4. What type of performance problems did you notice? (choose as many as apply)
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Log in slows (from log-on window to starting your 1st application)
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An application is slow or 'freezes'
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Computer start up slows (from power button to log-on window)
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Type ahead slow
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Screen refresh is slow
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Printing takes a long time
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Don't know
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Other (please specify)
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5. What do you believe we're the conditions that impacted the performance? (choose as many as apply)
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The computer you used
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Printing large documents/file
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The type of application you used
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The type of applications others used
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More site staff using their computer/s at that time
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Visitor/s from other sites using this sites computer/s
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Visitor/s from other sites using their own computer/s
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Don't know
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Other (please specify)
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6. If you listed a secondary site or other sites, do you experience less than optimum performance at this site/s? If so please describe any differences from your primary site.
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7. If you experience less than optimum performance at other site/s that you visit you visit infrequently, please tell is the site and describe the differences from your primary site.
Performance of the computer used in the last 2 weeks
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1. Rate the overall performance of your computer in the last 2 weeks at your main sites
(1 being poor, 5 being excellent) -
Primary Site
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Secondary Site
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Third Site
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2. Rate the performance, in the last 2 weeks, at these times of the day for your PRIMARY site
(1 being poor, 5 being excellent) -
Morning
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Lunch
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Afternoon
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3. If you listed a secondary site, rate the performance in the last 2 weeks at these times
(1 being poor, 5 being excellent) -
Morning
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Lunch
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Afternoon
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4. Rate the performance in the last 2 weeks, of your computer for the sites you listed, when they are the most busy
(1 being poor, 5 being excellent) -
Primary site
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Secondary site
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Third site
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5. Please add any comments about recent changes in performance - both positive and negative - or any issues you have had recently (especially if you have not contacted the IT Service Desk with these)
