Title Page

  • Site conducted

  • Hotel Name

  • City

  • Airport Code

  • Inspection Date

  • Prepared by

  • General comments/summary. Is this hotel suitable?

EXTERNAL

  • Photos of the exterior of the hotel.

  • On walking the local area, there are no construction sites that could cause noise issues?

  • The local area is well lit with good footpaths and paving for crew to exit and use local facilities

  • Is it possible to walk to an area of coffee shops, lounges, and restaurants within 15 minutes (describe what is in the area that would appeal to crew)

  • Public Transport around hotel?

  • Does the hotel provide free parking?

  • Local hospitals/clinics available within 20 minutes distance and/or doctor on call

SAFETY AND SECURITY

  • Hotel has 24 hour security?

  • If no, what are the hours?

  • Hotel have internal or external Security Personnel?

  • Are all entrances secured?

  • Hotel has Security Cameras?

  • Are cameras monitored 24 hours a day?

  • Where are the cameras located?

  • How long will the camera footage be available for review? (# of days)

  • Are there Sprinklers in the following areas

  • Are there extinguishers in the following areas

  • PUBLIC AREAS

LOBBY

  • Lobby Pictures - General

  • How many rooms does the hotel have total

  • How many floors?

  • How many elevators?

  • Are the elevators well - maintained and have the proper certifications?

  • Did the hotel offer transportation to the airport?

  • Did the hotel have a Local Area Shuttle?

  • Do you transport within a certain radius of the Hotel?

  • Date of next planned renovation:

  • Date of last renovation:

  • 24 hours Front Desk coverage?

  • Is there an ATM available in the lobby?

  • Additional Notes

FOOD & BEVERAGE

  • How many bars and restaurants are there in the hotel ?

  • Photographs restaurant #1

  • Name & Hours of operation

  • Meals Served

  • Will hotel offer crew discount on F&B including or excluding alcohol?

  • Notes

  • Will hotel offer crew discount on F&B including or excluding alcohol?

  • Notes:

  • Photograph of Bar

  • Name & Hours of operation

  • Photo of menu

  • Will hotel offer crew discount on F&B including or excluding alcohol?

  • Complimentary breakfast for the crew?

  • Type of breakfast offered (Full Breakfast/Buffet preferred), Cost?

  • Is a “Grab & Go” breakfast available for crew departing prior to restaurant hours? Cost?

  • Where will breakfast be served?

  • Is there 24 hour room service available?

  • Is Room Service have the same F&B discount ? is there any fee involved?

  • Is there 24 hour food pantry at the hotel?

  • Is a 24 hour external food delivery service available?

LAUNDRY

  • Does the Hotel Have Laundry Service?

  • Laundry Service Options

LEISURE FACILITIES

  • Is there a Gym or Fitness Room

  • Does the Gym have a readily accessible phone or alarm for use in an emergency

  • Gym opening times?

  • Photos

  • Is there a swimming pool

  • Photos

  • Is there a crew lounge

  • Is there a shared lounge

  • Additional Leisure Facilities

  • Photos - Leisure

INTERNET PROVISION

  • Will crew have free internet access

  • Where will it be available free to crew

  • Is there a Business Center?

  • The access is complimentary? or with cost?

GUEST BEDROOM

  • Pictures of standard room for crew ( AC/Heating. bed, windows, desk-chair, curtains, bathroom, closet, safe, Iron-Board, security..)

  • What type of room will be allocated to crew (Preference is top floors, Far from noise, elevator, pool..)

  • Will crew ever be allocated ground floor rooms

  • Are all rooms non smoking

  • Does the hotel have any inter-connecting rooms?

  • Hotel have been briefed about not allocating inter-connecting rooms unless it is a crew member on the same slip pattern

  • Can Inter-connecting rooms be locked from both sides?

  • Do windows open for fresh air (well ventilated)

  • Do windows open to a safe distance

  • Room window glazed up- How many panes?

  • What type of air-conditioning system does the hotel have?

  • Is the Air Conditioning system/Heating individual controlled?

  • The heating and ventilation system is suitable for year round use and there is no risk of disturbed rest from uncontrollable room temperatures

  • HVAC noise level

  • Room Features

  • There is sufficient space for a suitcase stand or built in case stand

  • What types of bed size could crew be allocated (Queen as minimum requirement)

  • How often the hotel change the mattresses? flip over and full change

  • Is there a Fridge?

  • Is there a Microwave?

  • Does the guest room have black out curtains?

  • Are the Black out curtains:

  • Is there a chair and or sofa and a desk/writing table in guest room?

  • Is there a safe deposit box inside the room?

  • Is there an alarm clock in the room? Or does the hotel provide a wake up call service?

  • Is there an iron and ironing board in the room

  • Is there WiFi in guest rooms available Free Of Charge to crew

  • Is the Internet High Speed WIFI access, with a minimum download speed of 6 mbps? - add picture

  • Does the hotel have room service

  • Show the room service menu

  • Is it available 24 hours?

  • When is it available?

  • Is there complimentary bottled water provided

  • How many bottles are provided daily?

  • Room in good condition with furnishings and fixtures well maintained and comfortable

  • Is there a minimum noise level when in room (from corridor, adjacent rooms, within and outside hotel)?

BATHROOM

  • Bathroom Pictures

  • Is there a Bath and Shower

  • Is there Toiletries and towels

  • Electrical Outlet for appliances

  • Is there an Exhaust Fan

  • Is there a hair dryer available?

Safety & Security

  • Guest rooms have the following security features- Pictures

  • Is the door operated by an electronic lock system that can record previous entries

  • Room Key Type

  • Is there an escape plan and map on back of the door- Picture

  • Is there a hard wired smoke detector in the room that connects direct to the central fire panel-Picture

  • Is there sprinklers in the room? Picture

CREW BUSINESS

  • Are you interested in Daily, year-round Crew Business?

  • How many rooms can you accommodate daily? Min & Max

  • Rooms provided on confirmed basis and ready upon crew members arrival at hotel with no waiting time? Priority Check-In?

  • What are your high occupancy months?

  • Are there any blackout dates?

  • Dates/months usually blocked

  • Does the hotel staff have past experience with airline crew? If yes, please advise who in the hotel and with which airline crew.

  • Are there other crew staying at the hotel?

  • Current Crews

  • Past Crews

  • Additional Notes

INSPECTION CLOSE

  • The Hotel have been briefed regarding the minimum requirements of the airline and they understand the importance of meeting all the requirements ( safety, security, amenities, comfort, service)

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