Title Page
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Site conducted
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Hotel Name
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City
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Airport Code
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Inspection Date
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Prepared by
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General comments/summary. Is this hotel suitable?
EXTERNAL
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Photos of the exterior of the hotel.
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On walking the local area, there are no construction sites that could cause noise issues?
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The local area is well lit with good footpaths and paving for crew to exit and use local facilities
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Is it possible to walk to an area of coffee shops, lounges, and restaurants within 15 minutes (describe what is in the area that would appeal to crew)
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Public Transport around hotel?
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Does the hotel provide free parking?
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Local hospitals/clinics available within 20 minutes distance and/or doctor on call
SAFETY AND SECURITY
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Hotel has 24 hour security?
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If no, what are the hours?
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Hotel have internal or external Security Personnel?
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Are all entrances secured?
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Hotel has Security Cameras?
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Are cameras monitored 24 hours a day?
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Where are the cameras located?
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How long will the camera footage be available for review? (# of days)
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Are there Sprinklers in the following areas
- Guestrooms
- Guest corridors
- Public areas
- Stairwells each floor
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Are there extinguishers in the following areas
- Guestrooms
- Guest corridors
- Public areas
- Stairwells each floor
PUBLIC AREAS
LOBBY
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Lobby Pictures - General
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How many rooms does the hotel have total
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How many floors?
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How many elevators?
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Are the elevators well - maintained and have the proper certifications?
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Did the hotel offer transportation to the airport?
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Did the hotel have a Local Area Shuttle?
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Do you transport within a certain radius of the Hotel?
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Date of next planned renovation:
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Date of last renovation:
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24 hours Front Desk coverage?
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Is there an ATM available in the lobby?
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Additional Notes
FOOD & BEVERAGE
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How many bars and restaurants are there in the hotel ?
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Photographs restaurant #1
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Name & Hours of operation
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Meals Served
- Breakfast
- Lunch
- Dinner
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Will hotel offer crew discount on F&B including or excluding alcohol?
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Notes
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Will hotel offer crew discount on F&B including or excluding alcohol?
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Notes:
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Photograph of Bar
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Name & Hours of operation
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Photo of menu
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Will hotel offer crew discount on F&B including or excluding alcohol?
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Complimentary breakfast for the crew?
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Type of breakfast offered (Full Breakfast/Buffet preferred), Cost?
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Is a “Grab & Go” breakfast available for crew departing prior to restaurant hours? Cost?
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Where will breakfast be served?
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Is there 24 hour room service available?
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Is Room Service have the same F&B discount ? is there any fee involved?
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Is there 24 hour food pantry at the hotel?
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Is a 24 hour external food delivery service available?
LAUNDRY
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Does the Hotel Have Laundry Service?
- Yes, In House Service
- Yes, Third Party Service
- Yes, In House and 3rd Party
- No Laundry Service
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Laundry Service Options
- Regular laundry service
- Dry cleaning
- Coin-operated laundry machines and dryers available
LEISURE FACILITIES
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Is there a Gym or Fitness Room
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Does the Gym have a readily accessible phone or alarm for use in an emergency
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Gym opening times?
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Photos
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Is there a swimming pool
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Photos
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Is there a crew lounge
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Is there a shared lounge
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Additional Leisure Facilities
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Photos - Leisure
INTERNET PROVISION
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Will crew have free internet access
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Where will it be available free to crew
- Wireless in room
- Wireless public areas
- Business Center
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Is there a Business Center?
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The access is complimentary? or with cost?
GUEST BEDROOM
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Pictures of standard room for crew ( AC/Heating. bed, windows, desk-chair, curtains, bathroom, closet, safe, Iron-Board, security..)
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What type of room will be allocated to crew (Preference is top floors, Far from noise, elevator, pool..)
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Will crew ever be allocated ground floor rooms
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Are all rooms non smoking
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Does the hotel have any inter-connecting rooms?
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Hotel have been briefed about not allocating inter-connecting rooms unless it is a crew member on the same slip pattern
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Can Inter-connecting rooms be locked from both sides?
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Do windows open for fresh air (well ventilated)
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Do windows open to a safe distance
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Room window glazed up- How many panes?
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What type of air-conditioning system does the hotel have?
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Is the Air Conditioning system/Heating individual controlled?
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The heating and ventilation system is suitable for year round use and there is no risk of disturbed rest from uncontrollable room temperatures
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HVAC noise level
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Room Features
- Coffee maker
- Tea supplies
- Suite Case stand
- Work Area
- Do Not Disturb door hanger
- Bathrobes
- Slippers
- Hairdryer
- Iron, Iron Board
- Other
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There is sufficient space for a suitcase stand or built in case stand
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What types of bed size could crew be allocated (Queen as minimum requirement)
- King Size
- Queen Size
- Full Size
- Double Queen
- Other
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How often the hotel change the mattresses? flip over and full change
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Is there a Fridge?
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Is there a Microwave?
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Does the guest room have black out curtains?
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Are the Black out curtains:
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Is there a chair and or sofa and a desk/writing table in guest room?
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Is there a safe deposit box inside the room?
- Yes, inside the room
- No, at Front Desk only
- Both, in room and at FD
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Is there an alarm clock in the room? Or does the hotel provide a wake up call service?
- Yes, Only Alarm clock
- Yes, only wake up call service
- Both
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Is there an iron and ironing board in the room
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Is there WiFi in guest rooms available Free Of Charge to crew
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Is the Internet High Speed WIFI access, with a minimum download speed of 6 mbps? - add picture
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Does the hotel have room service
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Show the room service menu
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Is it available 24 hours?
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When is it available?
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Is there complimentary bottled water provided
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How many bottles are provided daily?
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Room in good condition with furnishings and fixtures well maintained and comfortable
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Is there a minimum noise level when in room (from corridor, adjacent rooms, within and outside hotel)?
BATHROOM
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Bathroom Pictures
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Is there a Bath and Shower
- Yes, standard Shower
- Yes Bath Tub
- Both
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Is there Toiletries and towels
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Electrical Outlet for appliances
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Is there an Exhaust Fan
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Is there a hair dryer available?
Safety & Security
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Guest rooms have the following security features- Pictures
- Deadbolt lock
- Security Chain
- Peepholes
- Key Card
- Latch
- Self closing devices
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Is the door operated by an electronic lock system that can record previous entries
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Room Key Type
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Is there an escape plan and map on back of the door- Picture
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Is there a hard wired smoke detector in the room that connects direct to the central fire panel-Picture
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Is there sprinklers in the room? Picture
CREW BUSINESS
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Are you interested in Daily, year-round Crew Business?
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How many rooms can you accommodate daily? Min & Max
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Rooms provided on confirmed basis and ready upon crew members arrival at hotel with no waiting time? Priority Check-In?
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What are your high occupancy months?
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Are there any blackout dates?
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Dates/months usually blocked
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Does the hotel staff have past experience with airline crew? If yes, please advise who in the hotel and with which airline crew.
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Are there other crew staying at the hotel?
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Current Crews
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Past Crews
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Additional Notes
INSPECTION CLOSE
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The Hotel have been briefed regarding the minimum requirements of the airline and they understand the importance of meeting all the requirements ( safety, security, amenities, comfort, service)