Ettamogah hotel - Opening Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Compliance

• Has the gaming key register been signed by staff?

  Yes

  No

  N/A

• Have the temperature logs been done for all fridges, freezers & pie oven?

  Yes

  No

  N/A

• Does the manager on duty have the "Know Your Code" book on them?

  Yes

  No

  N/A

• Does the gaming staff member have the "Know Your Code Book" on them?

  Yes

  No

  N/A

• Can the staff member name our Responsible Gambling Contact for ALH?

  Yes

  No

  N/A

• Can the staff member name one sign of distress of a problem gambler?

  Yes

  No

  N/A

Gaming - Staff

• Is the staff member wearing correct gaming shirt?

  Yes

  No

  N/A

• Is the staff member in correct pants

  Yes

  No

  N/A

• Does the staff member look presentable?

  Yes

  No

  N/A

• Is the staff member wearing a name tag?

  Yes

  No

  N/A

Gaming Room - General Room

• Are all lights on and in working order?

  Yes

  No

  N/A

• Is indoor & outdoor floor clean?

  Yes

  No

  N/A

• Plants are all looking healthy?

  Yes

  No

  N/A

• Is the air conditioning on an appropriate temperature?

  Yes

  No

  N/A

• If temperature requires are outdoor heaters on?

  Yes

  No

  N/A

• Are keno TV''s switched on?

  Yes

  No

  N/A

• Are all clocks on correct time and within five minutes of each other?

  Yes

  No

  N/A

• Are there adequate number of ashtrays out (one per machine)

  Yes

  No

  N/A

• Are there bowls of lollies out in between all machines?

  Yes

  No

  N/A

• Are all chairs pushed in and aligned?

  Yes

  No

  N/A

• Is promotion display neat, tidy and well stocked up?

  Yes

  No

  N/A

• Are the tables and chairs in gaming room clean and tidy?

  Yes

  No

  N/A

• Are machine bases all clean, no streaks marks or ash?

  Yes

  No

  N/A

• Are Fronts of machine bases clean with no marks or spills?

  Yes

  No

  N/A

• Are all gaming chairs clean including foot rest and pole?

  Yes

  No

  N/A

• Add photo of gaming room (try and capture as much of gaming room as possible)

  Media

Prepared Food (Pie Oven & Other Foods for Gaming Room)

• Is the pie oven on?

  Yes

  No

  N/A

• Is there gaming food in the pie oven?

  Yes

  No

  N/A

• Are there other prepared foods ready to be given out in gaming room at appropriate times?

  Yes

  No

  N/A

Gaming Room - Coffee station

• Is coffee station clean?

  Yes

  No

  N/A

• Are their nuts, biscuits, muffins and cheese & crackers?

  Yes

  No

  N/A

• Are there tea, coffee and soup at the coffee station?

  Yes

  No

  N/A

• Is sugar, stirrers and napkins stocked up?

  Yes

  No

  N/A

• Are coffee mugs and glasses well stocked and clean?

  Yes

  No

  N/A

• Is coffee machine switched on and stocked with fresh milk?

  Yes

  No

  N/A

• Is water dispenser clean and stocked with fresh water?

  Yes

  No

  N/A

• Add photo of coffee station

  Media

Gaming Room - Machines

• Are all machines switched on and working? (If no and a call is placed please select n/a for this question)

  Yes

  No

  N/A

• If no is a call logged for a technician?

  Yes

  No

  N/A

• Please place job number in comment box for follow up.

  Yes

  No

  N/A

• Are all run way lights on machines?

  Yes

  No

  N/A

• Are all machines clean and free from fingerprints? (If no please state staff member and manager on previous night)

  Yes

  No

  N/A

• Are all lights and buttons on machines in working order?

  Yes

  No

  N/A

• Do all gaming machines have side talkers attached?

  Yes

  No

  N/A

• Do all machines have house numbers?

  Yes

  No

  N/A

• Do all machines have 3 in 1 stickers attached?

  Yes

  No

  N/A

• Do all machines have game care cards attached?

  Yes

  No

  N/A

• Do all gaming machines have reserved signs attached?

  Yes

  No

  N/A

Gaming Room - Toilets

• Are all toilets clean and tidy?

  Yes

  No

  N/A

• Are all toilet systems in working order?

  Yes

  No

  N/A

• Are mirrors clean and free from smudges?

  Yes

  No

  N/A

• Are all toilets stocked with paper?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Is there soap in dispensers?

  Yes

  No

  N/A

TAB

• Are all TV's on correct channels?

  Yes

  No

  N/A

• Are all tickets stocked up and tidy?

  Yes

  No

  N/A

• Are all wall sheets set on each tv?

  Yes

  No

  N/A

• Is TAB audio switched on and at an audible level?

  Yes

  No

  N/A

• Please add photo of TAB area, include wall sheets and TV's

  Media

Bars

• Does the bar have clean new bar mats placed out?

  Yes

  No

  N/A

• Are all spirits displayed correctly, neat and tidy?

  Yes

  No

  N/A

• Is back side of bar clean and free from clutter?

  Yes

  No

  N/A

• Are fridges fully stocked and well presented?

  Yes

  No

  N/A

• Add photo of fridges

  Media

• Add photo of bars

  Media

Venue

• Are all the kegs banked and ready to go?

  Yes

  No

  N/A

• Are the jumping castles on?

  Yes

  No

  N/A

• Are the back of house areas clean and clear from clutter?

  Yes

  No

  N/A

• Are all the high chairs clean and placed in correct spots?

  Yes

  No

  N/A

• Are all the chains and locks taken off all doors and stored in the office?

  Yes

  No

  N/A

• Are all TV's switched on and on suitable channels? (All sport channels should be displayed throughout the day)

  Yes

  No

  N/A

• Are all tables clean, no drink marks or streaks?

  Yes

  No

  N/A

• Do all tables have clean coasters and placed neatly?

  Yes

  No

  N/A

• Are there bar food menus placed out on tables in the venue?

  Yes

  No

  N/A

• Are all chairs pushed in and aligned?

  Yes

  No

  N/A

• Are outdoor tables clean and tidy?

  Yes

  No

  N/A

• Do all outdoor tables have ashtrays?

  Yes

  No

  N/A

• Are outdoor TV's switched on?

  Yes

  No

  N/A

• Are public bar toilets clean and tidy and well stocked with paper/soap?

  Yes

  No

  N/A

• Is music on inside and out and at an audible level?

  Yes

  No

  N/A

• Add photo of venue area (include tables and chairs)

  Media

• Add photo of outdoor area

  Media

• Add photo of back of house area

  Media

Office

• Have all safe books been filled out?

  Yes

  No

  N/A

• Have you signed on!!!

  Yes

  No

  N/A

• Have all tills been put out?

  Yes

  No

  N/A

• Have you check the handover diary for any note left from last night?

  Yes

  No

  N/A

• Have all emails been replied to and sent to appropriate management?

  Yes

  No

  N/A