Eurogarages Starbucks

• Store busy / quite

• Manager / supervisor

• Conducted on

  Date

• PrepaPreparedred by

• Store
  Address

• Personnel

Campaign execution

• Yes

  No

  N/A

• External promotional materials displayed correctly (dt artwork, aboard)

  Yes

  No

  N/A

• POS and food case zone set up correctly

  Yes

  No

  N/A

• BOH marketing used and completed

  Yes

  No

  N/A

• Partners can describe seasonal food and beverages

  Yes

  No

  N/A

• Partners can describe promotional whole bean

  Yes

  No

  N/A

• Partners are knowledgeable of current and upcoming offers

  Yes

  No

  N/A

• Partners can make the seasonal beverages

  Yes

  No

  N/A

Outside

• Clean and litter free

  Yes

  No

  N/A

• All gardening well maintained

  Yes

  No

  N/A

• Store well lit

  Yes

  No

  N/A

• Outside furniture out and well maintained

  Yes

  No

  N/A

• Doors and windows clean

  Yes

  No

  N/A

Drive thur area

• Menu panels clean

  Yes

  No

  N/A

• Drive thru lane clean and tidy

  Yes

  No

  N/A

• Drive thru window open and closed appropriately

  Yes

  No

  N/A

• Drive thur window clean

  Yes

  No

  N/A

• Drive thur till area clean

  Yes

  No

  N/A

Cafe area

• Good atmosphere ( temperature and music )

  Yes

  No

  N/A

• Cafe floor clean

  Yes

  No

  N/A

• Bussing standards followed

  Yes

  No

  N/A

• Regular bussing and toilet checks

  Yes

  No

  N/A

• Pastry case clean and well stocked

  Yes

  No

  N/A

• Food stocked and rotated

  Yes

  No

  N/A

• Highchairs clean and well maintained

  Yes

  No

  N/A

• Merch stand clean

  Yes

  No

  N/A

• Merch stand stocked and presentable

  Yes

  No

  N/A

• Merch priced and in date

  Yes

  No

  N/A

• Partners following dress code

  Yes

  No

  N/A

• Partners upselling at the till

  Yes

  No

  N/A

• Partners asking for names on cups

  Yes

  No

  N/A

• Partners greeting and thanking customers

  Yes

  No

  N/A

• Pos fixtures stocked and clean

  Yes

  No

  N/A

• Condiment stand clean inside and out

  Yes

  No

  N/A

• Condiment stand shakers in good condition

  Yes

  No

  N/A

• All condiments dated in stand

  Yes

  No

  N/A

• Bar and hand off point clean

  Yes

  No

  N/A

• Toilets clean and fully stocked

  Yes

  No

  N/A

• Hand dryers working and clean

  Yes

  No

  N/A

• Skirting boards and dado rails clean

  Yes

  No

  N/A

• Lights dust free and working

  Yes

  No

  N/A

Behind counter

• All syrups in date

  Yes

  No

  N/A

• All syrups pumps clean

  Yes

  No

  N/A

• Date dot sheet completed and correct

  Yes

  No

  N/A

• Tongs clean

  Yes

  No

  N/A

• Turbo chef clean

  Yes

  No

  N/A

• Inside cupboards and draws clean

  Yes

  No

  N/A

• C.o.w in date

  Yes

  No

  N/A

• Drizzels dated

  Yes

  No

  N/A

• Bar shots pouring at correct time ( 18 ~23 )

  Yes

  No

  N/A

• Open products dated

  Yes

  No

  N/A

• Blenders clean

  Yes

  No

  N/A

• Ice caddy clean ( mould free)

  Yes

  No

  N/A

• Bar area clean underneath and on top

  Yes

  No

  N/A

• Beverage rountine being used

  Yes

  No

  N/A

• Cup ID being used for all beverages

  Yes

  No

  N/A

• Allergen information available

  Yes

  No

  N/A

• Condiment jugs stored correctly

  Yes

  No

  N/A

• Drink quality to standard

  Yes

  No

  N/A

• Bunn brewer clean underneath and on top

  Yes

  No

  N/A

• Espresso machines clean(hoppers, tops and steam wand)

  Yes

  No

  N/A

• BOB cubbies clean (new 2015 standard)

  Yes

  No

  N/A

• Work tops clean and organised

  Yes

  No

  N/A

• Cups and lids stored correctly including porride lids and cups

  Yes

  No

  N/A

• Floor and skirting boards clean

  Yes

  No

  N/A

Back of house

• Stock room organised ( no stock on floor)

  Yes

  No

  N/A

• Partner food and drink stored correctly

  Yes

  No

  N/A

• Correct stock levels

  Yes

  No

  N/A

• Service recovery vouchers available

  Yes

  No

  N/A

• Back yard clean and organised

  Yes

  No

  N/A

• Food stored more than 6" off the floors

  Yes

  No

  N/A

• Sanitizer labelled and indate

  Yes

  No

  N/A

• Lockers tidy and organised

  Yes

  No

  N/A

• Mop area clean

  Yes

  No

  N/A

• Cleaning equipment clean

  Yes

  No

  N/A

• Dishwasher clean

  Yes

  No

  N/A

• Ice machine clean ( being done monthly)

  Yes

  No

  N/A

• Back fridges clean and organised

  Yes

  No

  N/A

• Cakes all dated and correct stock levels

  Yes

  No

  N/A

• Temperature log all up to date

  Yes

  No

  N/A

• Safe and sound visitors log being used

  Yes

  No

  N/A

• All signatures present in safe and sound

  Yes

  No

  N/A

• Monthly temperatures completed

  Yes

  No

  N/A

• Calibration checks completed

  Yes

  No

  N/A

• All timers set

  Yes

  No

  N/A

• QASA, H&S audits completed

  Yes

  No

  N/A

• Store operational audit complete

  Yes

  No

  N/A

• Deployment sheet filled in

  Yes

  No

  N/A

• Office tidy

  Yes

  No

  N/A

Management procedures

• Opps bulletin up and signed

  Yes

  No

  N/A

• Alarm working correctly

  Yes

  No

  N/A

• Customer voices responses reveiwed

  Yes

  No

  N/A

• Average wage percentage is good ( reveiwed)

  Yes

  No

  N/A

• Average spend above £5.50

  Yes

  No

  N/A

• Target walls up and updated

  Yes

  No

  N/A

• Last week partner avg and shots sold

  Yes

  No

  N/A

• All delivery notes are up to date

  Yes

  No

  N/A

• Hours approved and up to date

  Yes

  No

  N/A

• Qasa has been done in safe and sound

  Yes

  No

  N/A

• Bev resource, SCEMM, barista training and franchise support binder available

  Yes

  No

  N/A

• Store operational audit done ( S.O.A)

  Yes

  No

  N/A

Cash management

• Safe checks being completed

  Yes

  No

  N/A

• Safe float correct

  Yes

  No

  N/A

• MPG reports checked

  Yes

  No

  N/A

• Weekly summary completed correctly

  Yes

  No

  N/A

H&S audit

• Partner files up to date

  Yes

  No

  N/A

• Training matrix updated and checked monthly

  Yes

  No

  N/A

• SM,SS knowledge of HACCP incident reporting and broken glass policy

  Yes

  No

  N/A

• EHO inspection available

  Yes

  No

  N/A

• Pest reports available

  Yes

  No

  N/A

• Fire drill completed (6 monthly)

  Yes

  No

  N/A

• First aid box full and all stock in date

  Yes

  No

  N/A

• Partner specific risk assessments completed

  Yes

  No

  N/A