Title Page
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Store Name
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Store Name Number
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Conducted on
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Completed By
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Visit Number
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Previous Healthcheck Score
Other Checks
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CCTV<br>-Check the stores CCTV is fully working<br>-Does the store team know how to you use the system<br>-Is the store able to record?<br>-Is it attached to a VHS player?
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Cash Office<br>-There should not be any stock in the office<br>-Check the store is not using saleable paper <br>055934026
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Tobacco safe<br>-Is it organised with the barcodes facing out?<br>-Store is managing Damaged cigarettes? Anything over 30 days old is wasted and soaked over night<br>-Managing their discontinued cigarettes
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Incidents<br>-Is the number of incidents logged a realistic amount?<br>-If the store has a guard, are they set up on incident reporting?<br>-Can the store log on?
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Verisae <br>Can the store log into Verisae? (Safe and legal check this year)
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Load Sheets<br>Is the store keeping a minimum of two weeks delivery Load sheets? <br>Is there evidence of UODs being checked off?<br>Some Quantities being spot checked?
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Return To Store Stationary<br>Has the store got enough return to store stationary I.e for Tobacco & Entertainment returns?<br>Brown Tape 057596946<br>Pink RF Stickers 050148588<br>Bolton Tape 905033891<br>
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Are the warehouse levels at an acceptable level?<br>Is the stores floor plan correct? <br>Is the store using store order direct in increase/decrease stock levels?<br>Is the store completing Overs on top of the scheduled areas?
Click & Collect
Click & Collect
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Compliance<br>-From the compliance reports has the store achieved 7 days worth of audits over the past 4 weeks?<br>
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Audit<br>-Complete an Audit on the PDA on all locations<br>-Are all the parcels accounted for?<br>-Is there any SO parcels incorrectly scanned to the DD location?<br><br>
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Failed Parcels<br>-Is there any parcels on the Failed Parcel screen?<br>-Is the weekly compliance report showing failed parcels not reviewed?
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Returns<br>-Is the store managing their returns? should only be a few returns waiting to go back.<br>-Check the stores understanding of the return process?<br>-Parcels should not be uplifted on the PDA until ready to send back in the next 24 Hours?
News & Mags
News & Magazines
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Daily Paperwork<br>Is the store keeping a minimum of 7 days paperwork?
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Rejected Credits<br>-Is the store challenging rejected/Refused credits to the Tesco helpline?
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Magazine waste <br>-Has the store reviewed the news & magazines waste report, attached a waste report and filed in the shrink folder?
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N&M PDA<br>-Check on the PDA what time they completed the Goods In Upload for today. 8:00 Papers & Magazines 11am.<br>-Check the return screen is it clear?
Stock Control Routines
MST Routines
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Stock Control Dashboard <br>-Is the store printing and filing 4 weeks worth of stock control dashboards from Sharepoint?<br>-Is the store reviewing REDs and building a plan to fix the issue?
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Fresh and High Value Counts<br>-Has the store achieved a minimum of 98% on planned fresh food and High Value counts every week for the last four weeks?
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Bakery and Consumable Counts<br>Has the store achieved a minimum of 98% on Bakery and Consumable Counts every week for the last four weeks?
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Count Days<br>Is the store's Fresh, high value and bakery count days on the best days?
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5,3,1 (Known OOS)<br>-Is the store reviewing their 531 screen to improve their missed gapscan performance?<br>-For Fresh departments store Should be reviewing Long Term OOS (Most likely Wastage Rounded Products) with no planned deliveries by putting lines on development or discontinuing on range management<br>-For Ambient departments store should be reviewing for long term OOS. Identify whether the line should be ranged, if so review Mind the gaps to identify whether it's still available at the depot. If the line is discontinued at the depot or it's an unranged line email so.input@uk.tesco.com to discontinue<br><br>PC/MT/PY/CK/FV/PB/PL<br>DG/HH/HB/HW/CL/WS/TO
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Stock Record Errors<br>-Has the store achieved less than 23% in stock record errors?<br>-To reduce this % Stores should be counting out stock record errors and discontinued lines from the Gap scan report everyday
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Reduction Times<br>-Check the reduction times, are they to early/late?<br>-Check all departments are the same time<br><br>PC/MT/PY/CK/FV/PB/PL
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Option 1,2 <br>Check 1,2 on SBO, is the any PDCU download errors I.e. Waste errors
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1,6,1<br>Check 1,6,1 on SBO, Is there any BOL deliveries scheduled? Check the past few days as well
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Food Donation <br>Check the past four weeks worth of Community Food Donation Compliance Reports, is there any days showing as Failed final submission?
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Price Variations<br>Log on to Print Admin/Store Reports/Price Variations<br><br>Check the store has not manually adjusted the price of any products as this impacts Waste, Waste routines and Shrinkage
Shrink Folder
Shrink Folder
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Shrink Contents<br>-Is the store using the most up to date contents page?
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Gap ScanReports<br>Is the store keeping a minimum of 7 days worth of gap scan reports?
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Found In Store<br>-Products showing as found in store should now be on sale?
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Stock Record Errors<br>-Is the store correcting stock record errors on the day? Every day
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Discontinued Labels<br>-Is the store attaching the discontinued labels to the report?<br>-Is the store zero counting them?<br>-Is the store reducing the label quantity on back office to zero?<br><br>
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TRN's<br>-Check the last four weeks there should be no missing TRN's?<br>-Are the TRN's in sequence?
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Unconfirmed Deliveries<br>-There should be no unconfirmed deliveries over the last four weeks? IN's and OUT's.<br>-Everything should have the correct source code?
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Hallmark<br>Is the the store following the new process?
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News & Mags Invoice<br>-There should be a news and mags invoice processed everyweek?
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Auto Confirmation<br>-Is anything showing as auto confirmed?<br>-Do any delivery auto confirmation times need changing?<br><br>Store order direct can amend confirmation times
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Transfer Outs<br>-There should be regular staff room and Costa transfers? <br>-Are the amounts accurate?<br>-The store should not be transferring non food to the staff room cost centre but should be completing a paid out
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DSS envelope<br>-Stores should not be sending news & mags invoices, electronic receipted invoices, milk or bread invoices to Cardiff <br>-The envelope should be sent a minimum of once a week
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5,5,4,3<br>Stores should be reviewing for stock record errors to avoid large variances on count day but leave negatives
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543<br>Waste systems monitoring report<br>Check the average OOC & Damaged ££'s per day over a two week period and check for any anomalies.
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Finance Report<br>-Is the store reviewing the Shrinkage Finance reports from Store Reports? <br>-check the YTD figures is there any large adjustments and has the store contacted Shrinkage direct?
Training
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Has the store Manager completed E-Learning <br>Module 1 (MST) <br>Module 2 (Reducing Food Waste)<br>Module 3 (Stock 1)<br>Module 4 (Stock 2)<br>Module 6 (Shrink & Security)<br>
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Have all Shift Leaders completed E-Learning <br>Module 1 (MST) <br>Module 2 (Reducing Food Waste)<br>Module 3 (Stock 1)<br>Module 4 (Stock 2)<br>Module 6 (Shrink & Security)<br>
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Has the Stock Controller completed E-Learning <br>Module 1 (MST) <br>Module 2 (Reducing Food Waste)<br>Module 3 (Stock 1)<br>Module 4 (Stock 2)<br>Module 6 (Shrink & Security)<br>
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Have all colleagues completed Legal 2 Security Training?
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Has the store manager and shift leaders completed the Click & Collect E-Learning?
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Has the store manager and shift leaders completed the Community Food Connection E-Learning?
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Has the Store Manager and Shift leaders completed Waste and Recycling Segregation Training?
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Has the store manager and shift leaders completed the Theft & your safety Refresher?
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AM/OSM/GSSM Sign Off
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Store Colleague Sign Off
