Metro Lockdown Routine & Process Healthcheck

• Store Name and Number

• Conducted on

  Date

• Lockdown Visit Number

• Last Lockdown Visit Score

• Protection Checks<br>-is the store using the latest protection list?<br>-has it been actioned today?

  Yes

  No

  N/A

• CCTV<br>-Check the stores CCTV is fully working<br>-Does the store team know how to you use the system<br>-Is the store able to record?<br>-Is it attached to a VHS player?

  Yes

  No

  N/A

• Colleague room <br>-Is the store using the lockers and keeping the key on them?<br>-Do all the items in the colleague room have a signed sticker or receipt attached to them?

  Yes

  No

  N/A

• Budget<br>-Is the store tracking within budget? <br>-Is the store aware of their worst areas?

  Yes

  No

  N/A

• Incidents<br>-Is the number of incidents logged a realistic amount?<br>-If the store has a guard, are they set up on incident reporting?

  Yes

  No

  N/A

• Does the store have a secure 4 sided locked cage?

  Yes

  No

  N/A

• Tobacco Safe<br>-is it Organised with the barcodes facing out?<br>-is the store managing discontinued lines?<br>-Is the store managing damaged cigarettes? Anything older then 30 days old needs to be wasted as damaged and soaked in water

  Yes

  No

  N/A

• Verisae<br>Can the store log into Verisae? (Safe & Legal check this year)

  Yes

  No

  N/A

• Compliance<br>-From the compliance reports has the store achieved 7 days worth of audits over the last 4 weeks?<br>-Has the store reviewed the missing parcel screen over the last 4 weeks?

  Yes

  No

  N/A

• Audit<br>-Complete an Audit on the PDA.<br>-Are all the parcels accounted for?<br>-Is there any SO location parcels on the audit?<br>-Is there any parcels sitting on the Uplift screen?<br>-Is there any parcels on the Failed Parcel screen?

  Yes

  No

  N/A

• Returns<br>-Is the store managing their returns? should only be a few returns waiting to go back.<br>-Check the stores understanding of the return process?

  Yes

  No

  N/A

• Daily paperwork<br>-is the store keeping a minimum of 7 days daily paperwork?

  Yes

  No

  N/A

• Magazine waste <br>-Has the store reviewed the news & magazines waste report, attached a waste report and filed in the shrink folder?

  Yes

  No

  N/A

• Rejected Credits<br>-Is the store challenging rejected credits to the Tesco helpline?

  Yes

  No

  N/A

MST Routines

• Planned Fresh Counts<br>-Has the store achieved a minimum of 98% on planned full fresh food counts over the last 4 weeks?

  Yes

  No

  N/A

• Targeted Counts<br>-Has the store achieved a minimum of 98% on targeted counts?

  Yes

  No

  N/A

• Fresh daily Counts<br>-Has the store achieved a minimum of 98% on fresh food daily counts over the last 4 weeks?

  Yes

  No

  N/A

• Headset and Consumable Counts<br>Has the store achieved a minimum of 98% on Headset and Consumable Counts every week for the last four weeks?

  Yes

  No

  N/A

• Stock Record Errors<br>-Has the store achieved less than 19% in stock record errors?<br>-To reduce this % Stores should be counting out stock record errors and discontinued lines from the Gap scan report everyday

  Yes

  No

  N/A

• Missed Department Scans<br>-Has the store achieved less than 2% in missed departments on gapscan?

  Yes

  No

  N/A

• 5,3,1 (Known OOS)<br>-Is the store reviewing their 531 screen to improve their missed gapscan performance?<br>-For Fresh departments store Should be reviewing Long Term OOS (Most likely Wastage Rounded Products) with no planned deliveries by putting lines on development or discontinuing on range management<br>-For Ambient departments store should be reviewing for long term OOS. Identify whether the line should be ranged, if so review Mind the gaps to identify whether it's still available at the depot. If the line is discontinued at the depot or it's an unranged line email so.input@uk.tesco.com to discontinue<br><br>PC/MT/PY/CK/FV/PB/PL<br>DG/HH/HB/HW/CL/WS/TO

  Yes

  No

  N/A

• Reduction Times<br>-Check the reduction times, are they to early/late?<br>-Check all departments are the same time<br><br>PC/MT/PY/CK/FV/PB/PL

  Yes

  No

  N/A

• Price Variations<br>Log on to Print Admin/Store Reports/Price Variations<br><br>Check the store has not manually adjusted the price of any products as this impacts Waste, Waste routines and Shrinkage

  Yes

  No

  N/A

Shrink Folder

• Shrink Contents<br>-Is the store using the most up to date contents page?

  Yes

  No

  N/A

• Gap ScanReports<br>Is the store keeping a minimum of 7 days worth of gap scan reports?

  Yes

  No

  N/A

• Found In Store<br>-Products showing as found in store should now be on sale?

  Yes

  No

  N/A

• Stock Record Errors<br>-Is the store correcting stock record errors on the day?

  Yes

  No

  N/A

• Discontinued Labels<br>-Is the store attaching the discontinued labels to the report?<br>-Is the store zero counting them?<br>-Is the store reducing the label quantity on back office to zero?<br><br>

  Yes

  No

  N/A

• DSS Reports<br>-Is the store keeping a minimum of 4 weeks DSS IN's and OUT's with an attached checklist?

  Yes

  No

  N/A

• Unconfirmed Deliveries<br>-There should be no unconfirmed deliveries over the last four weeks? IN's and OUT's.<br>-Everything should have the correct source code?

  Yes

  No

  N/A

• TRN's<br>-Check the last four weeks there should be no missing TRN's?<br>-Are the TRN's in sequence?

  Yes

  No

  N/A

• News & Mags Invoice<br>-There should be a news and mags invoice processed everyweek?

  Yes

  No

  N/A

• Auto Confirmation<br>-Is anything showing as auto confirmed?<br>-Do any delivery auto confirmation times need changing?<br><br>Store order direct can amend confirmation times

  Yes

  No

  N/A

• Transfer Outs<br>-There should be regular staff room and Costa transfers? <br>-Are the amounts accurate?<br>-There should be no non food transferred to the staff room cost centre?

  Yes

  No

  N/A

• DSS envelope<br>-Stores should not be sending news & mags invoices, electronic receipted invoices, milk or bread invoices to Cardiff <br>-The envelope should be sent a minimum of once a week

  Yes

  No

  N/A

• 5,5,4,3<br>Stores should be reviewing for negatives and potentially high stock record errors to avoid large variances on count day

  Yes

  No

  N/A

• CAYG<br>-Filing 4 weeks worth<br>-Is the store reviewing the CAYG report?<br>-Manually reducing the RED products more?<br>-Once zero'd they should be removed from sale and donated to charity

  Yes

  No

  N/A

• Finance Report<br>-Is the store reviewing the Shrinkage Finance reports from Store Reports? <br>-check the YTD figures is there any large adjustments and has the store contacted Shrinkage direct?

  Yes

  No

  N/A

• 543<br>Waste systems monitoring report<br>Check the average OOC & Damaged ££'s per day over a two week period and check for any anomalies

  Yes

  No

  N/A