Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location
  • Fast Friday

Fast Friday - Drive-thru Visit

  • Which Daypart are you assessing?

  • The Guest is greeted within 5 seconds of arrival at the speaker box, If asked to hold, re-greeted in 15 seconds or less?

  • The menu boards are reasonably clean, in good repair and current

  • Guest can easily understand and communicate with the order taker

  • Order is seen and confirmed at the menu board

  • Order/Bag contents are confirmed upon food/bag delivery

  • SOS Target Times

    SOS target times 09.28.2021.jpg
  • Is the SOS standard met based on target times

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter Window time for this shop

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Guest received all food and beverages ordered correctly

  • Sandwich is assembled and served to standards …..

  • Hashbrown/Fries - served at temperature

  • Drinks - All drinks served at correct temperature and flavors

  • Building exterior, parking lot .. is clean

  • Guest treated in a friendly manner during the whole visit

  • Comments

  • The Guest is greeted within 5 seconds of arrival at the speaker box, If asked to hold, re-greeted in 15 seconds or less?

  • The menu boards are reasonably clean, in good repair and current

  • Guest can easily understand and communicate with the order taker

  • Order is seen and confirmed at the menu board

  • Order/Bag contents are confirmed upon food/bag delivery

  • SOS Target Times

    SOS target times 09.28.2021.jpg
  • Is the SOS standard met based on target times

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter Window time for this shop

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Guest received all food and beverages ordered correctly

  • Sandwich is assembled and served to standards …..

  • Fries - served at temperature

  • Drinks - All drinks served at correct temperature and flavors

  • Building exterior, parking lot .. is clean

  • Guest treated in a friendly manner during the whole visit

  • Comments

  • The Guest is greeted within 5 seconds of arrival at the speaker box, If asked to hold, re-greeted in 15 seconds or less?

  • The menu boards are reasonably clean, in good repair and current

  • Guest can easily understand and communicate with the order taker

  • Order is seen and confirmed at the menu board

  • Order/Bag contents are confirmed upon food/bag delivery

  • SOS Target Times

    SOS target times 09.28.2021.jpg
  • Is the SOS standard met based on target times

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter Window time for this shop

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Guest received all food and beverages ordered correctly

  • Sandwich is assembled and served to standards …..

  • Fries - served at temperature

  • Drinks - All drinks served at correct temperature and flavors

  • Building exterior, parking lot .. is clean

  • Guest treated in a friendly manner during the whole visit

  • Comments

  • The Guest is greeted within 5 seconds of arrival at the speaker box, If asked to hold, re-greeted in 15 seconds or less?

  • The menu boards are reasonably clean, in good repair and current

  • Guest can easily understand and communicate with the order taker

  • Order is seen and confirmed at the menu board

  • Order/Bag contents are confirmed upon food/bag delivery

  • SOS Target Times

    SOS target times 09.28.2021.jpg
  • Is the SOS standard met based on target times

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter Window time for this shop

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Guest received all food and beverages ordered correctly

  • Sandwich is assembled and served to standards …..

  • Fries - served at temperature

  • Drinks - All drinks served at correct temperature and flavors

  • Building exterior, parking lot .. is clean

  • Guest treated in a friendly manner during the whole visit

  • Comments

  • The Guest is greeted within 5 seconds of arrival at the speaker box, If asked to hold, re-greeted in 15 seconds or less?

  • The menu boards are reasonably clean, in good repair and current

  • Guest can easily understand and communicate with the order taker

  • Order is seen and confirmed at the menu board

  • Order/Bag contents are confirmed upon food/bag delivery

  • SOS Target Times

    SOS target times 09.28.2021.jpg
  • Is the SOS standard met based on target times

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Enter Window time for this shop

  • Enter total Order to Delivery Time (OTD)

  • Enter total Order to Delivery Time (OTD)

  • Guest received all food and beverages ordered correctly

  • Sandwich is assembled and served to standards …..

  • Fries - served at temperature

  • Drinks - All drinks served at correct temperature and flavors

  • Building exterior, parking lot .. is clean

  • Guest treated in a friendly manner during the whole visit

  • Comments

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