Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Great Guest Service

  • Buttery Jack- Classic<br>-Our new Juicy, quarter pound, signature beef patty topped with melted garlic herb butter, provolone cheese, creamy tomato sauce, tomatoes, and green leaf lettuce, all on our new signature bun.

  • Buttery Jack- Bacon & Swiss<br>-Our new juicy, quarter pound, signature beef patty topped with melted garlic herb butter, hickory smoked bacon, natural Swiss cheese, and creamy bacon mayo, all on our new signature bun.

  • Loaded Breakfast Sandwich<br>- A fully loaded breakfast sandwich with fresh cracked eggs, hickory smoked bacon, ham, sausage and melted slices of American cheese all on grilled sourdough bread.

  • Original Fish Sandwich<br>- A crispy Alaskan Pollock white fish filet topped with shredded lettuce and tangy tarter sauce on a lightly toasted bun.

  • Spicy Sriracha Fish Filet Sandwich <br>- A crispy Alaskan Pollock white fish filet topped with shredded lettuce and creamy spicy Sriracha sauce on a lightly toasted bun.

  • POP is all correct (refer to Matrix & Menu board Layout?

  • Overall, I had a Great guest experience?<br>-If NO, refer to the Hospitality Model for coaching guidelines.

GREAT FOOD QUALITY

Food Integrity

Buttery Jack- Classic

  • Buttery Jack- Classic Refer to RMTG for T.A.T Standards Taste?

  • Buttery Jack- Classic Refer to RMTG for T.A.T Standards Appearance?

  • Buttery Jack- Classic Refer to RMTG for T.A.T Standards Temperature?

  • Product is half wrapped and served in the new Buttery Jack box with the "classic" tab punched (box only for carry out and drive thru)

  • Golden Toasted Bun? (No burn spots)

  • Sauce edge to edge?

  • Box is not covered in grease?

  • Please take a picture of finished product if applicable.

Buttery Jack- Bacon & Swiss

  • Buttery Jack- Bacon & Swiss Refer to RMTG for T.A.T Standards Taste?

  • Buttery Jack- Bacon & Swiss Refer to RMTG for T.A.T Standards Taste?

  • Buttery Jack- Bacon & Swiss Refer to RMTG for T.A.T Standards Taste?

  • Product is half wrapped and served in the new Buttery Jack box with the "Bacon & Swiss" tab punched (box only for carry out and drive thru)

  • Golden Toasted Bun? (No burn spots)

  • Sauce edge to edge?

  • Box is not covered in grease?

  • Please take a picture of finished product if applicable.

Loaded Breakfast Sandwich

  • Loaded Breakfast Sandwich Refer to RMTG for T.A.T Standards Taste?

  • Loaded Breakfast Sandwich Refer to RMTG for T.A.T Standards Appearance?

  • Loaded Breakfast Sandwich Refer to RMTG for T.A.T Standards Temperature?

  • Brown wrap used with side displaying " Breakfast Served All Day"?

  • Sourdough bread is golden brown?

  • Please take a picture of finished product if applicable.

Original & Spicy Sriracha Fish Fillet Sandwich

  • Original & Spicy Sriracha Fish Fillet Sandwich Refer to RMTG for T.A.T Standards Taste?

  • Original & Spicy Sriracha Fish Fillet Sandwich Refer to RMTG for T.A.T Standards Appearance ?

  • Original & Spicy Sriracha Fish Fillet Sandwich Refer to RMTG for T.A.T Standards Temperature?

  • Aqua wrap used with side displaying "we don't make it 'til you order it?"<br>PROMO sticker used for sandwiches with Sriracha Sauce?<br>

  • Please take a picture of finished product if applicable.

Food Prep, Storage & Equipment

  • Buttery Jack- Classic / Buttery Jack- Bacon & Swiss <br>Garlic Butter is being properly defrosted for 24 hours?

  • Buttery Jack- Classic / Buttery Jack- Bacon & Swiss <br>Signature Bun is being properly defrosted for 8 hours?

  • Original & Spicy Sriracha Fish Fillet Sandwich<br>Fish is a raw ingredient; ensure that team is not touching the product with their hands?<br>All fish portioned in portion bags?<br>Fish is stored on bottom shelf with nothing in front of container?

  • Original & Spicy Sriracha Fish Fillet Sandwich<br>Fish is being thoroughly cooked and NOT being removed before timer sounds?

  • Original & Spicy Sriracha Fish Fillet Sandwich<br>If using a fryer basket, only one fish is being cooked at a time?

  • Grilled Onions<br>Cook timer is being used?

  • Grilled Onions<br>Onions are NOT being removed before timer sounds?<br>

  • Grilled Onions<br>Onions are Not being held mor than 45 min. In the holding unit?

  • Sourdough Bread Griller / Dual Continuous Feed Toster<br>Teflon Sheets should be clean and in good condition?

  • Fryers<br>Fryers are filtered twice daily?

  • Fryers<br>Fryers are skimmed every 15 mins or as needed?

  • Microwave <br>Microwaves are in clean and good condition?<br>Microwaves are properly labeled & programmed?

  • Timer Updates<br>-When cooking Sirloin patties. "Jumbo" button used.<br>

  • Timer Updates<br>-New grill timer strip in place?<br>

  • Timer Updates Cooking -Signature patty time set: Flat Grill- Cook time = 5:50 flip = 2:55 Press time 2:30 flip 1:15 Clam Shell- 130 seconds with gap of .42 Microwaves Sharp- Garlic Butter set-up use button 7 set for 6 seconds. Mini cookies use button 5 set for 8 seconds. On Cue- Garlic Butter set up use button 05 set for 5 seconds use 55 set for 8 seconds.

  • Are all timers set correctly to above specifications?

Knowledge Check

  • Can you describe the new Buttery Jack sandwiches?

  • What kind of packaging is used on the Buttery Jack when served to the guest? Dine in? Drive Thru?

  • What makes Buttery Jack Burger different from other burgers?

  • What kind of meats come on the Loaded Breakfast Sandwich?

  • How can you guarantee that guests receive sourdough bread with a golden brown toast?

  • What is unique about fish handling?

  • What kind of lettuce is served on the fish sandwiches?

  • How do you keep track of how long the grilled onions have been cooking?

  • How much butter should be placed on the grill before cooking onions?<br>

  • What is your favorite new product?

  • Who Trained You?

  • How long was your training?

  • Signature of PIC

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