Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Great Guest Service
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Buttery Jack- Classic<br>-Our new Juicy, quarter pound, signature beef patty topped with melted garlic herb butter, provolone cheese, creamy tomato sauce, tomatoes, and green leaf lettuce, all on our new signature bun.
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Buttery Jack- Bacon & Swiss<br>-Our new juicy, quarter pound, signature beef patty topped with melted garlic herb butter, hickory smoked bacon, natural Swiss cheese, and creamy bacon mayo, all on our new signature bun.
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Loaded Breakfast Sandwich<br>- A fully loaded breakfast sandwich with fresh cracked eggs, hickory smoked bacon, ham, sausage and melted slices of American cheese all on grilled sourdough bread.
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Original Fish Sandwich<br>- A crispy Alaskan Pollock white fish filet topped with shredded lettuce and tangy tarter sauce on a lightly toasted bun.
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Spicy Sriracha Fish Filet Sandwich <br>- A crispy Alaskan Pollock white fish filet topped with shredded lettuce and creamy spicy Sriracha sauce on a lightly toasted bun.
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POP is all correct (refer to Matrix & Menu board Layout?
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Overall, I had a Great guest experience?<br>-If NO, refer to the Hospitality Model for coaching guidelines.
GREAT FOOD QUALITY
Food Integrity
Buttery Jack- Classic
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Product is half wrapped and served in the new Buttery Jack box with the "classic" tab punched (box only for carry out and drive thru)
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Golden Toasted Bun? (No burn spots)
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Sauce edge to edge?
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Box is not covered in grease?
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Please take a picture of finished product if applicable.
Buttery Jack- Bacon & Swiss
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Product is half wrapped and served in the new Buttery Jack box with the "Bacon & Swiss" tab punched (box only for carry out and drive thru)
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Golden Toasted Bun? (No burn spots)
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Sauce edge to edge?
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Box is not covered in grease?
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Please take a picture of finished product if applicable.
Loaded Breakfast Sandwich
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Brown wrap used with side displaying " Breakfast Served All Day"?
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Sourdough bread is golden brown?
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Please take a picture of finished product if applicable.
Original & Spicy Sriracha Fish Fillet Sandwich
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Aqua wrap used with side displaying "we don't make it 'til you order it?"<br>PROMO sticker used for sandwiches with Sriracha Sauce?<br>
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Please take a picture of finished product if applicable.
Food Prep, Storage & Equipment
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Buttery Jack- Classic / Buttery Jack- Bacon & Swiss <br>Garlic Butter is being properly defrosted for 24 hours?
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Buttery Jack- Classic / Buttery Jack- Bacon & Swiss <br>Signature Bun is being properly defrosted for 8 hours?
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Original & Spicy Sriracha Fish Fillet Sandwich<br>Fish is a raw ingredient; ensure that team is not touching the product with their hands?<br>All fish portioned in portion bags?<br>Fish is stored on bottom shelf with nothing in front of container?
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Original & Spicy Sriracha Fish Fillet Sandwich<br>Fish is being thoroughly cooked and NOT being removed before timer sounds?
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Original & Spicy Sriracha Fish Fillet Sandwich<br>If using a fryer basket, only one fish is being cooked at a time?
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Grilled Onions<br>Cook timer is being used?
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Grilled Onions<br>Onions are NOT being removed before timer sounds?<br>
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Grilled Onions<br>Onions are Not being held mor than 45 min. In the holding unit?
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Sourdough Bread Griller / Dual Continuous Feed Toster<br>Teflon Sheets should be clean and in good condition?
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Fryers<br>Fryers are filtered twice daily?
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Fryers<br>Fryers are skimmed every 15 mins or as needed?
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Microwave <br>Microwaves are in clean and good condition?<br>Microwaves are properly labeled & programmed?
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Timer Updates<br>-When cooking Sirloin patties. "Jumbo" button used.<br>
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Timer Updates<br>-New grill timer strip in place?<br>
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Timer Updates Cooking -Signature patty time set: Flat Grill- Cook time = 5:50 flip = 2:55 Press time 2:30 flip 1:15 Clam Shell- 130 seconds with gap of .42 Microwaves Sharp- Garlic Butter set-up use button 7 set for 6 seconds. Mini cookies use button 5 set for 8 seconds. On Cue- Garlic Butter set up use button 05 set for 5 seconds use 55 set for 8 seconds.
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Are all timers set correctly to above specifications?
Knowledge Check
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Can you describe the new Buttery Jack sandwiches?
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What kind of packaging is used on the Buttery Jack when served to the guest? Dine in? Drive Thru?
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What makes Buttery Jack Burger different from other burgers?
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What kind of meats come on the Loaded Breakfast Sandwich?
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How can you guarantee that guests receive sourdough bread with a golden brown toast?
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What is unique about fish handling?
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What kind of lettuce is served on the fish sandwiches?
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How do you keep track of how long the grilled onions have been cooking?
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How much butter should be placed on the grill before cooking onions?<br>
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What is your favorite new product?
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Who Trained You?
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How long was your training?
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Signature of PIC