Information

  • Audit Title

  • Jack Store Number

  • Conducted on

  • Prepared by

  • Person in Charge

Guest Service

Correct Product Description:

  • Jack's Big Stack: Two jumbo beef patties topped with American cheese, onion rings, pickle fillets, mustard an mayo-onion sauce on grilled sourdough bread.

  • Big Waffle Stack: Two eggs, two slices of bacon, two slices of American cheese, sausage and ham stacked between maple flavored waffles

  • Loaded Chili Cheese Wedges: Jack's signature potato wedges topped with seasoned beef chili, melted cheddar cheese sauce, shredded cheddar, onions and jalapeños.

  • Iced Coffee: Our freshly brewed premium roast coffee is full of flavor and is totally refreshing when it is chilled over ice.

  • Mocha Iced Coffee: Our freshly brewed premium roast iced coffee is loaded with rich chocolate flavor and totally refreshing when we chill it over ice.

  • Strawberry Lemonade: A refreshing blend of Minute Maid Lemonade and Minute Maid Strawberry fruit juice.

Product Delivery

  • Correct Product Build(s): Are each of the products made to proper specification compared to job aids posted in restaurant?

  • Overall Product Quality: Jack's Big Stack

  • Overall Product Quality: Big Waffle Stack

  • Overall Product Quality: Loaded Chili Cheese Wedges

  • Overall Product Quality: Iced Coffee

Prep

  • Finished weight of Loaded Chili Wedges set-up: 6.8oz - 7.5oz

  • Loaded Chili set-up labeled with a 4 day shelf life

  • Prepped jalapeños sliced (stored ambient) are labeled with in 2-day shelf life

  • Iced Coffee held within 4-day shelf life (2-days with shake mix)

Cooking/ Toasting/ Assembly

  • Jack's Big Stack is half wrapped using a NEW grease resistant half wrap (all white half wrap)

  • Jack's Big Stack is placed in the NEW box with the open side of the burger facing you.

  • Waffle is evenly toasted with a golden brown color

  • Big Waffle eggs are cooked properly

  • Loaded Chili Wedges: set-up is evenly dispersed across potato wedges

  • Jalapeños are placed on the top of the heated set-up

  • Loaded Chili Wedges are labeled with a Big sticker for order accuracy

Equipment

  • Teflon sheets are in good condition in contact toaster

  • Following daily maintenance on contact toaster

  • Following daily maintenance of the batch toaster

  • Daily Maintenance of the coffee brewer is being performed

  • Weekly calibration of grill is being performed (Every Monday)

Other

  • All POP is up and correct pricing is displayed

  • Prices on POS and on menu board are the same

  • Are all employees in correct uniform and meeting uniform and grooming standards

Key Observables

  • Feedback

  • Pictures of finished product

  • Pictures of equipment (Teflon and Batch Toaster)

  • Picture of Crew

  • PIC Signature

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