Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Feedback Rating Management - Daily

  • Daily review of feedback daily from emails on stores PC

  • Ratings 1-6, call the customer to determine what their concerns were & WOW the customer as per your training, if unable to speak to the customer then email them using other emails as a reference to solve their issue & WOW them

  • To WOW customer if you give away food then add a note to their phone number or use a voucher when you email them & update the excel spreadsheet to show details of the person, their issue & ensure the code is highlighted to show it has been used

  • Email Franchisees a weekly feedback review as per SOP XX

  • Post feedback on workplace @ Dominos so staff can see the positive or negative reviews

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.