Title Page
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Choose Club from List Below:
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Conducted on
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Prepared by
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Location
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Club Name
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Document No.
BRAND STANDARDS
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Are all staff (including PT's) wearing a name badge, the correct uniform and neatly presented?
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Check that staff are not chewing gum, on mobiles or eating whilst on duty?
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Are staff members eating and drinking in the designated areas ie non member facing
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Are the clocks throughout the club show the correct time? In 24 hour format?
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Is the member lounge area welcoming and free of staff lounging around?
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Did the team great everyone by name and make them feel welcome? Or if busy did they acknowledge the member by eye contact?
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Did the team acknowledge all members when they left? Or if busy did they acknowledge the member by eye contact?
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Are staff assisting/engaging members where ever possible and not standing around talking to one another?
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Observe the start of a GX/FGT class. Does it start on time?
MARKETING
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Is the current core campaign poster in the A frame
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Are all notices around the club laminated and in 'Calibri' font?
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Is the club free of third party advertising that is not approved by VMO?
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Are all VMO TV and advertising screens working and not covered up?
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Are all digital timetables operational and up to date?
24/7
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Is the Paperwork correct?
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Are all new Members receiving a 24/7 induction?
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Speak to team members and them the process of inducting members
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Is the 24/7 Opening and Closing checklist form printed?
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Is the 24/7 Checklist completed daily, signed and stored?
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Is the Emergency Response Station stocked with all the required forms
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Is the First Aid Kit fully stocked? and Defibrillator working (green light flashing and the pads are not expired?)
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When the club becomes unstaffed at the end of the day, are Reception/MSRS's checking that all members in the club have 24/7 access and been inducted?
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Has 24/7 Paperwork been printed out for members to sign?
CLEANLINESS
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Are external areas (car park/entrance) clean?
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Is the Reception counter tidy, clear of clutter and aesthetically pleasing?
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Is the retail area neatly displayed, well stocked and free of dust?
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Are the drink fridges neatly displayed, well stocked, clean and without staff food in them?
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Are offices clean, free of clutter and the door closed if not in use?
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Is the member lounge free of litter, lounges and tables clean and free of staff socialising and eating?
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Is Play Zone clean and tidy? Are toys cleaned regularly?
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Are the GX studio floors and podiums clean? Glass and mirrors clean? Equipment stacked neatly? Cleaning stations stocked and operational?
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Is the gym floor clean? Is equipment stored correctly? Glass and mirrors clean? No unused equipment left on the floor? Cleaning stations stocked and operational?
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Is the PT locker room clean with lockers in use?
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Is the cardio equipment clean? Free of dust? Cleaning stations stocked and operational?
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Is the staff kitchen area clean? Sinks free of washing up and food scraps? Is the fridge and microwave cleaned out regularly?
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Are the toilets clean? Rubbish removed from the ground around the toilets? Are all toilets flushed?
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Are the showers clean? Free of mould and body grease? Drains clean? Exhaust fans cleaned?
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Is the vanity in the change room clean? Has it been wiped down?
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In the male and female changerooms are the lockers closed when not in use? Does each locker have a wooden hanger? Are the lockers free of rubbish? Is the change room floor clean and free of dust, hair and dirt?
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Are the correct mops being used (blue, red, yellow) and the mops being dried when not in use?
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In the changeroom are the hairdryer filters free of dust and excessive hair build up? are the operational?
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Are all irons operational? Are the ironing board covers in good condition? Does the timer work?
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In the changerooms are all of the soap/shampoo/conditioner dispensers, toilet roll holders and hand towel dispensers fully stocked and operational?
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Are the sauna and steam room(s) operational and are they clean?
Hypoxi
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Check PPE- gloves, glasses, apron and SDS available for Chemicals
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Check notes from 1-1 meetings with CM that its being done ( this document encompasses stats, KPIs, Kronos, rosters)
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Check Daily Studio checklist is being done
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Check staff are in correct uniform
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Marketing collateral to be current
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Studio to be tidy, machines clean and suits and skirts in good condition
MAINTENANCE
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Are the treadmills, bikes, rowers and cross trainers in good working order?
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Is the plate and pin loaded equipment in good working order?
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Is all FGT based equipment in good working order? (including swiss balls, medicine balls, foam rollers and mats) Are they stored appropriately?
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In the male and female changeroom are all toilets/showers/sinks/lockers in working order?
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Are there out of order signs on any equipment that is not functional and is it logged in Solvsafety?
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Are the water stations clean? Is the sink grate clean?
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Are all bikes in the cycle studio in good working order? Is there a spin bike maintenance log in place?
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Are there any lights that are not working in the club?
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Are there any fans that are not working in the club?
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Is the air conditioning working in all sections of the club? Is it cooling the air adequately?
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Are the FF TV screens fully operational and tuned into the AV system correctly?
HEALTH & SAFETY
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Does the defib work? Are the pads and battery in date? and checked daily? (NB: Check Daily focus Walk through sure ensure completion)
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Is there a first aid kit held at Reception? Is it sufficiently stocked? Is the First Aid in the Emergency Response Board 24/7 full stocked
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Is the Health and Safety board up to date?
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Are desks and chairs fully operational?
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Are pre exercise questionnaires and guest register slips being used for non members?
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Are the WAS and Contractor Management Folder being used ?
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Are all floor areas free of slip and trip hazards?
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Are anti slip mats in place where needed?
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Are the safety precautions for the steam room displayed outside the door?
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Is the emergency button tested and in safe working order for the steamroom?
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Plant Rooms are clean and tidy, and chemicals stored correctly
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Are the necessary pool and spa checks being completed on a daily basis?
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Are pool walk areas slip/trip hazard free and appropriate slip resistant matting in place where appropriate?
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Are all storerooms clean and free of trip hazards?
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Are all emergency exit doors and stairs kept clear?
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Are all emergency exits marked and lights working?
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Fire Hose Reel/Hydrant cupboards clear of other items/Equipment and clean.
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Are chemicals being stored correctly and clearly labelled (no unmarked or hand written labels) in the cleaners storeroom?
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Are Safety Data Sheets available for all Cleaners Chemicals? (If not does the Club Manager know to find them on FF Club Safety Drive?)
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Are Monthly Equipment Checks completed and all issues identified logged into Cherwell
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Are Daily Focus walks completed, actions identified and completed in a timely manner.
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Have all New Employees completed the Employee Induction Handbook, WHS Induction list and completed Learn Active WHS Training.
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Are the electrical cupboards locked and is the room/floor free of clutter (and not being used for storage)?
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Is the com's room locked and is the room/floor free of clutter (and not being used for storage)?
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Is only company purchased/approved PT Equipment being used? (No Tyres/Sledge Hammers etc..)
SIGN OFF
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Please provide your name and signature:
