Title Page
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FH Opto Check List
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Customer?
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Conducted on?
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Prepared by?
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Location?
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Take an initial machine photo
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Is the machine online?
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Contact Tech Support as needed
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What steps have been taken to get the machine back online? (aircard ordered, need new IP settings from the customer, new cat 5 cable needed, etc..)
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Are product qty's correct in the machine?
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How was this corrected?
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Have coil capacities been confirmed?
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Are all coils sizes correct for product?
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List required coils by position for correct product dispensing
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Do all products in machine have enough space to vend properly?
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List required machine position changes that need to be corrected to fix the issue(s)
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Are all products correctly packaged? (check for plastic bags, envelopes, rubber-bands, etc)
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List required packaging changes by position that need to be corrected to have the product vend properly
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Did you remove all items from below the machine?
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Why were those items left below the machine?
- Left for branch to remove
- Customer requested extra product to store below
- Items below were default per install
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Did all product on top of the machine/locker get removed?
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Why were those items not removed?
- Left for the branch to remove
- Customer trash/junk
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Were all machine connections checked?
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Why were the connections not checked?
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Did you change any of the machine/locker labels?
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Does the machine/locker need new labels?
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List positions that need new labels
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Is the machine/locker level?
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Did you clean the machine/locker?
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Does the machine/locker need cleaning?
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What type of cleaning needs to be performed by the branch?
- Inside Cleaning
- Outside Cleaning
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Are ALL operation/tech support stickers present?
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What stickers are needed?
- (9705030) 1-800 Tech Support
- (9703171) Coil Machine Operation
- (9703179) Coil/Locker Machine Operation
- (9704587) Spanish Coil Machine Operation
- (9704537) Product Dispense/Asset Check In & Out
- (9704541) Asset Check In & Out
- (9704783) Spanish Asset Check In & Out
- (9704588) Spanish Coil/Locker Machine Operation
- (97045709) Wish List - On side of Machine
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Are there empty tray segments?
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Tray 1
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Tray 2
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Tray 3
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Tray 4
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Tray 5
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Tray 6
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Take Final Machine photo
