Title Page
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Site conducted
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Engineer Name
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Conducted on
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Location
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Site name
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Customer ID
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FCO must be onsite as soon as the operative has completed job. Jobs can be tracked via alt logic system.
Alt logic Sample Audit
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The Alt logic app has been updated with a complete status
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All photographic content has been successfully uploaded
DP Sample Audit
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Engineers must use patch leads supplied by the Hyperoptic warehouse. Customers must be left with the x2 patch leads supplied with router.
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The patch lead is connected to patch panel and switch
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A Cat5e module has been used to join and connect customer directly to the switch
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An IDC has been used to join and connect customer directly to the switch
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A suspended back box and faceplate has been used to join and connect the customer directly to the switch
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A RJ45 plug has been used to join and connect customer directly to the switch
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The patch lead is suitably housed with the cable management bar
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DP door is locked and security code is scrambled
Customer Equipment & Installed Item Sample
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IDC has been installed to standard
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Cable slack has been suitably reduced in hidden areas
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Grommet has been installed to standard
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Face-plate and back-box are suitably installed
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Router has been suitably installed free standing or wall mounted
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External blowout plate has been suitably installed
Cabling Sample Audit
- Sample Log
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Cable type
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Cable location
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Internal Cat5e installed to standard
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Internal Cat5e suitably affixed with correct fixings
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Cable location
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External Cat5e installed to standard
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External Cat5e suitably affixed with correct fixings
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Cable location
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Internal Fibre cable installed to standard
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Internal Fibre cable suitably affixed with correct fixings
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Cable location
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External Fibre cable installed to standard
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External Fibre cable suitably affixed with correct fixings
Containment Sample Audit
- Sample Log
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Containment Type
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Onsite containment utilised to standard
Fire Stopping Sample Audit
- Penetration Sample Log
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All other penetrations are suitably reinstated with correct product type
Grommet Sample Log
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Circumference of grommet is suitably fire sealed
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Centre hole of grommet is suitably fire sealed
Containment Sample Log
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Containment is sealed with correct product type
Damage Sample Audit
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Minimum requirement for engineers is to fill minor holes with caulk and touch up with supplied paint, where possible. Escalate major damages to ftm
Sample Log
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Minor damage has been made good by operative
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Major damages have been reported to ftm
Service Hatch & Ceiling Tile Sample Audit
- Sample Log
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Access Type
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Service hatch is installed to standard
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Service hatch has been left clean and tidy
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Service hatch is securely locked
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Ceiling tiles have been suitably restored
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Ceiling tile is reasonably clean with no evidence of new damage
House Keeping Sample Audit
Housekeeping Sample Log
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Inspected Area
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The customer's property has been left clean and tidy
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Customer confirms they agreed to clean up after operative
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Communal areas are clean and tidy
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Customer confirms they agreed to clean up after operative
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Inspected areas are free from stage two waste
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Inspected areas are free from stage two waste
Audit Summary
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Summary
Sign off
Sign off
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Engineer on the day of installation
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Engineer has not meet customers expectations - Select Fail
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Engineer has meet customers expectation - Select Pass
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Engineer has not meet customers expectations - Select Fail
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Engineer has meet customers expectation - Select Pass
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The experience has not meet Hyperoptics expectation - Select Fail
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The experience has meet Hyperoptics expectation - Select Pass
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Reporting Line Manager on the day of installation
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Compliance Officer on the day of audit
