FITNESS DEPARTMENT AUDIT - V2

• Audit Title

• Club

• Conducted on

  Date

• Employees Present

• Prepared by

1. REVENUE PERFORMANCE

• Actual vs budget

  3

  2

  1

  0

  n/a

• 3 - 100% + 2 - 95% - 100% 1 - 90% - 95% 0 - Under 90%

• FPE: member ratio

  3

  2

  1

  0

  n/a

• 3 - A category club 2 - B category club 1 - C category club 0 - D category club

• Rent overdues

  3

  2

  1

  0

  n/a

• 3 - no Overdues 2 - weekly rent equivalent overdue 1 - up to $1000 overdue 0 - more than $1000 overdue

• Sufficient recruitment plan projections and execution

  3

  2

  1

  0

  n/a

• 3 - trainer in each transitional category recruited, or is A category with 2 transitional trainers 2 - at least 3 transitional trainers, or A category club with 1 transitional trainer 1 - 2 transitional trainers 0 - 1 or less transitional trainers, or A category clubs with 0 transitional trainers

• Full license fee collection

  Yes

  No

  N/A

• Renewal fee collection

  Yes

  No

  N/A

2. LEAD GENERATION & DISTRIBUTION:

• Kickstart percentage

  3

  2

  1

  0

  n/a

• 3 - 50%+ 2 - 40% - 50% 1 - 30% - 40% 0 - Under 30%

• Kickstart tracking<br>

  Yes

  No

  N/A

• Tracking procedure in place and managed for all required lead distribution

• Kickstart completion is being tracked and managed<br>

  Yes

  No

  N/A

• Tracking procedure in place and managed for all required lead distribution

• Kickstart conversion is being tracked and managed<br>

  Yes

  No

  N/A

• Tracking procedure is in place and evidence of mentoring is supporting high conversion rates

• MC training is being actively supported by the FD to increase kickstart conversion rates<br>

  Yes

  No

  N/A

• Evidence of mc support and mentoring for kickstart sales

• Records of other leads (birthday call lists, low attenders, non Kickstarts) <br>

  Yes

  No

  N/A

• Service hours roster and booking sheet <br>

  Yes

  No

  N/A

3. PT ADMIN

• All PTs fully inducted ( 3 days + 12 week e-learning / face to face sign off )

  Yes

  No

  N/A

• All PT's in correct uniform or have been ordered

  Yes

  No

  N/A

• Business cards ordered <br>

  Yes

  No

  N/A

• PT boards in club and online <br>

  Yes

  No

  N/A

• Financial Waivers signed and on file <br>

  Yes

  No

  N/A

• PT onboarding complete as per checklist <br>

  Yes

  No

  N/A

• Weekly CGM/FD meet sent through to RFD and SM <br>

  Yes

  No

  N/A

• Critical Path accurate and detailed sent through weekly <br>

  Yes

  No

  N/A

• Finger scan in and out of each shift <br>

  Yes

  No

  N/A

4. COMPLIANCE

• No Figtree overdues <br>

  Yes

  No

  N/A

• All contractors and all actions on Figtree <br>

  Yes

  No

  N/A

• All hard copies up to date in club <br>

  Yes

  No

  N/A

• WHS Induction signed for all PT's at contract commencement, and on renewal of contract each 12 month anniversary <br>

  Yes

  No

  N/A

• All PT's with current contracts <br>

  Yes

  No

  N/A

• All OH&S policies have been signed and discussed <br>

  Yes

  No

  N/A

• Monthly equipment check completed<br>

  Yes

  No

  N/A

• Weekly treadmill stop tests completed<br>

  Yes

  No

  N/A

• Monitoring of any external equipment brought into the club and where required risk assessments completed

  Yes

  No

  N/A

5. PROGRAMS

12 Week Challenge

• Registrations vs target Achieved 100% or higher of registrations target<br>

  3

  2

  1

  0

  n/a

• 3 - 100% + 2 - 95% - 100% 1 - 90% - 95% 0 - Under 90%

• Completion rates <br>

  3

  2

  1

  0

  n/a

• 3 - 90% -100% 2 - 70% - 90% 1 - 50% - 70% 0 - Under 50%

• Marketing <br>All marketing in appropriate areas and presented to brand standards and as directed

  Yes

  No

  N/A

• Member communication <br>

  3

  2

  1

  0

  n/a

• 3 - 90% -100% 2 - 70% - 90% 1 - 50% - 70% 0 - Under 50%

• Weekly member communication

  3

  2

  1

  0

  n/a

• 3 - 90% -100% 2 - 70% - 90% 1 - 50% - 70% 0 - Under 50%

• Weekly group sessions

  Yes

  No

  N/A

• Held at a high standard with good attendance

• 12 week challenge deadlines are met e.g. FFS measurements are accurate and completed on time

  Yes

  No

  N/A

AIPT

• Student enrolments

  3

  2

  1

  0

  n/a

• 3 - 90% -100% 2 - 70% - 90% 1 - 50% - 70% 0 - Under 50%

• Payment milestones

  3

  2

  1

  0

  n/a

• 3 - all up to date 2 - most up to date 1 - only 1 payment up to date 0 - No payments received

• Marketing and staff engagement <br>

  Yes

  No

  N/A

• Marketing All marketing in appropriate areas and presented to brand standards and as directed

• All feeder clubs contributing and leads managed appropriately

• Feeder club activation <br>

  Yes

  No

  N/A

• Compliance <br>

  Yes

  No

  N/A

• All paperwork, assessments, registrations and requirements are current and up to date

Goodlife Games

• Team's entered

  3

  2

  1

  0

  n/a

• 3 - 3 or more teams entered and competed 2 - 2 teams entered and competed 1 - one team entered and competed 0 - no team entered

• Event support <br>

  3

  2

  1

  0

  n/a

• 3 - multiple team entered and participated, FD attended and participated 2 - team entered and participated, FD attended but did not participate 1 - team entered and participated, FD did not attend event 0 - no team entered, FD not attend

6. TRAINING & DEVELOPMENT:

• Records and sign off of 1 on 1 meetings <br>

  Yes

  No

  N/A

• Execution of weekly development (e-learning) <br>

  Yes

  No

  N/A

• Support of online development <br>

  Yes

  No

  N/A

• Minutes of full team meetings <br>

  Yes

  No

  N/A