Food & Beverage | BLT Sustainability/WIG Scoreboard Audit | The Ritz-Carlton, Sarasota

• Audit Name:

  Food & Beverage Division | BLT Sustainability/WIG Scoreboard Audit

• Select Department Name:

  Select Banquets MSE Jack Dusty Bayview IRD Golf Grill Beach Club Grill BC-Pool/Beach Tiki Bar

  • Banquets
  • MSE
  • Jack Dusty
  • Bayview
  • IRD
  • Golf Grill
  • Beach Club Grill
  • BC-Pool/Beach
  • Tiki Bar

• Leader on Duty:

  Select Jeff D Brandon K Zachary W Esteban G Rob M Ryan G Richard H Trent I Jeff M Mariela G Vanessa W Kori W Kate S Chris L Christian S

  • Jeff D
  • Brandon K
  • Zachary W
  • Esteban G
  • Rob M
  • Ryan G
  • Richard H
  • Trent I
  • Jeff M
  • Mariela G
  • Vanessa W
  • Kori W
  • Kate S
  • Chris L
  • Christian S

• Conducted on

  Date

• Audit Conducted by:

  Bosther Kusich - EAM-Director of Food & Beverage

WIG board Accuracy/BLT Sustainability:

• Can you tell whether or not the Team is Winning or Losing in 5 seconds?<br>(LAG/LEAD measures are present and clearly stated)

  Yes

  No

  N/A

• Comments:

• Is WIG board "LAG Measure" updated with most current Gallup results?<br>(LAG Measure is to be update after the 20th of every month)<br>

  Yes

  No

  N/A

• Comments:

• WIG Actuals Vs Goals Monthly and YTD LAG measure is clearly visibility and easy to understand?<br>WIG Monthly and YTD Tracking is up to date? (Winning or Losing Trajectory is present and visible)

  Yes

  No

  N/A

• Comments:

• Are Leads updated along with LEAD Tracking sheets completed appropriately?<br>(LEAD tracking sheets shows percentage of LEAD completion)<br>(LEAD daily and weekly averages are present)<br>(LEAD performance Charts are posted)

  Yes

  No

  N/A

• Comments:

Employee BLT Engagement

• Employee Name: (person explaining the Department WIG Process below)

• Can Employee explain and articulate Lead Measures?

  Yes

  No

  N/A

• Comments:

• WIG (Wildly Important Goals) Score Boards are reviewed weekly? Every Wednesday?<br>(Ask the department employee if the WIG huddle is conducted weekly including review of the board)

  Yes

  No

  N/A

• Comments:

• Leaders at this property demonstrates a commitment to achieving the property's Wildly Important Goals<br>(Ask the employee if their managers/supervisors lead the weekly huddle and share results regularly)

  Yes

  No

  N/A

• Comments:

• Submit Department WIG Board Picture

  Media

• Leader Signature:

  Sign