Title Page
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Food Award Audit
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Client / Site
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Conducted on
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Prepared by
Marketing
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Is there signage outside advertising The Bakewell food offer?
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Signage isn't damaged.
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Menu boards are displaying current products and correct pricing. All menu boards are functioning.
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Is allergen information displayed?
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No hand made signage in Bakewell.
Bakery
Bakery
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Good variety of products are available, appropriate to time of day.
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Neatly arranged and clean bakery display. Baskets clean, fresh paper used, crumbs wiped off.
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Bakery is baked as per recipe, size and quality is up to standard.
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Display well maintained, not mixed with other offers.
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Current signage displayed.
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Bags, napkins, serving tongs, jam/butter is available.
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Bakery is available at the Bakewell till area.
Pre-packed sandwich fridge
Pre-packed sandwich fridge
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Good variety of sandwiches, wraps and salads available.
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Display well stocked.
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Meal deal signage, SEL's and shelf talkers are in place.
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Fridge is used as food offer, other products are not placed in the fridge.
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Is sandwich fridge clean?
Coffee offer
Self-service coffee machine
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Coffee/tea price list is displayed beside each coffee machine.
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Coffee cart is clean. Coffee bin emptied, milk fridge checked and clean, area wiped and refilled.
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Top, inside and under all coffee machines is clean.
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All hopers are clean.
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All frothers are clean.
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Hopper is filled with beans according to business level.
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Condiments are available and well stocked.
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Condiment unit is clean.
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Cups and lids are available and not stacked too high.
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Bakery products are displayed appropriate to time of day.
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Only coffee/food related signage is displayed on coffee cart.
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Coffee machine is is fully cleaned minimum once a day. Ensure all chemicals/cleaning supplies are available. Staff responsible for this task have appropriate training.
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Is there barista offer on site?
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Coffee/tea pricing is available.
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Barista counter is clean.
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Appropriate crockery and cutlery is available.
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Take away cups, lids and condiments are available.
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Flavoured syrups are available and well displayed.
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Hopper is filled with beans according to business levels.
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Barista machine and grinder is fully cleaned minimum once a day. Ensure all chemicals/cleaning supplies are available. Staff responsible for this task have appropriate training
Hot counter
Hot counter
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Is there a hot counter available?
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Good variety of products are available according to time of day.
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Display well stocked.
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Is product quality up to standards? Products are looking appetising, not discoloured, dried out, undercooked or over cooked.
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Current marketing offer is displayed?
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All products are cooked according to instructions, core temperature of 75C is reached.
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'Cook little and often ' principal is used, cookouts are recorded throughout the day.
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Products in the hot holding unit are kept above 63C. Temperature checks are recorded throughout the day.
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Products are not held for more then 2 hours in the hot holding unit.
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Is hot counter clean?
Cold counter
Cold counter
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Is there cold counter available?
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Good selection of products available.
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Meats and cheese looks fresh, not discoloured or dried out.
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Vegetables are crisp and firm, not discoloured, limp or have a bad odour.
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Tuna mayo, egg mayo or similar mixed salads are looking fresh, not discoloured, separated or dried out.
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All products are kept between 0C to 5C.
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Cold counter temperatures are checked regularly and recorded.
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All opened and prepped products are recorded and labelled.
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All products are within required shelf life.
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Is cold counter clean?
Heat to eat
Heat to eat
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Is there a heat to eat display?
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Good selection of products available.
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Products look appetising, finished to a good standard.
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Products on display are cooked and cooled according to instructions.
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Dates of all products are within required shelf life.
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All cooled savoury products are labelled according to use by date cart. Cooking, cooling and traceability records available.
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All products are kept between 0C to 5C.
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Is heat to eat fridge clean?
Food safety
Food safety
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All staff have completed HACCP training course. Certificates are available on site.
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Staff do not eat, drink or chew gum behind the counter.
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Dry goods storage well maintained. All products are kept on shelves.
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All chillers are well maintained. Raw meat separated from ready to eat products. All products are kept on shelves.
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All freezers are well maintained. All products are kept on shelves.
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First In First Out followed (FIFO).
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No externally sourced products/ingredients used?
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Walls, tiles, floors and shelves are clean in storage area, kitchen and front counter.
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Daily, weekly and monthly cleaning checklists are completed
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Are staff washing their hands regularly? Soap and blue roll available.
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Are staff changing gloves regularly?
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Are staff wearing full The Bakewell uniform? The Bakewell chef jacket/shirt, apron, name badge, hairnet and hat. Black, closed toe shoes and black trousers are worn?
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Staff are not wearing heavy make up, nail polish or false nails.
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No jewellery worn, except plain wedding band or sleeper earrings.
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No personal belongings are kept in food preparation area.
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Only food safe chemicals are used in Bakewell.
Customer service
Customer service
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All customers are greeted when having their order taken. Yes? Next! or You ok? are not greetings.
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All customers acknowledged while queuing.
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Customer service is warm and friendly. Staff smiles and uses appropriate eye contact with customer.
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At least one upselling question is asked from the customer during every transaction.
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Did staff member asked for Applegreen rewards card?
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Is appropriate question asked at the till when hot beverage is purchased?
Store actions
Store actions
Signature of manager/person in charge. All items on this audit have been discussed.
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Add signature
