Information
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Proprietor
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Business name & address
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Proprietor email:
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Council Food Registration No.
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Conducted on
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Prepared by
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Location
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Personnel
GENERAL PREMISES PHOTOS
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1 RECEIVAL
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1.1 - Protection from Contamination
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5(1) of 3.2.2 A food business must take all practicable measures to ensure it only accepts food that is protected from the likelihood of contamination. KEY POINTS · Food only delivered when someone is at the business to assess and accept the items (wherever possible) · Food deliveries checked randomly for signs of contamination. · Packaging of food sound and undamaged. · All foods protected from animals, dust, etc. · Food protected from cross-contamination, ie: raw and ready to eat foods stored separately · Food stored in containers suitable for food contact. SNC EVIDENCE
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- Damaged food product packaging observed.
- Food product being accepted without proper checks.
- Raw and ready to eat foods delivered without adequate separation.
- Food delivered in non-food grade containers.
- Exposed foods delivered unprotected from pests, air-borne contaminants etc.
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1.2 - Identification/traceability of food
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5(2) of 3.2.2
A food business must provide, to the reasonable satisfaction of an authorised officer upon request, the following information relating to food on the food premises:
(a) the name and business address in Australia of the vendor, manufacturer or packer or, in the case of food imported into Australia, the name and business address in Australia of the importer; and
(b) the prescribed name or, if there is no prescribed name, an appropriate designation of the food.
KEY POINTS
All packaged foods are labelled, or if unlabelled the source and content of the food is able to be identified
SNC
EVIDENCE
Approved suppliers list – RECORD
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- Packaged food received with non-compliant labelling.
- Importers label not affixed to imported packaged food.
- No English language evident on packaged food product label.
- Name and/or business address in Australia of the vendor, manufacturer or packer missing.
- Source and content of packaged food not able to be identified.
2 STORAGE
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2.1 - Protection from contamination
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6(1)(a) of 3.2.2 A food business must, when storing food, store the food in such a way that it is protected from the likelihood of contamination. KEY POINTS · Food stored to protect from cross-contamination, ie: raw foods stored separately or kept away from ready to eat foods. · Food covered to protect it from contamination. · Food stored in food grade containers. · Food stored off the floor. · Unlabelled food date marked to assist with stock rotation. SNC Ready to eat food contaminated by raw food. EVIDENCE
- No soap provided
- No paper towel provided
- Hand wash basin not accessible
- No warm water supply evident at the HWB
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- Raw foods being stored above ready to eat foods in fridge/coolroom.
- No designated storage areas observed in coolroom for different food types (eg raw and ready to eat foods).
- Food products being stored on floor areas in coolroom.
- Exposed foods being stored in non-food grade containers.
- No visible system of stock control observed in the fridge/coolroom for prepared food product.
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2.2 - Appropriate environmental conditions
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6(1)(b) of 3.2.2 A food business must, when storing food, store the food in such a way that the environmental conditions under which it is stored will not adversely affect the safety and suitability of the food. KEY POINTS Food protected from heat, moisture, humidity SNC EVIDENCE
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- Food being stored where it is or may be exposed to heat.
- Food being stored which is being exposed to moisture and/or humidity.
3 PROCESSING
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3.1 - Safe and suitable food
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7(1)(a) of 3.2.2 A food business must take all practicable measures to process only safe and suitable food; KEY POINTS · Food checked prior and during processing for signs of contamination and deterioration. · Ingredients sourced from reputable suppliers. · Stock rotated adequately so foods with expired “use-by‟ dates are not used. SNC EVIDENCE
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- Food handlers not adequately checking foods for signs of contamination/deterioration during preparation.
- Ingredients used in food preparation not sourced from reputable supplier(s).
- Product past it’s use-by date being used in food preparation.
- Product past it’s best-before date being used in food preparation.
- Inadequate stock rotation/control evident for foods used in food preparation.
- No visible system of stock control observed in the fridge/coolroom/dry store for prepared food product.
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3.2 - Protection from contamination
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7(1)(b)(i) of 3.2.2 A food business must when processing food take all necessary steps to prevent the likelihood of food being contaminated. KEY POINTS Microbiological • Gloves/tongs used (all reasonable measures to minimise handling food/ surfaces) • Separate boards, knives, preparation areas. · Food contac surfaces washed and sanitised between use • Unclean or unsanitised utensils or food contact surfaces that have contaminated RTE food (SNC*) Chemical · • Chemicals stored away from food · Appropriate sanitising procedure. Physical • Food protected from dirt, dust, foreign objects & pests SNC Unclean or unsanitised utensils or food contact surfaces that have contaminated RTE food. EVIDENCE Colour coded chopping boards, utensils etc provided Gloves, tongs etc provided Chemical sanitiser provided. Designated chemical storage area
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- Ready to eat foods being handled without use of tongs, gloves, etc.
- No colour coded chopping boards utensils etc in use.
- No colour coded chopping boards utensils etc in use to minimise the risk of cross-contamination from raw foods to ready to eat foods.
- Incorrect use of colour coded chopping boards observed.
- Incorrect use of colour coded chopping boards observed (red = raw meat, brown = cooked meats, green = vegetables, blue = seafood, yellow = dairy etc).
- Cutting boards, utensils and/or work surfaces not being washed and sanitised between use.
- Chemicals observed in food processing areas.
- Incorrect sanitising procedure observed.
- Chemicals observed stored in food container.
4. DISPLAY
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4.1 - Protection from contamination
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8(1) of 3.2.2 A food business must, when displaying food, take all practicable measures to protect the food from the likelihood of contamination. 8(2) of 3.2.2 A food business must, when displaying unpackaged ready-to-eat food for self service: (a) ensure the display of the food is effectively supervised so that any food that is contaminated by a customer or is likely to have been so contaminated is removed from display without delay; (b) provide separate serving utensils for each food or other dispensing methods that minimise the likelihood of the food being contaminated; (c) provide protective barriers that minimise the likelihood of contamination by customers. Subclause (2) does not apply to food in tamper resistant equipment or containers. 8(4) of 3.2.2 A food business must not display for sale on any counter or bar, any ready-to-eat food that is not intended for self-service unless it is enclosed, contained or wrapped so that the food is protected from likely contamination. KEY POINTS · Packaging of foods on display intact · Display of unpackaged ready-to-eat food for self service; o effectively supervised o provided with separate utensils for each food o provided with protective barriers · Ready-to-eat food on display that is not intended for self-service enclosed, contained or wrapped (eg: cakes, slices, biscuits on a counter) · Sneeze guards provided · Protected from dirt, dust, foreign objects, pests · Self Serve area supervised/utensils provided · No uncovered food on counters · Adequate separation of raw and ready to eat food (SNC*) · Appropriate and clean number of serving scoops SNC Adequate separation of raw and ready to eat food. EVIDENCE
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- Uncovered ready-to-eat food observed on counter.
- Insect pests observed in the food display unit.
- Food on display on not adequately protected from dirt, dust, foreign objects, pests etc
- Inadequate separation of raw and ready to eat food on display observed
- Food observed on display in damaged packaging.
- Inadequate supervision of self service display observed.
- Self service food display not provided with protective barriers/sneeze guards.
- Self service food display not provided with separate utensils for each food.
- Insufficient number of clean serving scoops observed provided at the display
5. PACKAGING
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5.1 - Appropriate materials and process
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9 of 3.2.2 A food business must, when packaging food: (a) only use packaging material that is fit for its intended use; (b) only use material that is not likely to cause food contamination; and (c) ensure that there is no likelihood that the food may become contaminated during the packaging process. KEY POINTS · Packaging material appropriate for food contact use · Packaging material clean and free from foreign matter § Packaging materials stored appropriately and free from contamination § Only food grade containers/ packaging materials used – clean & in good condition · Packaging equipment maintained so as not to potentially contaminate the food (eg: free from grease, dust, metal). SNC EVIDENCE
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- Packaging material observed not appropriate for food contact use.
- Foreign matter observed on packaging material.
- Non food grade containers/packaging materials being used.
- Food containers/packaging materials dirty and/or in poor condition
- Packaging materials not being stored appropriately and free from contamination.
- Packaging equipment has signs of grease, dust, metal etc that could contaminate food.
6. TRANSPORT & DISTRIBUTION
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6.1 - Protection from contamination
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10(a) of 3.2.2 A food business must, when transporting food protect all food from the likelihood of contamination KEY POINTS · Care taken to ensure packaging does not become damaged eg: through poor handling, exposure to rain, etc · Care taken to ensure packaging does not become contaminated eg: through exposure to chemicals. · Food transported so as to protect it from cross-contamination, ie: ready to eat foods protected from raw foods · Food covered & in appropriate containers · Food Transport Vehicle clean · No chemicals or animals in vehicle. SNC EVIDENCE
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- Poor handling of transported foods observed that could result in damaged packaging etc
- Transported foods observed at risk from exposure to chemicals etc.
- Inadequate separation of ready to eat foods from raw foods observed during.
- Transported food not covered or in appropriate containers.
- Food Transport Vehicle not adequately cleaned.
- Chemicals observed in food transport vehicle.
- Animals observed in food transport vehicle.
7. RECALLS/FOOD DISPOSAL
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7.1 - Food for disposal not sold/recall process
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11 of 3.2.2 A food business must ensure that food for disposal is held and kept separate until it is: (a) destroyed or otherwise used or disposed of so that it cannot be used for human consumption; (b) returned to its supplier; (c) further processed in a way that ensures its safety and suitability; or (d) ascertained to be safe and suitable. Food for disposal’ means food that is subject to recall; has been returned; is not safe or suitable; or is reasonably suspected of not being safe or suitable. A food business must clearly identify any food that is held and kept separate in accordance with subclause (1) as returned food, recalled food, or food that is or may not be safe or suitable, as the case may be. A food business must not sell food that has been already served to a person to another person unless the food was completely wrapped when served and has remained completely wrapped. 12 of 3.2.2 A food business engaged in the wholesale supply, manufacture or importation of food must: (a) have in place a system to ensure the recall of unsafe food; (b) set out this system in a written document and make this document available to an authorised officer upon request; and (c) comply with this system when recalling unsafe food. KEY POINTS Food Disposal (All food businesses) Food for disposal separated and identified so it is not accidentally sold or used NB: food for disposal includes food subject to recall, returned food, food that is not safe or suitable (eg: contaminated by foreign matter, pathogenic bacteria or perished). Food Recall (Wholesale suppliers/manufacturers/importers only) System in place to ensure the recall of unsafe food Written documentation available upon request System complied with when recalling unsafe food SNC EVIDENCE Documented recall system in place (Wholesale, manufacturer, importer)
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- Food for disposal not stored separately and identified as such.
- No food recall system observed in place to ensure the recall of unsafe food.
- No written food recall system observed as required for food wholesale suppliers/manufacturers/importers.
- Business not complying with it’s food recall system.
8. HEALTH HYGIENE & KNOWLEDGE
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8.1 - Health of food handlers - responsibilities
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14 of 3.2.2 A food handler who has a symptom that indicates the handler may be suffering from a food-borne disease, or knows he or she is suffering from a food-borne disease, or is a carrier of a food-borne disease, must, if at work: (a) report that he or she is or may be suffering from the disease, or knows that he or she is carrying the disease, to his or her supervisor, as the case may be; (b) not engage in any handling of food where there is a reasonable likelihood of food contamination as a result of the disease; and (c) if continuing to engage in other work on the food premises — take all practicable measures to prevent food from being contaminated as a result of the disease. A food handler who suffers from a condition must, if at work: (a) if there is a reasonable likelihood of food contamination as a result of suffering the condition — report that he or she is suffering from the condition to his or her supervisor; and (b) if continuing to engage in the handling of food or other work — take all practicable measures to prevent food being contaminated as a result of the condition. A food handler must notify his or her supervisor if the food handler knows or suspects that he or she may have contaminated food whilst handling food. KEY POINTS · Food handler suffering/carrying food poisoning disease (eg: vomiting and/or diarrhoea) must: o report this to their supervisor o not engage in any handling of food until at least 48 hours after symptoms have ceased · Food handlers engaged in other work on the food premises (eg: admin, cleaning etc), must take all practicable measures to prevent food from being contaminated. · Food handlers suffering from infected skin sores, discharges from the ear, nose or eye etc must: o report this to their supervisor? o take all practicable measures to prevent food being contaminated as a result of the condition eg: completely cover infected skin lesions with bandages or dressings. · Food handlers must notify the supervisor if they know or suspect that they may have contaminated food eg: bandaid fallen into food, glass broken near food, etc. SNC Food handler working if known carrier or still contagious. EVIDENCE Illness Register Record
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- Food handler observed handling food whilst showing signs of possible food poisoning symptoms.
- Staff not aware of requirements to notify supervisor and abstain from handling food whilst suffering from or being carrier of food poisoning illness etc.
- Food handlers returning to work after illness prematurely (48 hours after symptoms stop)
- Food handler handling food while carrier or still contagious.
- Food handler(s) observed with infected skin sores, colds/flu or eye infections
- Food handler(s) not aware of their responsibilities regarding reporting possible contaminated food.
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8.2 - Hygiene of food handlers - responsibilities
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13 of 3.2.2 A food handler must take all reasonable measures not to handle food or surfaces likely to come into contact with food in a way that is likely to compromise the safety and suitability of food. 15 of 3.2.2 A food handler must, when engaging in any food handling operation: (a) take all practicable measures to ensure his or her body, anything from his or her body, and anything he or she is wearing does not contaminate food or surfaces likely to come into contact with food; (b) take all practicable measures to prevent unnecessary contact with ready to-eat food; (c) ensure outer clothing is of a level of cleanliness that is appropriate for the handling of food that is being conducted; (d) only use on exposed parts of his or her body bandages and dressings that are completely covered with a waterproofed covering; (e) not eat over unprotected food or surfaces likely to come into contact with food; (f) not sneeze, blow or cough over unprotected food or surfaces likely to come into contact with food; (g) not spit, smoke or use tobacco or similar preparations in areas in which food is handled; and (h) not urinate or defecate except in a toilet. A food handler must wash his or her hands in accordance with subclause (4): (a) whenever his or her hands are likely to be a source of contamination of food; (b) immediately before working with ready-to-eat food after handling raw food; and (c) immediately after using the toilet. A food handler must, when engaging in a food handling operation that involves unprotected food or surfaces likely to come into contact with food, wash his or her hands in accordance with subclause (4): (a) before commencing or re-commencing handling food; (b) immediately after smoking, coughing, sneezing, using a handkerchief or disposable tissue, eating, drinking or using tobacco or similar substances; and (c) after touching his or her hair, scalp or a body opening. A food handler must, whenever washing his or her hands: (a) use the hand washing facilities provided; (b) thoroughly clean his or her hands using soap or other effective means, and warm running water; and (c) thoroughly dry his or her hands on a single use towel or in another way that is not likely to transfer pathogenic micro-organisms to the hands. A food handler who handles food at temporary food premises does not have to clean his or her hands with warm running water, or comply with paragraph (4)(c), if the appropriate enforcement agency has provided the food business operating from the temporary food premises with approval in writing for this purpose. KEY POINTS Clothing/appearance · Food handlers clean appearance, appropriate clothing for handling of food being conducted eg: aprons, suitable footwear. · Long hair tied back long hair or wear appropriate hair covering? eg: hats or hair nets · Fingernails clean and short and false nails and fingernail polish avoided · Wearing of jewellery avoided or minimised (plain wedding bands may be acceptable depending upon workplace policy) Hygiene · Bandages and dressings on the hand covered with a waterproof covering, eg: glove · Food handlers ensure they do not eat over unprotected food or food surfaces · Food handlers ensure they do not sneeze, blow or cough over unprotected food or food surfaces · Food handlers ensure they do not spit, smoke or use tobacco or similar substances in food handling areas · No exposed cuts/wounds/bandaids used (not flesh coloured) and covered by glove. (SNC*) Food Handling · All practicable measures taken to prevent unnecessary contact with ready-to-eat food (eg: using tongs, gloves, paper barrier). · Appropriate use and frequent change of gloves Hand washing · Food handlers wash their hands: o before commencing or recommencing handling food o whenever they are likely to be a source of contamination of food, eg: after handling garbage or performing cleaning duties o before handling ready to eat food and after handling raw food o after using the toilet o after smoking, coughing, sneezing, using a handkerchief/tissue, eating, drinking or using tobacco or similar substances o after touching their hair, scalp or a body opening · Frequent & adequate hand washing. · Food handlers use hand washing facilities provided ie: use only the designated hand washing facilities, warm water, soap and single use towels. · No hand washing while handling ‘ready to eat food’ (SNC*) SNC No exposed cuts/wounds/bandaids used (not flesh coloured) and covered by glove. No hand washing while handling ‘ready to eat food’ EVIDENCE
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- Food handler(s) observed unclean in appearance and wearing clothing appropriate for the handling of food being conducted.
- Food handler(s) observed without appropriate hair covering eg: hats, hair nets, long hair tied back etc
- Food handler(s) observed with bandages on the hand without a waterproof covering, eg: glove
- Food handler(s) observed with poor hand hygiene (fingernails should be clean and short, false nails and fingernail polish avoided etc)
- Food handler(s) observed wearing jewellery which should be avoided or minimised
- Food handler(s) observed wearing flesh coloured bandaids.
- Food handler(s) observed making unnecessary contact with ready-to-eat food (tongs, gloves, paper barrier etc recommended).
- Poor food hygiene practices observed whilst working over unprotected food or food surfaces (eg eating, sneezing, blowing, coughing, spitting, smoking etc
- Infrequent changing of gloves observed during the inspection.
- Food handler observed not washing their hands before commencing or recommencing handling food?
- Food handler observed handling garbage then not washing their hands.
- Food handler observed performing cleaning duties then not washing their hands.
- Food handler observed handling raw food then not washing their hands before handling ready to eat food
- Food handler observed returning from the toilet and not washing their hands.
- Food handler observed handling money then not washing their hands.
- Food handler observed coughing, sneezing, using a hankerchief/tissue etc. then not washing their hands.
- Food handler observed smoking, eating, drinking or using tobacco or similar substances.not washing their hands
- Food handler observed touching their hair, scalp or a body opening then not washing their hands.
- Food handler not using designated hand washing facilities to wash their hands.
- Poor hand washing technique observed.
- Infrequent hand washing observed during the inspection.
- No hand washing observed while handling ‘ready to eat food’.
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8.3 - Food business - responsibilities
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16 of 3.2.2 A food business must ensure the following persons do not engage in the handling of food for the food business where there is a reasonable likelihood of food contamination: (a) a person known to be suffering from a food-borne disease, or who is a carrier of a food-borne disease; and (b) a person known or reasonably suspected to have a symptom that may indicate he or she is suffering from a food-borne disease. 18 of 3.2.2 A food business must ensure that a person who is known or reasonably suspected to be suffering from a condition and who continues to engage in the handling of food for the food business takes all practicable measures to prevent food contamination. A food business may permit a person excluded from handling food in accordance with paragraph (1)(a) to resume handling food only after receiving advice from a medical practitioner that the person no longer is suffering from, or is a carrier of, a food-borne disease. A food business must inform all food handlers working for the food business of their health and hygiene obligations under Subdivision 1 of this Division. A food business must ensure that any information provided by a food handler in accordance with Subdivision 1 of this Division is not disclosed to any person without the consent of the food handler, except the proprietor or an authorised officer, and that the information is not used for any purpose other than addressing the risk of food contamination. A food business must take all practicable measures to ensure all people on the food premises of the food business: (a) do not contaminate food; (b) do not have unnecessary contact with ready-to-eat food; and (c) do not spit, smoke, or use tobacco or similar preparations in areas where there is unprotected food or surfaces likely to come into contact with food. KEY POINTS Food Handlers Management must – Be aware of food handler responsibilities ensure food handlers are aware of and meet their health and hygiene responsibilities and - ensure food handlers do not engage in handling of food if - o known to be suffering from food poisoning, or o known to be a carrier of a food poisoning disease, or o have a symptom that may indicate they may be suffering from food poisoning (eg: vomiting and/or diarrhoea) only permit food handler diagnosed as suffering/carrying food poisoning disease to resume handling food only after receiving clearance from a medical practitioner. ensure food handlers suffering from infected skin sores or discharges from the ear, nose or eye etc take all practicable measures to prevent food being contaminated as a result of the condition. eg: completely cover infected skin lesions with bandages or dressings, use medication to dry up discharges. Be aware of exclusion table in FSP* Hygiene of all persons Management must ensures that – · all people on the food premises (incl. food handlers, tradespeople, visitors, etc) do not contaminate food. eg: ensure people do not sneeze, blow cough or eat over food, provide protective clothing and hair covering, ensure people wash their hands before entering food processing areas. · people do not spit, smoke or use tobacco in food handling areas eg: signage SNC EVIDENCE
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- Food handlers suffering/carrier food poisoning illness etc allowed to engage in handling of food.
- Food handlers suffering/carrier food poisoning illness allowed to return to work prematurely or without medical clearance.
- Food handlers with infected skin sores, discharges from the ear, nose or eye etc allowed to handle food without proper precautions.
- People on the food premises (incl. food handlers, tradespeople, visitors, etc) do not contaminate food.
- • Management not taking all practical measures to ensure people do not smoke in food handling areas. • Proprietor not aware of food handler responsibilities. • Proprietor not aware of exclusion table in FSP*
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8.4 - Adequate hand washing facilities
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17 of 3.2.2 A food business must, for each food premises: (a) maintain easily accessible hand washing facilities; (b) maintain, at or near each hand washing facility, a supply of: (i) warm running water; and (ii) soap; or (iii) other items that may be used to thoroughly clean hands; (c) ensure hand washing facilities are only used for the washing of hands, arms and face; and (d) provide, at or near each hand washing facility: (i) single use towels or other means of effectively drying hands that are not likely to transfer pathogenic micro-organisms to the hands; and (ii) a container for used towels, if needed. 14 of 3.2.3 Food premises must have hand washing facilities that are located where they can be easily accessed by food handlers: (a) within areas where food handlers work if their hands are likely to be a source of contamination of food; and (b) if there are toilets on the food premises — immediately adjacent to the toilets or toilet cubicles. Subject to the following subclauses, hand washing facilities must be: (a) permanent fixtures; (b) connected to, or otherwise provided with, a supply of warm running potable water; (c) of a size that allows easy and effective hand washing; and (d) clearly designated for the sole purpose of washing hands, arms and face. Only food premises that are used principally as a private dwelling or are temporary food premises may be specified in an approval for the purposes of this subsection. KEY POINTS · Hand washing facilities specifically designated as being for hand washing purposes only · Hand washing facilities easily accessible at all times · Hand washing facilities supplied with warm running water, soap and single use towels · Container supplied near the hand washing facility for used towels · Hand washing facilities adequate in size SNC · HWB in good working order / easily accessible · Liquid soap supplied · Number of basins adequate · Warm water provided through single outlet EVIDENCE
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- No soap supplied at the hand wash basin.
- No single use towels supplied at the hand wash basin
- No soap or single use towels supplied at the hand wash basin.
- No warm running water evident at the hand washing facility.
- No waste container supplied near the hand washing facility for used towels.
- Hand washing facilities obstructed and not easily accessible.
- Items being stored in the hand wash basin.
- Hand washing facilities being used for other purposes.
- Hand was basin not sufficient in size.
- Hand wash basin faulty and not in good working order.
- Number of hand wash basins provided not adequate.
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8.5 - Food handling - skills & knowledge
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3 of 3.2.2 A food business must ensure that persons undertaking or supervising food handling operations have: (a) skills in food safety and food hygiene matters; and (b) knowledge of food safety and food hygiene matters, commensurate with their work activities. Subclause (1) does not apply to a food business in relation to persons undertaking food handling operations for fundraising events, that is, events: (a) that raise funds solely for community or charitable causes and not for personal financial gain; and (b) at which only food is sold that is not potentially hazardous or which is to be consumed immediately after thorough cooking. KEY POINTS · Food handlers/supervisors understand the principles of food safety and hygiene. eg: correct storage temperatures for PHF, cross-contamination, difference b/t detergents and sanitisers etc. · Food handlers/supervisors able to perform tasks necessary to ensure the safety of the food. eg: equipment set at the right temperature, food cooked thoroughly, etc. · Evidence of ongoing education of food handlers and supervisors in food safety and hygiene. eg: in-house training, distribution of relevant docs, attendance at food safety courses, watching of relevant videos, etc. · Food Safety Supervisor training qualifications · Food handlers/FSS have good understanding of cross contamination, temp. control, use of sanitisers etc SNC EVIDENCE FSS Qualification Question food handlers and FSS* – cross contamination, temp. control, use of sanitisers etc
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- Food handlers/supervisors lack understanding of food safety and hygiene.
- Food handlers/supervisors lack the ability to perform tasks necessary to ensure the safety of the food.
- No evidence of ongoing education of food handlers and their supervisors in food safety and hygiene.
- Food Safety Supervisor qualifications do not meet competency standards.
- Food Safety Supervisor qualifications have not been submitted to council.
- Nominated Food Safety Supervisor no longer employed at business.
- Food handling staff unable to answer basic food hygiene questions.
- Language difficulties make it difficult to assess food handler’s hygiene knowledge.
9. PREMISES & HYGIENE
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9.1 - Cleanliness of premises, fittings, equipment <br>
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19 of 3.2.2 A food business must maintain food premises to a standard of cleanliness where there is no accumulation of: (a) garbage, except in garbage containers; (b) recycled matter, except in containers; (c) food waste; (d) dirt; (e) grease; or (f) other visible matter. A food business must maintain all fixtures, fittings and equipment, having regard to its use, and those parts of vehicles that are used to transport food, to a standard of cleanliness where there is no accumulation of: (a) food waste; (b) dirt; (c) grease; or (d) other visible matter. KEY POINTS · Premises maintained so there is no accumulation of garbage, recycled matter, food waste, dirt, grease or other visible matter · Fixtures, fittings and equipment maintained so there is no accumulation of food waste, dirt, grease or other visible matter · Adequate space between and under fittings and appliances for cleaning · Appliances on castors where possible to assist in cleaning · Appropriate cleaning chemicals used for different surfaces · Chemicals clearly labelled and used in accordance with the manufacturers instructions SNC Cleanliness of premises, fittings, equipment - Discretion of EHO EVIDENCE Cleaning schedule in use (RECORD)
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- Cleanliness issues observed at the premises.
- Premises not being maintained in a clean and hygienic state.
- Fixtures, fittings and equipment not being maintained in a clean and hygienic state.
- Build up of grease/grime evident in hard to reach areas beneath cooking equipment.
- In adequate space evident between and under fittings and appliances to facilitate cleaning.
- Appliances not designed to assist cleaning eg on castors etc.
- Range of cleaning chemicals provided does not appear sufficient to clean various surfaces, materials etc
- Chemicals not clearly labelled.
- Chemicals not being used in accordance with the manufacturer’s instructions.
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9.2 - Cleaning/sanitising of food contact surfaces
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20 of 3.2.2 A food business must ensure the following equipment is in a clean and sanitary condition in the circumstances set out below: (a) eating and drinking utensils — immediately before each use; and (b) the food contact surfaces of equipment — whenever food that will come into contact with the surface is likely to be contaminated. A ‘clean and sanitary condition’ means, in relation to a surface or utensil, the condition of a surface or utensil where it: (a) is clean; and (b) has had applied to it heat or chemicals, heat and chemicals, or other processes, so that the number of micro-organisms on the surface or utensil has been reduced to a level that: (i) does not compromise the safety of the food with which it may come into contact; and (ii) does not permit the transmission of infectious disease. KEY POINTS · Eating and drinking utensils cleaned, sanitised and protected from contamination between uses · Food contact surfaces of equipment cleaned and sanitised between being used for raw food and ready to eat food eg: chopping boards, slicers, display units. · Cleaning cloths sanitised SNC Food contact services sanitised between being used for raw and ready to eat food No Sanitiser EVIDENCE Cleaning Schedule
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- No chemical sanitiser observed.
- Sanitiser in use not suitable (diluted bleach or other approved sanitiser recommended)
- Sanitising agents not being replenished regularily (every 24 hours).
- Insufficient steps being used in cleaning process.
- Food contact surfaces not being cleaned prior to sanitising step.
- Food contact surfaces of equipment not being adequately cleaned and sanitised between usages for raw and ready to eat foods.
- Eating and drinking utensils not being adequately cleaned & sanitised.
- Eating and drinking utensils not adequately protected from contamination between uses.
- Dishwasher final rinse/wash cycle temperature not sufficient to sanitise items (80 deg C).
- Reusable cleaning cloths not being sanitised as part of cleaning process.
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9.3 - Suitability and maintenance of premises, fittings and equipment
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3 of 3.2.3 The design and construction of food premises must: (a) be appropriate for the activities for which the premises are used; (b) provide adequate space for the activities to be conducted on the food premises and for the fixtures, fittings and equipment used for those activities; (c) permit the food premises to be effectively cleaned and, if necessary, sanitised; and (d) to the extent that is practicable: (i) exclude dirt, dust, fumes, smoke and other contaminants; (ii) not permit the entry of pests; and (iii) not provide harbourage for pests. 10 of 3.2.3 Floors must be designed and constructed in a way that is appropriate for the activities conducted on the food premises and: (a) be able to be effectively cleaned; (b) be unable to absorb grease, food particles or water; (c) be laid so that there is no ponding of water; and (d) to the extent that is practicable, be unable to provide harbourage for pests. The following floors do not have to comply with subclause (2): (a) floors of temporary food premises, including ground surfaces, that are unlikely to pose any risk of contamination of food handled at the food premises; and (b) floors of food premises that are unlikely to pose any risk of contamination of food handled at the food premises provided the food business has obtained the approval in writing of the appropriate enforcement agency for their use. 11 of 3.2.3 Walls and ceilings must be designed and constructed in a way that is appropriate for the activities conducted on the food premises. Walls and ceilings must be provided where they are necessary to protect food from contamination. Walls and ceilings provided in accordance with subclause (2) must be: (a) sealed to prevent the entry of dirt, dust and pests; (b) unable to absorb grease, food particles or water; and (c) able to be easily and effectively cleaned. Walls and ceilings must: (a) be able to be effectively cleaned; and (b) to the extent that is practicable, be unable to provide harbourage for pests. Fixtures, fittings and equipment must be: (a) adequate for the production of safe and suitable food; and (b) fit for their intended use. 12 of 3.2.3 Fixtures and fittings must be designed, constructed, located and installed, and equipment must be designed, constructed, located and, if necessary, installed, so that: (a) there is no likelihood that they will cause food contamination; (b) they are able to be easily and effectively cleaned; (c) adjacent floors, walls, ceilings and other surfaces are able to be easily and effectively cleaned; and (d) to the extent that is practicable, they do not provide harbourage for pests. The food contact surfaces of fixtures, fittings and equipment must be: (a) able to be easily and effectively cleaned and, if necessary, sanitised if there is a likelihood that they will cause food contamination; (b) unable to absorb grease, food particles and water if there is a likelihood that they will cause food contamination; and (c) made of material that will not contaminate food. Eating and drinking utensils must be able to be easily and effectively cleaned and sanitised. 21 of 3.2.2 A food business must maintain food premises, fixtures, fittings, equipment, and those parts of vehicles that are used to transport food, in a good state of repair and working order having regard to their use. A food business must not use any chipped, broken or cracked eating or drinking utensils for handling food. KEY POINTS · Premises, fittings and equipment suitable and in good repair. · Floors, walls and ceiling constructed of materials which are smooth, impervious and easy to clean · Floors, walls & ceilings maintained in good condition eg: no flaking paint, broken glass, holes in walls, cracked tiling, etc. · Fixtures, fittings and equipment made of materials that enable easy and effective cleaning and that will not contaminate food · Fixtures, fittings and equipment easily accessible so they can be effectively cleaned and if necessary sanitised · Adequate facilities such as refrigerators, food preparation equipment, sinks, benches etc to cope with demand · Adequate facilities, sinks, benches, refrigeration etc… · Fixtures and fittings (eg: benches, sinks, cupboards, pipes) in good condition · Flow of product ensures cross contamination is minimised (delivery – storage – preparation etc) · Chipped, broken or cracked eating or drinking utensils discarded so they cannot be used for handling food SNC Food premises in state of disrepair that is likely to contaminate food. EVIDENCE Maintenance Schedule
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- Floors, walls & ceilings not being maintained in good condition.
- Floors not smooth, impervious and easy to clean.
- Walls not smooth, impervious and easy to clean.
- Ceilings not smooth, impervious and easy to clean.
- Fixtures and fittings not being maintained in good condition.
- Fixtures, fittings and equipment not made of suitable materials to facilitate cleaning and safe food preparation.
- Fixtures, fittings and equipment not easily accessible to facilitate cleaning.
- Facilities provided appear inadequate to cope with demand eg refrigerators, food preparation equipment, sinks, benches etc
- Inadequate facilities provided - sinks, benches, refrigeration etc…
- Flow of product not designed to minimise cross contamination.
- Chipped, broken or cracked eating or drinking utensils observed.
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9.5 - Use of 'single use' items
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23 of 3.2.2 A food business must: (a) in relation to all single use items, take all practicable measures to ensure they do not come into contact with food or the mouth of a person if they are: (i) contaminated; or (ii) reasonably suspected of being contaminated; and (b) in relation to single use items that are intended to come into contact with food or the mouth of a person: (i) take all practicable measures to protect them from the likelihood of contamination until use; and (ii) not reuse such items. KEY POINTS · Utensils (including eating and drinking utensils) equipment and packaging effectively protected from contamination eg: dirt, chemicals, food waste, insects & rodents. · Single use items such as straws, cutlery and food containers etc immediately discarded so that they cannot be reused SNC EVIDENCE
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- Single-use items not being adequately stored to protect them from possible contamination.
- Single-use items unclean/contaminated.
- Single-use items observed being re-used
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9.6 - Control of animals and pests
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24 of 3.2.2 A food business must: (a) subject to paragraph (b), not permit live animals in areas in which food is handled, other than seafood or other fish or shellfish; (b) permit an assistance animal only in dining and drinking areas and other areas used by customers; (c) take all practicable measures to prevent pests entering the food premises; and (d) take all practicable measures to eradicate and prevent the harbourage of pests on the food premises and those parts of vehicles that are used to transport food. Assistance animal’ means an animal referred to in section 9 of the Disability Discrimination Act 1992 of the Commonwealth. KEY POINTS · Doors, windows and other areas adequately sealed against entry of pests · Adequate measures taken to eradicate and prevent the harbourage of pests on the food premises eg: professional pest controller or using sprays, baits or traps. · Animals restricted from food preparation and storage areas · No pest harbourage in external areas or outbuildings SNC Evidence of pest infestation EVIDENCE Pest Control Program (DOC/RECORD) Pest Control Report Bait stations
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- Rodent activity observed in food premises.
- Cockroach activity observed in food premises.
- Flies observed in food premises.
- Insect pests observed in food premises.
- Pest harbourage observed in external areas/outbuildings.
- No self closer evident on rear screen door.
- No measures in place to prevent insect pests from entering front entrance to premises eg self closing doors, air curtains etc.
- Doors, windows and other areas not adequately sealed against entry of pests
- Measures taken to eradicate and prevent the harbourage of pests on the food premises not adequate.
- No evidence of pest control measures being implemented eg: professional pest controller, sprays, baits, traps etc.
- Animals not restricted from entering food preparation and storage areas.
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9.7 - Water supply adequate and potable
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4 of 3.2.3 Food premises must have an adequate supply of water if water is to be used at the food premises for any of the activities conducted on the food premises. A food business must use potable water for all activities that use water that are conducted on the food premises. If a food business demonstrates that the use of non-potable water for a purpose will not adversely affect the safety of the food handled by the food business, the food business may use non-potable water for that purpose. KEY POINTS · Food premises have an adequate supply of potable water ie: acceptable for drinking. · Water pressure and/or volume adequate to carry out food operations and cleaning and sanitising · Food business demonstrate that the use of non-potable water will not adversely affect the safety of the food handled, where used for a specific purpose SNC No hot water EVIDENCE
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- No hot water supply evident at sink.
- No hot water supply evident at hand wash basin.
- Hot water service not in operation.
- Food premises does not have an adequate supply of potable water.
- Water pressure/volume not adequate to carry out food operations and cleaning and sanitising.
- Food business unable to demonstrate that the use of non-potable water will not adversely affect the safety of food handled.
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9.8 - Disposal of sewage and waste water
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5 of 3.2.3 Food premises must have a sewage and waste water disposal system that: (a) will effectively dispose of all sewage and waste water; and (b) is constructed and located so that there is no likelihood of the sewage and waste water polluting the water supply or contaminating food. KEY POINTS · Dirty cleaning water disposed of via gully trap, cleaners sink – not sink or hand basin · Grease trap installed and regularly cleaned SNC EVIDENCE Grease trap pump out receipts
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- Dirty cleaning water being disposed of via sink or hand basin
- Dirty cleaning water being disposed of into stormwater drainage system.
- Blockage evident in sewer pipes resulting in discharge.
- Grease trap not being regularly cleaned/pumped out.
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9.9 - Storage of refuse and recyclable matter
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6 of 3.2.3 Food premises must have facilities for the storage of garbage and recyclable matter that: (a) adequately contain the volume and type of garbage and recyclable matter on the food premises; (b) enclose the garbage or recyclable matter, if this is necessary to keep pests and animals away from it; and (c) are designed and constructed so that they may be easily and effectively cleaned. KEY POINTS · Facilities for the storage of garbage and recyclable matter (including waste cooking oil) adequate for the volume produced · Refuse bin located in a suitable location · Refuse stored in sealed containers within the bin · Bins designed to keep pests and animals away from the refuse · Refuse removed at sufficiently frequent intervals · Facilities designed and constructed so they can be easily cleaned · Facilities available for cleaning bins · Bins and storage area clean SNC EVIDENCE
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- Garbage and recyclable facilities provided not adequate.
- Refuse bin located in unsuitable location.
- Garbage and recyclable facilities not designed and constructed to be easily cleaned.
- Bins not designed to keep pests and animals out.
- Refuse not being removed at sufficiently frequent intervals.
- Garbage overflowing at the time of the inspection.
- • Refuse not being stored in sealed bags within the bin. • No facilities available for cleaning bins • Bins and storage area unclean
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9.10 - Adequate ventilation and lighting
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7 of 3.2.3 Food premises must have sufficient natural or mechanical ventilation to effectively remove fumes, smoke, steam and vapours from the food premises. 8 of 3.2.3 Food premises must have a lighting system that provides sufficient natural or artificial light for the activities conducted on the food premises. KEY POINTS · Food premises have sufficient natural or suitable mechanical ventilation to effectively remove fumes, smoke, steam and vapours from the food premises · M.E.S*. over all cooking appliances · M.E.S*. clean and working · M.E.S* flues and ductwork clean - internal/external · Sufficient natural or artificial light provided for the activities conducted on the food premises eg: able to see whether areas and equipment are clean, inspect food, etc · Shatterproof fluorescent tubes or covers installed to ensure that lighting is not a potential source of contamination ie: broken glass does not contaminate food SNC EVIDENCE MES service record/receipt
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- Mechanical or natural ventilation not sufficient to effectively remove fumes, smoke, steam and vapours from the food premises.
- No mechanical exhaust system observed over cooking appliances.
- Mechanical exhaust system does not sufficiently overhang cooking appliances.
- Mechanical exhaust system appears unclean and in need of servicing.
- Grease arresting filters appear overdue for cleaning.
- No evidence provided as to when flues and ductwork were last cleaned.
- Insufficient natural or artificial light provided for the activities conducted on the food premises.
- Insufficient natural or artificial light provided in food storage areas.
- Insufficient artificial light provided in coolroom.
- No shatterproof fluorescent tubes or covers observed on lighting fixtures.
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9.11 - Storage of personal effects/chemicals
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15 of 3.2.3 Food premises must have adequate storage facilities for the storage of items that are likely to be the source of contamination of food, including chemicals, clothing and personal belongings. Storage facilities must be located where there is no likelihood of stored items contaminating food or food contact surfaces. KEY POINTS · Cleaning equipment, chemicals and other hazardous materials properly stored in an area separate (e.g. room or cupboard) to food preparation and storage · Designated storage area provided for storing clothing and personal items, which is separate from food preparation and storage areas · Adequate storage provided for dirty linen (eg: tea towels, aprons, etc) · Separate facilities provided for storage of employees personal affects · Separate facilities provided for storage of cleaning chemicals and equipment SNC EVIDENCE
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- Cleaning equipment, chemicals etc observed stored in food preparation/storage areas.
- No separate facilities provided for storage of cleaning chemicals and equipment
- No designated storage area provided for storing clothing and personal items (separate from food preparation/storage areas).
- No separate facilities provided for storage of employees personal affects
- No adequate storage provided for dirty linen.
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9.12 - Adequate toilet facilities
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16 of 3.2.3 A food business must ensure that adequate toilets are available for the use of food handlers working for the food business. KEY POINTS · Adequate toilets available for the use of food handlers · Toilets opening into food preparation areas constructed in accordance with Part F4 of the Building Code of Australia? · Toilets provided are clean · Hand basin with warm water, soap and paper towels provided SNC EVIDENCE
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- No soap supplied at the hand wash basin.
- No single use towels supplied at the hand wash basin.
- No soap or single use towels supplied at the hand wash basin.
- No warm running water evident at the hand washing facility.
- No waste container supplied near the hand washing facility for used towels.
- Hand washing facilities obstructed and not easily accessible.
- Items being stored in the hand wash basin.
- Hand washing facilities being used for other purposes.
- Hand wash basin faulty and not in good working order.
- Hand was basin not sufficient in size.
- Number of hand wash basins provided not adequate.
- Toilets for the use of food handlers not adequate.
- Toilets opening into food preparation areas not compliant with Building Code of Australia.
- Toilets unclean
10. CLASS 3 FOOD SAFETY GUIDE
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Class 3 Minimum Records in use
- Sheet A: Fixed & Mobile Food Premises
- Sheet B: Temporary Food Premises
- Sheet C: Community Group Activities 1 to 2 days
- Sheet D: Community Group Activities > 2 Days
- Other
- Not known
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1. Supplies
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2. Weekly Cold Storage
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3. Weekly Hot Storage
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4a. Deliveries Temperature Control
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4b. Deliveries Process Control
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1. Supplies
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2. Cold Storage
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3. Hot Storage
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4a. Deliveries Temperature Control
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1. Supplies
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2. Cooking
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3. Overnight Cold Storage
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1. Supplies
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2. Cold Storage
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3. Hot Storage
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4. Potentially Hazardous Food Deliveries - Temperature Checks
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Details:
TOBACCO SALES
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Does business sell cigarettes, tobacco etc?
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Is business compliant with tobacco retail laws?
ITEMS REQUIRING ATTENTION
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Item
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- 1. RECEIVAL
- 1.1 - Protection from Contamination
- Ensure all goods are adequately covered or in appropriate packaging when delivered.
- 1.2 - Identification/Traceability of Food
- Ensure all goods received are correctly labelled in accordance with the requirements of the Food Standards Code.
- 1.3 - Temperature Control of PHF
- Ensure all potentially hazardous foods are received within temperature control. All cold foods must be received at 5°C or below, all frozen foods at -15°C or below and all hot foods at 60°C or above. During the inspection the following non-compliance was observed -
- 2. STORAGE
- 2.1 - Protection from Contamination
- Ensure all raw and ready to eat foods are stored separately to prevent possible cross contamination.
- Raw foods in refrigerated storage must always be stored beneath cooked or ready to eat foods to prevent possible contamination.
- Provide food grade containers with tight fitting lids for the storage of all open packages of food.
- Cover all containers of food not for immediate use.
- Recommend designating specific shelves (eg labelling of shelves) in fridge/coolroom for storing different food types (eg raw below ready to eat foods etc) to minimise risk of cross contamination and aid in stock rotation.
- Recommended implementation of visible system of stock control in the fridge/coolroom for prepared food product to assist stock rotation eg day dots, date marking etc.
- Ensure all foods are stored in accordance with manufacturer’s instructions.
- 2.2 - Temperature Control of PHF
- Ensure all cold foods are stored at 5°C or below. During the inspection, the following non-compliance was observed -
- Ensure all frozen foods are stored at -15°C or below. During the inspection, the following non-compliance was observed -
- Ensure all foods in hot storage are stored at 60°C or above. During the inspection, the following non-compliance was observed -
- Ensure all ready to eat potentially hazardous foods are stored under temperature control unless you can demonstrate the 2/4 hour rule is being applied. The use of the 2/4 hour rule must be verified in your Food Safety Program records. Potentially hazardous foods must be disposed of after 4 hours stored at room temperature.
- 3. PROCESSING
- 3.1 - Safe and Suitable Food
- Dispose of all foods past its use by date. During the inspection, the following non-compliance was observed -
- Dispose of all deteriorated or damaged foods. During the inspection, the following non-compliance was observed –
- Provide visible system of stock control for prepared foods in coolroom/freezer/dry store etc to assist stock rotation. eg day dots, date marking etc.
- 3.2 - Protection from Contamination
- Provide separate/colour-coded chopping boards/knives/preparation area] for the preparation of raw and cooked/ready to eat foods.
- Thoroughly clean and sanitise all food contact surfaces in accordance with your Food Safety Program.
- Do not store chemicals above or in close proximity to food storage or food processing areas.
- Provide a label to the sanitising bottle clearly identifying it as ‘Sanitiser’.
- Do not store chemicals in used food containers. During the inspection, the following non-compliance was observed -
- Provide a separate area away from food storage and food processing areas for the storage of all tools and other items not used for the preparation of food. During the inspection, the following non-compliance was observed -
- Provide a separate area away from food storage and food processing areas for the storage of personal items. During the inspection, the following non-compliance was observed -
- 3.3 - Adequate Cooking/Processing
- Ensure all cooked foods reach an internal temperature of at least 75°C. This process should be verified in your Food Safety Program Records.
- Ensure alternative process methods observed achieve the microbiological safe food eg pickling, fermenting, drying, salting, smoking etc
- 3.4 - PHF out of Temperature Control for Minimum Time
- Do not thaw potentially hazardous foods overnight at room temperature. Thawing of foods must be undertaken in accordance to your Food Safety Program. Potentially hazardous foods should either be thawed in a refrigerator or rapidly using a microwave.
- Ensure all ready to eat potentially hazardous foods are stored under temperature control. If ready to eat potentially hazardous foods cannot be maintained under temperature control, they must be discarded after 4 hours. This process must be demonstrated in your Food Safety Program record, ‘Time Log’. During the inspection, the following non-compliance was observed -
- 3.5 - Cooling of PHF
- Divide large quantities of food into shallow containers for quicker cooling times.
- Ensure cooked potentially hazardous foods are cooled from 60°C to 21°C within two hours and from 21°C to 5°C within a further four hours.
- 3.6 - Reheating of PHF
- Ensure all previously cooked foods are rapidly reheated to 75°C.
- Do not use the bain-marie to heat or reheat foods. Previously cooked foods must be rapidly reheated using either the oven or microwave.
- Do not reheat foods that have previously been reheated. Food must only be reheated once and any leftovers discarded.
- 4. DISPLAY
- 4.1 - Protection from Contamination
- Ensure all food on display is covered to protect the food from the likelihood of contamination. During the inspection, the following non-compliance was observed -
- Ensure the self service display is supervised by staff at all times.
- Ensure separate utensils are used for each food at the self serve display to minimise the likelihood of contamination of food.
- Provide protective barriers to the self service display to minimise the likelihood of contamination by customers.
- 4.2 - Temperature Control of PHF
- Ensure all cold foods are stored at 5°C or below. During the inspection, the following contravention was observed -
- Ensure all frozen foods are stored at -15°C or below. During the inspection, the following contravention was observed -
- Ensure all foods in hot storage are stored at 60°C or above. During the inspection, the following contravention was observed -
- Ensure all ready to eat potentially hazardous foods are stored under temperature control unless you can demonstrate the 2/4 hour rule is being applied. The use of the 2/4 hour rule must be verified in your Food Safety Program records. Potentially hazardous foods must be disposed of after 4 hours stored at room temperature. During the inspection, the following non-compliance was observed -
- 5. PACKAGING
- 5.1 - Appropriate Materials and Process
- All packaging materials must be stored in manner that prevents possible contamination. During the inspection, the following non-compliance was observed -
- Replace non-food-grade packaging/containers with food grade containers/materials. During the inspection, the following non-compliance was observed -
- 6. TRANSPORTATION AND DISTRIBUTION
- 6.1 - Protection from Contamination
- Ensure all goods are adequately sealed during transportation to prevent possible contamination.
- Thoroughly clean rear storage component of food transport vehicle to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- 6.2 Temperature Control of PHF
- Ensure all potentially hazardous foods are transported under temperature control. Cold foods must be maintained at 5°C or below, frozen foods at -15°C or below and hot foods at 60°C or above.
- 7. RECALLS/FOOD DISPOSAL
- 7.1 - Food for Disposal not Sold/Recall Process in place
- Provide a separate area, away from all food for sale, for the storage of recalled foods. This area must clearly identify the food as ‘recalled foods’.
- Provide a separate area, away from all food for sale, for the storage of all out of date foods. This area must clearly identify the food as ‘returned foods’ or foods that may not be safe or suitable.
- Do not sell food that has already been served to a person to another person. If food has been returned by a customer, it must be disposed of.
- Provide a documented food recall system.
- 8. HEALTH, HYGIENE & KNOWLEDGE
- 8.1 - Health of Food Handlers - Responsibilities
- Food handlers suffering from food poisoning must not engage in the handling of food and not return to work until at least 48 hours after their symptoms have ceased.
- 8.2 - Hygiene of Food Handlers - Responsibilities
- Thoroughly clean aprons worn by food handlers to remove accumulation of food waste.
- Ensure food handlers wear an appropriate hair covering or have their hair tied back when engaging in food handling activities.
- Ensure all food handlers wash his or her hands: · Whenever his or her hands are likely to be a source of contamination of food; · Immediately before working with ready-to-eat food after handling raw food; · Immediately after using the toilet.
- 8.3 - Food Business - Responsibilities
- Inform all food handlers of their health and hygiene obligations under the Food Standards Code.
- Ensure people do not spit, smoke or use tobacco or similar preparations in areas where there is unprotected food or surfaces likely to come into contact with food. During the inspection, the following non-compliance was observed -
- 8.4 - Adequate Hand Washing Facilities
- Provide/restock liquid soap and disposable paper towel to the hand wash basin.
- Provide/restock liquid soap to the hand gwash basin.
- Provide/restock disposable paper towel to the hand wash basin.
- Provide a disposable paper towel dispenser at the hand wash basin.
- Install a hand wash basin in the food preparation area. The hand wash basin must be supplied with hot and cold water delivered through a single outlet.
- Do not store items or equipment in the hand wash basin. The hand wash basin must be accessible for use by all staff at all times and used for the sole purpose of washing hands. During the inspection, the following item(s) was observed in the hand basin -
- 8.5 - Food Handling - Skills & Knowledge
- Ensure the nominated Food Safety Supervisor completes a Food Safety Supervisor’s course with an accredited training provider.
- Provide a copy of the Food Safety Supervisor’s qualifications. Council records show the following person as the current Food Safety Supervisor for the business -
- 9. PREMISES & HYGIENE
- 9.1 - Cleanliness of Premises, Fittings & Equipment
- Thoroughly clean all fixtures, fittings and equipment to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean floors beneath cooking equipment to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean floors throughout entire premises to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean the exhaust hood and filters above cooking equipment to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean the cooking equipment to remove accumulation of food waste/dirt/grime/grease/oil/dust etc.
- Thoroughly clean walls where required in food premises to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean ceiling where required in food premises to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean food storage containers to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean shelving to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean seals on doors of under bench refrigerator to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean light fittings/diffusers in kitchen to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- Thoroughly clean all food processing equipment to remove accumulation of food waste/dirt/grime/ grease/oil/dust etc.
- 9.2 - Cleaning/Sanitising of Food Contact Surfaces
- Provide an adequate sanitiser for use on all food contact surfaces. No sanitiser available during inspection.
- Ensure the bleach based sanitiser is remade every 24 hours as the chemical breaks down and becomes inactive after this time.
- Ensure the appropriate bleach and water ratios are used when making up your sanitiser. Correct dilutions are 1.25ml (1 teaspoon) of bleach to 1 litre of water for household bleaches or 0.5ml of bleach to 1 litre of water for commercial bleaches.
- Ensure the six cleaning steps are employed for food contact surfaces & equipment ie 1. Pre-clean, 2. Wash, 3. Rinse, 4. Sanitise, 5. Final rinse, 6, Dry (air dry).
- 9.3 - Suitability and Maintenance of Premises, Fittings and Equipment
- Replace cracked/damaged floor tiles in food areas. The floor must be able to be effectively cleaned, unable to absorb grease, food particles or water and laid so that there is no ponding of water.
- Discard all damaged food storage containers throughout premises.
- Defrost freezer.
- Replace mouldy sealant where evident at wash up sinks/hand wash basin etc.
- Replace damaged wall tiles in kitchen/wash-up area.
- Replace defective door seals on coolroom/fridge/under bench refrigeration unit.
- Discard all chipped/damaged crockery and utensils.
- Thoroughly clean walls and ceiling in food areas where required and repaint in a gloss or semi gloss paint of a light colour.
- Remove all unwanted/unused items stored at rear of premises.
- Discard defective utensils as highlighted during the inspection.
- Replace missing light covers/diffusers in food areas where required.
- Cut grass in rear yard.
- Provide a self closing device to rear fly wire screen door.
- 9.4 - Temperature measuring device
- Provide a probe thermometer accurate to +/- 1°C. The thermometer must be accessible on site at all times. Unable to locate thermometer during inspection.
- Thoroughly clean and sanitise thermometer prior to probing food.
- Replace defective probe thermometer.
- 9.5 - Use of ‘Single Use' Items
- Ensure single use items such as straws, cutlery and food containers are discarded after use.
- 9.6 - Control of Animals & Pests
- Eradicate rodent infestation. Rodents observed in food premises. It is recommended you contact a licensed pest control company to assist you in this matter.
- Eradicate cockroach infestation. Cockroaches observed in food premises. It is recommended you contact a licensed pest control company to assist you in this matter.
- Eradicate ant infestation. Ants observed in food premises. It is recommended you contact a licensed pest control company to assist you in this matter.
- Do not allow animals to enter areas in which food is handled. An assistance animal may enter dining and drinking areas and other areas used by customers.
- Provide fly strips to the external doorway to assist in the prevention of insects entering the food premises.
- 9.7 - Water Supply Adequate & Potable
- Provide adequate water pressure to the wash up sink. The water pressure was too low during the inspection.
- Provide adequate hot water to the wash up sink. The water temperature at this sink was too low during the inspection for adequate cleaning.
- 9.8 - Disposal of Sewage & Wastewater
- Provide a cleaners sink, away from all food storage and food preparation areas, for the disposal of waste water such as mop water.
- Contact your local water authority to determine whether a food & oil interceptor (grease trap) is required. If a grease trap is required, it must not be located in food preparation or food storage areas.
- Please note: Advice should be sought from the local water authority as to the recommended pump out schedule for the food & oil interceptor (grease trap).
- Please note: It was unclear when the premises food & oil interceptor (grease trap) was last pumped out. Advice should be sought from the local water authority as to the recommended pump out schedule.
- 9.9 - Disposal of Refuse & Recyclable Matter
- Provide additional bins for the disposal of waste generated from the food business. See photo attached of rubbish stored on ground outside of the bin.
- Ensure all lids on outdoor bins are closed when not in use to minimise odour and the attraction of pests and animals.
- Thoroughly clean bins at rear of premises to remove accumulation of food waste/dirt/grime.
- Provide lids to bins at rear of premises where missing.
- 9.10 - Adequate Ventilation & Lighting
- Thoroughly clean the exhaust hood and filters above cooking equipment to remove accumulation of food waste/dirt/grime/grease/oil/dust etc.
- Provide adequate ventilation above the cooking equipment in the [insert area] to remove all fumes, smoke, steam and vapours from the food premises.
- It was noted that the mechanical exhaust system was professionally cleaned over 6 months ago. Advice should be sought from a professional cleaning contractor as to the next recommended cleaning service for the flue, duct work and fan.
- It was noted that the mechanical exhaust system was professionally cleaned over 12 months ago. Advice should be sought from a professional cleaning contractor as to the next recommended cleaning service for the flue, duct work and fan.
- Please note: It is unclear when the premises mechanical exhaust system was last professionally cleaned. Advice should be sought from a professional cleaning contractor as to the next recommended cleaning service for the flue, duct work and fan.
- Provide additional lighting to food preparation area.
- Provide additional lighting to dry storage area.
- Provide additional lighting to coolroom.
- Provide shatterproof diffusers to ceiling lights in food areas where required.
- Replace missing light diffuser covers/diffusers in food areas where required.
- Thoroughly clean ceiling light covers to remove accumulation of dust/insects/dirt/grime.
- 9.11 - Storage of Personal Effects/Chemicals
- Do not store chemicals above or in close proximity to food storage or food processing areas.
- Do not store chemicals in used food containers. During the inspection, chemicals were observed stored in the following food container -
- Provide a separate area away from food storage and food processing areas for the storage of all tools and other items not used for the preparation of food. The following non-compliance was observed -
- Provide a separate area away from food storage and food processing areas for the storage of personal items. The following non-compliance was observed –
- 9.12 - Adequate Toilet Facilities
- Provide/restock liquid soap to the toilet hand wash basin/s.
- Provide/restock disposable paper towel to the toilet hand wash basin/s.
- Provide/restock liquid soap and disposable paper towel to the toilet hand wash basin/s.
- Thoroughly clean floors in staff toilets to remove accumulation of dirt/waste/grime.
- Thoroughly clean staff toilets to remove accumulation of dirt/waste/grime.
- The hand wash basin in the staff toilet must provide hot and cold water through a single outlet.
- Provide a hand wash basin to the staff toilet. The hand wash basin must provide hot and cold water through a single outlet.
- 11. CATEGORIES/ITEMS RESULTING IN A MINUS SCORE
- 11.2 - Justified Complaints
OVERALL ASSESSMENT RESULT
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Overall Food Safety Assessment result:
FOLLOW-UP INSPECTION
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Is a follow-up inspection required?
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Follow-up Inspection due on:
ADDITIONAL COMMENTS
SIGN OFF
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On site representative
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Auditor's signature
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Public Health Unit ph: 9518 3539
