Title Page
-
Conducted on
-
Prepared by
-
Employee
-
When approaching and/or entering the spa, there is a strong sense of arrival in terms of design and/or notable elements
-
All public areas have an extremely fresh, comfortable atmosphere at all times during the spa visit
-
There is always a strong sense of calm throughout all public areas of the spa
-
The public spaces at the spa are generously spacious and thoughtfully laid out; it is possible to find space away from others
-
When appropriate to the destination, co-ed relaxation lounges are available
-
Separate men's and women's relaxation lounges are available
-
Staff within the public areas comport themselves professionally, with discretion and complete respect for the guest's space and privacy
-
Staff within the public areas are exceptionally polite when speaking with the guest
-
Staff does not decline any request without offering appropriate alternatives
-
The locker rooms and grooming areas are extremely clean and in excellent condition. Untidy conditions are regularly tended to
-
Hot water, strong pressure and no vacillating water temperatures are present in showers
- Yes
- No
- N/A
-
A variety of wet facilities is available, including at least one heat therapy option
-
All wet facilities are exceptional in terms of design, quality or technology
-
Showers are extremely clean and hygienic in appearance and in excellent condition
-
Wet facilities are extremely clean and hygienic, in excellent condition and in working order
-
Amenities are always plentifully stocked and conveniently arranged in showers and dressing areas
-
Shower amenities are exceptionally luxurious in quality and presentation
-
Liquid soap, shampoo, conditioner, body lotion, deodorant, swabs, powerful hairdryers and hair products are available. Shower caps are also available in women's dressing areas
-
High quality disposable razors and shaving cream, sanitized hairbrushes and combs for a variety of hair types, face moisturizer, contact lens solution and cases and an electric curling and flat iron can be readily provided without delay
-
Plentiful and appropriately sized towels are neatly arranged in convenient locations
-
Robes and sandals/slippers are provided and neatly arranged
-
Spa attire is appropriately sized
-
Towels and robes are extremely soft and plush and sandals/slippers are comfortable
-
All linens and spa attire are completely clean and in excellent condition
-
Linens and sandals/slippers are disposed of discreetly
-
Lockers are immaculate and in excellent condition
-
Lockers are conveniently sized and equipped with at least one high quality multi-functioning hanger
-
Water is readily available, without need for guest request, in all public areas of the spa
-
At least one snack offering is available in the spa
-
A variety of exceptional refreshments is offered, including healthy, nutritionally focused options
-
Food and beverages are well-stocked and distinctively presented in exceptionally high quality serviceware
-
Calming activities or reading materials are provided in public spaces and spa suites
-
The relaxation area is exceptionally well-appointed and promotes a strong sense of comfort
-
The relaxation/waiting and reception areas are clean and in excellent condition
-
The spa is free of excessive cleanliness and condition issues
-
The use of sound, light, scent and other sensory elements combine to create a distinctive sense of place and promote general wellbeing
-
The architectural and interior design style of the spa is notable in quality, interest or execution. There are no signs of remodeling done in cycles
-
If available, the exterior design style of the spa is notable and complements the location and interior design of the spa
-
All staff encountered are wearing professional, clean and well-fitted uniforms
-
The staff uniforms are exceptional in design and style, but always of visibly good quality
-
There is a strong sense of health safety and security throughout the spa
Acknowledgement
-
Add signature