Fresh NOW Launch Visit

• Client / Site

• Sub Shop #

• Prepared by

• Conducted on

  Date

Guest Entrance

• Posted Business Hours match hours in App?

  Yes

  No

  N/A

• "Flavor Up, San Diego" window cling prominently posted? <br>(Enter N/A if not yet received)

  Yes

  No

  N/A

Staff / Service / Knowledge

• Team members wearing the new black "Escape the Daily Grind" t-shirts?

  Yes

  No

  N/A

• Team shows a sense of urgency to help guests?

  Yes

  No

  N/A

• Team appears happy to help guests--smiling and engaging beyond robotic prompts?

  Yes

  No

  N/A

• Team talks with guests about the new look and makes recommendations / samples?

  Yes

  No

  N/A

• Team members know the San Diego Flavor Builds? (Quiz on 1 or 2)

  Yes

  No

  N/A

Personalized Service

• Team members ask name for the order and write it on deli paper (preferably bottom corner) with a grease pencil?

  Yes

  No

  N/A

• Team members use name for the order when asking questions during the sandwich making process?

  Yes

  No

  N/A

• Team members write name for the order on new My Way labels (or on sub wrap if depleting supply of Choice Mark labels)?

  Yes

  No

  N/A

Menu Boards

• Black-framed menu lenses installed?

  Yes

  No

  N/A

• Fresh NOW black menu panels displayed and in proper sequence?

  Yes

  No

  N/A

• "Grab Some San Diego Flavor" menu translite displayed in position #2? <br>(Enter N/A if not yet received)

  Yes

  No

  N/A

• Extras menu footer displayed correctly? <br>(Under "Keep It Classic" translite in 8-panel and 9-panel shops, not displayed in 10-panel shops)

  Yes

  No

  N/A

Other POP

• "Make It Zesty" sandwich unit cling displayed at point of order?

  Yes

  No

  N/A

• Bread sandwich unit cling has been removed?

  Yes

  No

  N/A

• "Make It Bold" counter card displayed at Signature Station?

  Yes

  No

  N/A

• Has the Subway Card merchandiser been replaced with the POS shroud? <br>(Enter N/A if shop uses front counter cup inserts in front of the POS)

  Yes

  No

  N/A

Sandwich Unit Display

• Only stainless steel food pans in use on sandwich unit?

  Yes

  No

  N/A

• New wood grain color cutting boards in use?

  Yes

  No

  N/A

• Bacon, Tuna, Cold Cut Combo hidden behind "Make It Zesty" cling on sandwich unit?

  Yes

  No

  N/A

• Products with scoops are in the channel nearest Sandwich Artists?

  Yes

  No

  N/A

• Stainless steel scoops in use on the sandwich unit--no plastic?

  Yes

  No

  N/A

• Turkey, ham, and roast beef are individually folded?

  Yes

  No

  N/A

• Cheese slices are individually separated for display with papers removed?

  Yes

  No

  N/A

• Tomatoes are shingled?

  Yes

  No

  N/A

Signature Station

• Signature Station board is in place on the sandwich unit next to POS?

  Yes

  No

  N/A

• Olives, banana peppers, and jalapenos are in round inserts?

  Yes

  No

  N/A

• Avocados and cucumbers for sampling stored in square inserts?

  Yes

  No

  N/A

• Black bottle caps and labels are on sauce bottles?

  Yes

  No

  N/A

• During peak period, mustard seeds, herb garlic oil, sub spice, and provencal herbs are displayed on the board?

  Yes

  No

  N/A

• Storage Rail in place near wrap station?

  Yes

  No

  N/A

• Bi-color pepper, sea salt, oil & vinegar, parmesan cheese and oregano are held in Storage Rail?

  Yes

  No

  N/A

• Sani Station is in place and in use for used knives?

  Yes

  No

  N/A

Beverages

• 2-bubbler unit offers lemonade and a fresca or FUZE tea?<br>

  Yes

  No

  N/A

• FUZE tea offered in the urn if 2-bubbler unit hold lemonade and fresca?

  Yes

  No

  N/A

• 4-bubbler unit offer from left to right: FUZE tea, lemonade, passion fruit orange guava, watermelon cucumber?

  Yes

  No

  N/A

General Observation

• Overall, was the shop ready for this Fresh NOW launch?

  Yes

  No

  N/A

• Any other issues related to Fresh NOW to address? <br>Add notes

  Yes

  No