Information
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Store Site
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Conducted By
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Conducted on
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Owner/ Operator
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Location
Store Administration and Operation
STORE ADMINISTRATION AND OPERATION
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Team Induction- Starting cards 1-5 signed off with all amendments
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Team induction- Colored cards relevant to department signed off with training modules within 4 weeks of starting with all amendments
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Product Recall:Products are being isolated to prevent resale
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Product Recall:Check that GS1 records are on file and Manual recall records kept separately
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Are product recalls being actioned within 2 hours of being recalled
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Check Eco Lab reports have been actioned and filed
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Are all department heads / duty managers / aware of the food complaint procedures and location of the chilly bin
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Food complaint chilly bin complaint kit-stored in a prominent place and contents are in place<br><br>
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Copies of NSF Burwater Food Safety Reports filed and signed off on the action points
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Are bait stations maintained?
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Name of Pest Control Service Provider
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Practice Certificate of the Service Provider and Insurance.
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Customer food complaint forms-have all corrective actions been recorded and signed off by the store and all forms filed for reference
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Are the Customer Complaints Training Forms being signed off by management & 2IC's
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Is the New Equipment Maintenance book being filled in for the planned and actual maintenance
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Is the Store maintenance book being used and up to date
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Is the Staff sickness book filled in for any reported food borne illness and up to date
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Are staff hand books(HR and work rules) supplied by WDL available for staff to read?
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Ensure signed copies of department manager’s job descriptions are held on file<br>
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Does every staff member have an employment agreement in place? <br>
Online and Click and collect
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Does the store have online and Click and collect activated?
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Is the order being fulfilled in full? If not, are the substitutes being used suitable, and processed correctly?
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Are all bags / boxes used for the customers delivery being labelled individually with the correct customer details?
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Is the delivery vehicle clean, tidy, and the cleaning recorded in the Rear Store Cleaning Record Book?
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does the delivery vehicle have current registration?
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Please record the date
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does the delivery vehicle have a current WOF?
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Please record the date
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does the delivery vehicle have current RUC's (if diesel)?
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Are there sufficient delivery and pickup windows for the store to be able to continue with growth?
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Does the store have pickup and delivery windows available for the weekend?
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Does the store use off-site delivery record book
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Are off-site delivery pamphlets going with home deliveries??
Health and Safety
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Team Induction- site orientation carried out for emergency evacuations (signed off on Risk Training Record Sheet<br>
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Team Induction-Have Risk Training Sheets been fully completed within the first 3 (three) weeks of employment
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Fire warden training modules are completed annually
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Ensure that Fire Wardens are easily identified (eg. Arm bands or vests)
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Is the fire drill conducted 6 monthly and trial report sent to Fire Emergency NZ
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When was the last Fire Drill?
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Is Fire fighting equipment easily accessible and annually certified by registered service provider?<br>
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Are all emergency exits clear and able to be opened
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Have all H & S committee members or persons carrying out<br>self inspections completed the "Identifying Significant Risks<br>Module gel 3-2" as per the Risk Register?
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Fire evacuation procedures in place, a copy in the following<br>areas-Store room, Cafeteria, Office. (Near Fire Exits / High<br>Traffic Areas).
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Review Monthly Health and Safety reporting- Reports sent to<br>Area Manager in time
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Fire evacuation procedures in place, a copy in each Department
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Fire evacuation procedures in place, a copy in the following areas-Administration offices
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Are Health and Safety meeting minutes on display in the staff cafe?
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Ensure H & S meetings are being held every month
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Review Minutes/Action plans carried out?
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Review monthly Health and Safety reporting -Department specific checks
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Review Monthly Health and Safety reporting- Generic checks completed
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Review Monthly Health and Safety reporting- PPE checks
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Review Monthly Health and Safety reporting- Reports sent to Area Manager in time
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Review Injury/Incident Register-Have all accidents been recorded
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Check all first aid cabinets-Are they fully stocked to the level prescribed in the Operations Manual
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Check all first aid cabinets-Are blue plasters available?
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Are First Aider's names on display in the staff cafe?
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Smoking Policy in place reviewed annually (in staff room)<br>
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H&S Committee member's names are on display in the staff room?
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Fire Wardens- Names on display in staff cafe?
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Notifiable events poster up in Team Room and Departments
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Review all forklift licenses and ensure only licensed people have access
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"F" endorsements current and the certificates on file.
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Are maintenance programs in place for Refrigeration
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Are maintenance programs in place for Airconditioning
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Is the mains board:Clear for access
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Is the mains board:Checked on a regular basis by a registered electrician
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Wet areas, signs in place, caution signs being used
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Electrical tagging in place on all electrical cords - carried out by registered electrician
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Are All Lighting protectors in place along with<br>encapsulators?
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Do all Hot surfaces, have signs in place?
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Is there an active Traffic Management Plan in place and being implemented
Inwards Goods
INWARDS GOODS
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Review all forklift licenses and ensure only licensed people have access
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Check and advise on condition of safety equipment-Pallet Jacks
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Check and advise on condition of safety equipment-Stock trolleys
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Check and advise on condition of safety steps
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Check and advise on condition of safety ladders being in good condition
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Check and advise on condition of safety equipment-Cardboard crusher
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Has the forklift been serviced in the last 12 months<br>
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Registration of Forklift current<br>
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Registration valid till
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WOF current (if public have access to the area were the forklift is being operated)
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WOF current till
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Weekly Forklift check book in place
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Are high viz vests being worn by forklift drivers?
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Check and advise on condition of safety<br>equipment-Cardboard crusher
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Is the back door adequately secured when not attended?
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Are deliveries-Temperature checked (Qualitative))
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Are deliveries-Entered into Inwards goods register?
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Is inward goods area kept clean and tidy
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Cleaning Book filled in – up to date
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Is credit area maintained?
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Reserve stock storage-All goods stored off the floor as per SSS policy?
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Reserve stock storage-Pallets pulled out and cleaned under regularly
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Is the rear store free from build up of cobwebs in roof and corner areas.
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Green Rules, posters in place
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Electrical injuries, posters are in place
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Temp Requirements for Deliveries - current signage on display
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"Sharps" waste safety container in place?
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Is the delivery area free from any pot holes that need repair<br>
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Is tobacco receipting in place and transported to secure area once accepted
Legislative Compliance
LEGISLATIVE COMPLIANCE
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Is the Daily Site inspections register completed daily?
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Ensure a current Building Warrant of Fitness is on display
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Date
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Ensure MPI Registration certificate is displayed.
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Record renewal date on the MPI registration certificate
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Review all first aiders to ensure that staff on the premises are covered.
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Does store have a Liquor Department
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Ensure a Liquor Licence is on display in the front entrance window facing out.
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Review to ensure a Liqour licence holder covers all trading hours and that the licence is current
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Record renewal date
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Are MSD sheets current for: EcoLab (updated every 5 years)<br>
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Are MSD sheets current for:Pest Control ( Updated every 5 years)
Team Room
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Are First Aider's names on display in the staff cafe? Are<br>Expired Dates listed.
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H & S Committee member's names are on display in the staff<br>room?
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Are Health and Safety meeting minutes on display in the<br>staff cafe?
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Smoking Policy (Vapes Inc) in place reviewed annually (in<br>staff room)
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Fire Wardens- Names on display in staff cafe?
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Notifiable events poster up in Staff Room
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Is Sprain or Strain poster in café?
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Is Incident reporting poster in café?
Retail Environment
RETAIL ENVIRONMENT
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Condition of floors, clean with a good gloss?
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Condition of ceiling lighting -are all lights working?
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Check all motor vents on all freestanding Refrigeration units- are they free from build up of dust?
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Is the condition of interior paint acceptable to WDL standards
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Entrance way -is it clear from any obstructions?
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Aisle and Category Indicators clean and in good condition?
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Is the décor clean and in good condition?
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Condition of floor coverings free from damage or breaks?
Butchery
BUTCHERY
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Is there a butchery in store?
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Check use of and condition of safety equipment-Mincer, Tenderiser, Bandsaw, Wrapper & Slicer
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Machine safety procedure posters in place.-Mincer, Tenderiser, Bandsaw, Wrapper & Slicer
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Condition of mesh gloves.-Are they being used
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Review the temperature logs for all cases and ensure all days completed.
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Review all storage facilities for perishable products-Is the door kept closed?
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Review all storage facilities for perishable products-Condition of storage shelving.
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Condition of cutting boards.Check underneath as well
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Cleaning programme-Completed Daily and signed off
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Condition of drains, are they clean?
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Review SSS Record Books (if applicable)-Seafood-Cleaning
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Review SSS Record Books (if applicable)-Seafood Temperature
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Review SSS Record Books (if applicable)-Seafood-Shelf Life
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Review SSS Record Books (if applicable)-Seafood- Defrost book
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Review SSS Record Books (if applicable)-Defrost Log
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Review SSS Record Books (if applicable)-Product Chilling/ Freezer Log
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Review SSS Record Books (if applicable)-Raw meat vac packing shelf life book
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Adherence to cutting and traying standards.
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Are clear recyclable trays being used as per WDL Policy
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Insectocutor/Ultra Violet in place
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Staff-Uniforms neat and tidy and correct as per uniform manual
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Disposable hats available in department.
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Ensure craft knives are not being used and no potential for foreign body contamination.<br>
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Has the department manager done the F&B Training course?<br>
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Are soap and sanitizer units full and clean underneath?<br>
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Is there a copy of the “Food Complaint Protocols and Policies” flow chart in the department.<br>
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Is packaging stored to protect from contamination?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Is the retail/ rear freezer free from any fresh meat that has been frozen<br>
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Using clean plastic bags and bin liners for rubbish<br>
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Check Eco Lab procedures:-Only correct cleaning materials being used, note any exceptions.<br>
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Check Eco Lab procedures:-MSDS Safety posters in place.<br>
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Are the retail department walls clean and in good repair<br>
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Samples of all tare weight trays are on display
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Check at random 12 samples for retail cabinet for correct tare weights.
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Is the scale certification current?
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Scales due for re-certification on
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Wastage and mark down sheets are completed on a weekly basis
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Do all Hot surfaces, have signs in place?
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Is the new SSS CAF form on display
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Does the store have a buy-in meat department?
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Check use of and condition of safety equipment-Wrapper
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Review the temperature logs for all cases and ensure all days completed.
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Review all storage facilities for perishable products-Is the door kept closed?
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Review all storage facilities for perishable products-Condition of storage shelving.
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Review all storage facilities for perishable products-Store off ground as per SSS policy.
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Is stock displayed within load limits in cabinet?
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Cleaning programme-Completed Daily and signed off
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Retail Environment-Clean/Tidy
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Review SSS Record Books (if applicable)-Seafood Temperature
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Review SSS Record Books (if applicable)-Seafood- Defrost book
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Review SSS Record Books (if applicable)-Raw meat vac packing shelf life book
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Adherence to the WDL date coding policy.
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Adherence to cutting and traying standards.
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Insectocutor/Ultra Violet in place
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Staff-all wearing clean name badges and correct as per uniform manual<br>
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Are only approved suppliers used, view the list?<br>
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Is Department manager aware of WDL operations manual and policy?<br>
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Is ticketing to a high standard and as per WDL policy?<br>
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Is the retail/ rear freezer free from any fresh meat that has been frozen<br>
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Are the retail department walls clean and in good repair<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed
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Is the retail case and freezer clean and in good condition visually?
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Check at random 12 samples for retail cabinet for correct tare weights.
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Wastage and mark down sheets are completed on a weekly basis
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Check paperwork for inwards goods temperature checked etc.
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Do all Hot surfaces, have signs in place?
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Is the new SSS CAF form on display
Produce
PRODUCE
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Check use and condition of all equipment-Knives
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Check use and condition of all equipment-Wrapper
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Check use and condition of all equipment-Mesh Glove
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Review the temperature logs for all cases and ensure all days completed.<br>
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Review all storage facilities for perishable products-How is the product stored<br><br>
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Review all storage facilities for perishable products-Condition of storage shelving<br><br>
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Review all storage facilities for perishable products-Store off ground as per SSS policy.<br><br>
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Condition of cutting boards-Acceptable to WDL standards?<br>
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Separate cutting board for fruit. (Different colour)<br>
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Are the retail cases clean and in good condition visually?<br>
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Samples of all tare weight trays are on display.<br>
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Check at random 6 samples from the retail cabinet for correct tare.<br>
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Is scale certification current?
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Scales due for re-certification on
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Ensure rotation is in place-Date stamping of stock in cooler<br>
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Ensure rotation is in place-Ensure if packed on dates are used that Best Before is also quoted (3 days)<br>
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Ensure rotation is in place-Are all products within the date range for sale?<br>
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Ensure rotation is in place-Product quality should be only tag1 and tag 2 , no tag3.<br>
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Wastage and mark down sheets are completed on a weekly basis<br>
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Paper work for inwards goods temperature checked etc<br>
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Are rubbish bins available for customer use<br>
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Stocktake procedures-Recording of crate returns<br>
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Is product displayed of correct quality as per "Would I buy it" test<br>
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Produce ticketing-Condition of ticketing<br>
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Produce ticketing-All Printed Tickets are laminated or in pouches<br>
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Staff-Uniforms neat and tidy and correct as per uniform manual<br>
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Disposable hats available in department. (only for cutting RTE product)<br>
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Ensure craft knives are not being used and no potential for foreign body contamination.<br>
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Are only approved suppliers used?<br>
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Has the department manager done the F&B Training course?<br>
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Is the "Free fruit for kids" poster and fresh fruits on display<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>
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Are Prep Area walls and ceilings cleaned and in good condition<br>
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Are soap and sanitizer units full and clean underneath?<br>
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Is packaging stored to protect from contamination?<br>
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Do all Hot surfaces, have signs in place?
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Are bunched flowers and plants-Fresh
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Are bunched flowers and plants-Watered
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Are bunched flowers and plants-Ticketed
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Are bunched flowers and plants-No spill hazards exist on the floor
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Country of origin labels displayed<br>
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Using clear plastic bags and bin liners for rubbish<br>
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Check Eco Lab reports procedures:-Only correct cleaning materials being used, note any exceptions.<br>
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Check Eco Lab reports procedures:-MSDS Safety posters in place.<br> <br>
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Is the new SSS CAF poster on display
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Is the floor condition acceptable in terms of damages, breaks, erosion etc?<br>
Bakery
Bakery
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Does store have a full scratch bakery?
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Check use and condition of safety equipment-Mixers
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Check use and condition of safety equipment-Bread Slicer
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Check use and condition of safety equipment-Dividers
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Check use and condition of safety equipment-Ovens
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Check use and condition of safety equipment-Prover
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Check use and condition of safety equipment-Wrappers
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Check use and condition of safety equipment-French stick moulder
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Check use and condition of safety equipment-Doughnut maker
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Check use and condition of safety equipment-Oven Mitts
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Review the temperature logs for all cases and ensure all days completed<br>
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Review all storage facilities for perishable products-Is the door kept closed<br>
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Review all storage facilities for perishable products-Is the product stored off the ground?<br>
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Review all storage facilities for perishable products-Is the Condition of storage shelving acceptable?<br>
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All bagged ingredients stored off the floor
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Ensure rotation is in place.<br>
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Wastage and mark down sheets are completed on a weekly basis.<br>
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Weekly promotions: -Bakery - All products in mailer on display
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Stocktaking procedures-Correct procedures being used<br>
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Evidence of Bakery costings being updated in the back office
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Quality of product, size, finish, colour etc…acceptable to WDL standards?<br>
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Insectocutor/Ultra Violet in place<br>
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Staff-Uniforms neat and tidy and correct as per uniform manual <br>
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Disposable hats available in department.<br>
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Signs for the use of tongs in place.<br>
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Ensure craft knives are not being used and no potential for foreign body contamination.
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Are only approved suppliers used?<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>
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Is Department manager aware of WDL operations manual and policy.<br>
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Has the department manager done the F&B Training course?<br>
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Are prep area walls and ceilings cleaned?<br>
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Are soap and sanitizer units full and clean underneath?<br>
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Do all buy in products have:-Nutritional panels<br>
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Do all buy in products have:-Correct ingredients<br>
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Is packaging stored to protect from contamination?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Has the Bakery extractor fan vents been cleaned within the last six months to prevent a fire risk?<br>
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Using clear plastic bags and bin liners for rubbish<br>
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Check Eco Lab Procedures-Only correct cleaning materials being used, note any exceptions.<br>
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Check Eco Lab Procedures-All relevant staff fully trained in the use of products.<br>
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Check Eco Lab Procedures-MSDS Safety posters in place.<br>
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Are the retail department walls clean and in good repair<br>
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Are the bakery trace labels being used?<br>
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Is the new SSS CAF form on display
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Does the store have buy-in CD/ Approved supplier(Wild Wheat etc) bakery
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Review the temperature logs for all cases and ensure all days completed<br>
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Wastage and mark down sheets are completed on a weekly basis.<br>
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Quality of product, size, finish, colour etc…acceptable to WDL standards?<br>
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Staff-all wearing clean name badges and correct as per uniform manual
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Disposable hats available in department.<br>
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Signs for the use of tongs in place.<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>
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Is Department manager aware of WDL operations manual and policy.<br>
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Do all buy in products have:-Nutritional panels<br>
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Do all buy in products have:-Correct ingredients<br>
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Is the new SSS CAF form on display
Service Delicatessen
SERVICE DELICATESSEN
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Does store have a full service deli/ Vacuum packed display service deli?
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Check use of and condition of safety equipment-Slicer
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Check use of and condition of safety equipment-Oven
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Check use of and condition of safety equipment-Deep Fryer
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Check use of and condition of safety equipment-Knives
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Are machine safety procedure posters in place?-Slicer
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Are machine safety procedure posters in place- Deep Fryer
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Condition of mesh gloves- acceptable to WDL?<br>
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Review the temperature logs for all cases and ensure all days are completed.<br>
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Review all storage facilities for perishable products-Is the door kept closed?<br>
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Review all storage facilities for perishable products-Is the product stored as per the SSS policy<br>
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Review all storage facilities for perishable products-Condition of storage shelving.<br>
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Condition of cutting boards- Acceptable to WDL?<br>
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Ensure 24 hours stickers are being used on all Hot Food products
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Ensure “cooked on” times are displayed on all Hot Food products (5 hour time limit)
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Samples of tare weights (pottles) available?
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Adequate divisions between raw and cooked products with separate tongs?
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Are scales certified annually?
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Indicate when the scales are due to be certified by scale company
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Evidence of Deli costings being updated in the back office
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Ensure rotation is in place.
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Wastage and mark down sheets are completed on a weekly basis.
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Is there a copy of the “Food complaint protocols and policies” flow chart in the department?
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Review Record Books-Slicing records- are the correctly filled in<br> <br>
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Review Record Books-Salad recording- Are they recording correctly<br><br>
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Review Record Books-Temperature logs for cooked products-Entered correctly?<br><br>
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Review Record Books-Shelf Life record book- entered correctly?<br>
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Review Record Books:Defrost Book- recorded correctly?<br>
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Review Record Books-Sandwich Production record book- Recorded correctly?<br><br>
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Review Record Books-Chilled Hot Chicken record book- Recorded correctly?<br>
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Ingredient listings available for customers at request if not on label.
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No out of spec. products are for sale (bought in products). All products within date codes.
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Chicken Cooker-Daily cleaning up to spec
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Chicken Cooker-Chemicals out of view of public
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Chicken Cooker-Condition of oven mitts- is it acceptable?
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Insectocutor/Ultra Violet in place.<br>
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Is the chiller free from build up of mould?<br>
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Staff-all wearing clean name badges and correct as per uniform manual
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Staff-Staff comply with SSS Policy
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Disposable hats available in department.<br>
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Blue aprons and gloves used in department.<br>
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Cleaning of slicer:Cleaning every four hours and recorded
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Ensure craft knives are not being used and no potential for foreign body contamination.
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Are only approved suppliers used?<br>
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Is ticketing to a high standard and as per WDL policy?<br>
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Is Department manager aware of WDL operations manual and policy.<br>
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Has the department manager done the F&B Training course?<br>
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Are department walls and ceilings cleaned?<br>
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Are soap and sanitizer units full and clean underneath?<br>
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Is packaging stored to protect from contamination?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Using clear plastic bags and bin liners for rubbish<br>
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Check Eco Lab reports and filing system-Only correct cleaning materials being used, note any exceptions.<br><br>
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Check Eco Lab reports and filing system-All relevant staff fully trained in the use of products.<br>
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Check Eco Lab reports and filing system-MSDS Safety posters in place.<br> <br>
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Are the retail department walls clean and in good repair<br>
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Is the SSS Shelf Life Serve Over day dots register being used<br>
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Is the new SSS CAF form on display
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Are the Deli trace labels being used?<br>
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Are antibacterial probe wipes being used to clean and sanitise probes<br>
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Does the store only sell hot Chicken/ Hot pies?
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Check use of and condition of safety equipment-Oven
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Review the temperature logs for all cases and ensure all days are completed.<br>
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Review all storage facilities for perishable products-Is the door kept closed?<br>
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Review all storage facilities for perishable products-How is the product stored?<br>
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Review all storage facilities for perishable products-Is raw product stored correctly to prevent contamination<br>
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Review all storage facilities for perishable products-Condition of storage shelving.<br>
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Ensure 24 hours stickers are being used on all Hot Food products
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Ensure “cooked on” times are displayed on all Hot Food products (5 hour time limit)
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Paper work for inwards goods temperature etc.<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart in the department?
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Review Record Books-Temperature logs for cooked products-Entered correctly?<br><br>
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Review Record Books-Chilled Hot Chicken record book- Recorded correctly?<br>
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Chicken Cooker-Condition of oven mitts- is it acceptable?
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Insectocutor/Ultra Violet in place.<br>
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Staff-all wearing clean name badges and correct as per uniform manual
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Disposable hats available in department.<br>
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Blue aprons and gloves used in department.<br>
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Ensure craft knives are not being used and no potential for foreign body contamination.
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Is Department manager aware of WDL operations manual and policy.<br>
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Has the department manager done the F&B Training course?<br>
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Is the new SSS CAF form on display
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Are department walls and ceilings cleaned and in good condition<br>
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Are soap and sanitizer units full and clean underneath?<br>
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Is packaging stored to protect from contamination?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Using clear plastic bags and bin liners for rubbish<br>
-
Check Eco Lab reports and filing system-Only correct cleaning materials being used, note any exceptions.<br><br>
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Check Eco Lab reports and filing system-All relevant staff fully trained in the use of products.<br>
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Check Eco Lab reports and filing system-MSDS Safety posters in place.<br> <br>
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Lighting (retail cabinets)-Lighting level is suitable<br> <br>
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Are antibacterial probe wipes being used to clean and sanitise probes<br>
Dairy Deli
DAIRY
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Review the temperature logs for all cases and ensure all days are completed.<br>
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Review storage facilities for perishable products (Chillers)-Is the door kept closed?<br>
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Review storage facilities for perishable products (Chillers)-Is the product stored off the floor as per SSS policy?<br>
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Review storage facilities for perishable products (Chillers)-Is the condition of floor/ Ceiling and walls acceptable and clean?<br>
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Chiller unit-Free from build up of mould ?<br>
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Stock displayed within the load limits of the cabinet??<br>
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Cleaning programme-Completed Daily and signed off
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Cleaning programme-Weekly and Monthly sign-off and cross check completed
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Ensure rotation is in place and date control as per SSS policy-No out of date products on display<br>
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Ensure that all products are ticketed or electronically labelled.<br>
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Are the New products and deletions actioned in the department
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Back of Chiller unit- is it free from build up of mould?<br>
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Credits kept in container and labeled.<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart in the relevant departments<br>
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Has the department manager done the F&B Training course?<br>
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Is department visually acceptable?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Is the new SSS CAF form on display
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Protectors for lighting in place-Rear Chillers<br>
Frozen Foods
FROZEN FOODS
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Review the temperature logs for all cases and ensure all days are covered.<br>
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Review all storage facilities for frozen products-Is the product stored off the floor<br>
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Condition of the freezer- is it free from any build up of ice?<br>
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Stock displayed within load limits of the cabinets?<br>
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Are the New products and deletions actioned in the department
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Is department visually acceptable?
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Weekly Promotional program -Frozen foods - All products in mailer available
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Ensure rotation is in place and date control as per SSS policy.<br>
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Is the new SSS CAF form on display
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Ensure that all products are ticketed or electronically labelled..<br>
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Credits kept in marked area.<br>
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Lighting -Encapsulators fitted - Rear Freezer<br>
Bulk Foods
BULK FOODS
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Does the store have bulk bins?
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Storage facilities in accordance with SSS Policy<br>
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Cleaning programme-Completed Daily and signed off<br>
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Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>
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Ensure rotation is in place.<br>
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Ensure that all products are ticketed<br>
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Weekly promotions: -Bulk Foods - All products in mailer available
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Ingredients Listing Book available or ingredients listed on each bin label<br>
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Coffee Machine:Out of reach of children <br>
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Coffee Machine:Is it free from build up of grounds in machine?<br>
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Are disposable gloves being used?<br>
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Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>
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Are disposable hats available?<br>
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Scoops-washed three times weekly<br>
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Ensure craft knives are not being used and no potential for foreign body contamination.
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Is packaging stored to protect from contamination?<br>
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Isolation of stock to prevent cross contamination into retail product?<br>
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Lighting (retail cabinets)-All lighting is on<br>
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Lighting (retail cabinets)-Lighting level is suitable<br>
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Lighting (retail cabinets)-Encapsulators fitted<br>
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Have external companies staff completed the relevant Training Cards and on file<br>
Longlife
Longlife
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Cleaning programme-Completed Daily and signed off
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Cleaning programme-Weekly and Monthly sign-off and cross check completed
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Are all retail units clean and in good condition visually
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Are all retail units clean and in good condition visually:-Best buys / promo ends.
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Are the grocery mark down bins free from any out of date products?Check 30 random items<br>
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Is the retail shelving area free from any out of date products?<br>
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Weekly promotions: All products in mailer on display
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Review stock weight-Displays<br>
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Review stock weight-Retail shelving.<br>
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Review stock weight-Tops<br>
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Review stock weight-Storeroom(s)<br>
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Presentation of shelving faced up (min of 2 units deep)<br>
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Ticketing-Are bread racks ticketed or electronically labelled and is this correct ticket?
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Ticketing-Are bread racks ticketed with Price Promise as well?
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Ticketing-Are tickets positioned to the left edge of product in Aisles?<br>
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Ticketing-Are tickets positioned in the center of same product display on dense ends<br>
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Ticketing-Are all merchandise displays ticketed within WDL policy?<br>
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Are Price Promise tickets in place throughout the store?
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Are Price Promise surrounds being used on electronic ticketing?
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Are Price Promise fins being used throughout the store with current inserts
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Are Price Promise shelf strips being used throughout the store?
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Are "SAVE" strips on all gondola ends dense ends
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Are "SAVE" surrounds being used for electronic ticketing?
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Is the data stripping of a high standard?<br>
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Has the store implemented a system for checking date codes for stock in retail?
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Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>
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Staff-Uniforms neat and tidy and correct as per uniform manual <br>
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Staff-Comply with SSS Policy<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Standard of merchandising as per brand specifications
Beer and Wine
BEER AND WINE
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Does the store have beer and wine??
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Review storage and security for back up stock.<br>
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Ensure that all products are ticketed as per WDL policy.<br>
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Are all retail units clean and in good condition visually<br>
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Ensure all relevant posters are up regarding Sale of Liquor-Intoxicated<br>
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Ensure all relevant posters are up regarding Sale of Liquor-Sale to minors<br>
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Ensure all relevant posters are up regarding Sale of Liquor-If you look under 25/30<br>
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Ensure all relevant posters are up regarding Sale of Liquor-Policy posters
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Are staff aware of the boundaries of Single Alcohol Area
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Are stores adhering to Single Alcohol Area as per licence conditions?
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Are there any Grocery lines in the Single Alcohol Area?
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Is the department faced up and presentable?<br>
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Weekly promotions: -Beer & Wine - All products in mailer on display
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Is there adequate chilled stock?<br>
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Lighting (retail cabinets)-All lighting is on and sufficiently suitable<br>
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Reduce to clear 4-pack beer process being followed correctly
Checkouts
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Cleaning programme for all areas and ensure all days are completed<br>
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Are the checkouts and the checkout area clean and in good condition visually<br>
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Impulse units-Full and ticketed<br>
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Are the scales calibrated
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Date calibration due
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All staff fully trained in store procedures<br>
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Ensure that all cigarette carousels are locked when unattended and reserve stock is secure. <br>
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Are tobacco merchandise units emptied at close of trade or secured?
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Ensure that:Correct cleaning materials are being used<br>
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Ensure that:Each checkout has its own cleaning bottles<br>
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Is daily sheet for Sale of Liquor Act, Lotto & tobacco completed for:Operators/ General managers<br>
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Does the Duty Manager's name on display?<br>
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Ensure all relevant posters are up regarding-Sale of Liquor to under 25’s<br>
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Ensure all relevant posters are up- regarding company policy
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Ensure all relevant posters are up regarding-Sale of liquor to intoxicated persons & minors.<br>
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Ensure all relevant posters are up regarding-Child secure in trolleys<br>
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Ensure there is no signage that depicts tobacco being sold in the store or smoking related
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Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>
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Staff-Uniforms neat and tidy and correct as per uniform manual <br>
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Check use of and condition of safety equipment-Customer baskets.<br>
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Is the Branding in good condition on the trolley handles?<br>
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Check use of and condition of safety equipment-Baby seats.<br>
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Are unattended checkouts secured with a trolley/ chain?
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Are customer toilet facilities clean and hygienic (if applicable)?<br>
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Green Rules, posters in place<br>
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Electrical injuries, posters are in place<br>
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Are coin collection boxes in good condition
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Ensure that tobacco products are not visible to the public, either inside or outside the premises<br>
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Are supplier and maintenance personal adhering to store rules-Signing visitors book<br>
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Are checkout dividers in good condition?
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Are Rain-check vouchers being used when items on promotion are out of stock?
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Are Customer suggestion pads available clearly for customer use?
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SCOs- Supervisor in attendance at all times?
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Liquor Policy & Procedures-Staff sign off on Policy & Procedures and is kept on their record<br>
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Is supervisor intervention being used for beer, wine and tobacco sales?<br>
Exterior of Store
EXTERIOR OF STORE
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Opening hours clearly displayed?<br>
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Is the exterior of the building clean?-Windows/ Building and signage<br>
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Are Product and Price Window Posters following WDL Specifications?<br>
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Is the carpark free from pot holes that need repair<br>
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Condition of carpark- Are Carpark lines clear and marked well? and maintained rubbish free and weed free<br>
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Condition of paint on outside of the building. Is it acceptable to WDL standards?<br>
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Inflammable Product/Equipment stored away from market walls (Fire Safety).<br>
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Is carpark lighting sufficient and all in good working order
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Correct Speed Limit Signage in place
Sign off
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Area Manager Sign off
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Store Manager / Store owner sign off
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Previous Audit Score