Information

  • Store Site

  • Conducted By

  • Conducted on

  • Owner/ Operator

  • Location

Store Administration and Operation

STORE ADMINISTRATION AND OPERATION

  • Team Induction- Starting cards 1-5 signed off with all amendments

  • Team induction- Colored cards relevant to department signed off with training modules within 4 weeks of starting with all amendments

  • Product Recall:Products are being isolated to prevent resale

  • Product Recall:Check that GS1 records are on file and Manual recall records kept separately

  • Are product recalls being actioned within 2 hours of being recalled

  • Check Eco Lab reports have been actioned and filed

  • Are all department heads / duty managers / aware of the food complaint procedures and location of the chilly bin

  • Food complaint chilly bin complaint kit-stored in a prominent place and contents are in place<br><br>

  • Copies of NSF Burwater Food Safety Reports filed and signed off on the action points

  • Are bait stations maintained?

  • Name of Pest Control Service Provider

  • Practice Certificate of the Service Provider and Insurance.

  • Customer food complaint forms-have all corrective actions been recorded and signed off by the store and all forms filed for reference

  • Are the Customer Complaints Training Forms being signed off by management & 2IC's

  • Is the New Equipment Maintenance book being filled in for the planned and actual maintenance

  • Is the Store maintenance book being used and up to date

  • Is the Staff sickness book filled in for any reported food borne illness and up to date

  • Are staff hand books(HR and work rules) supplied by WDL available for staff to read?

  • Ensure signed copies of department manager’s job descriptions are held on file<br>

  • Does every staff member have an employment agreement in place? <br>

Online and Click and collect

  • Does the store have online and Click and collect activated?

  • Is the order being fulfilled in full? If not, are the substitutes being used suitable, and processed correctly?

  • Are all bags / boxes used for the customers delivery being labelled individually with the correct customer details?

  • Is the delivery vehicle clean, tidy, and the cleaning recorded in the Rear Store Cleaning Record Book?

  • does the delivery vehicle have current registration?

  • Please record the date

  • does the delivery vehicle have a current WOF?

  • Please record the date

  • does the delivery vehicle have current RUC's (if diesel)?

  • Are there sufficient delivery and pickup windows for the store to be able to continue with growth?

  • Does the store have pickup and delivery windows available for the weekend?

  • Does the store use off-site delivery record book

  • Are off-site delivery pamphlets going with home deliveries??

Health and Safety

  • Team Induction- site orientation carried out for emergency evacuations (signed off on Risk Training Record Sheet<br>

  • Team Induction-Have Risk Training Sheets been fully completed within the first 3 (three) weeks of employment

  • Fire warden training modules are completed annually

  • Ensure that Fire Wardens are easily identified (eg. Arm bands or vests)

  • Is the fire drill conducted 6 monthly and trial report sent to Fire Emergency NZ

  • When was the last Fire Drill?

  • Is Fire fighting equipment easily accessible and annually certified by registered service provider?<br>

  • Are all emergency exits clear and able to be opened

  • Have all H & S committee members or persons carrying out<br>self inspections completed the "Identifying Significant Risks<br>Module gel 3-2" as per the Risk Register?

  • Fire evacuation procedures in place, a copy in the following<br>areas-Store room, Cafeteria, Office. (Near Fire Exits / High<br>Traffic Areas).

  • Review Monthly Health and Safety reporting- Reports sent to<br>Area Manager in time

  • Fire evacuation procedures in place, a copy in each Department

  • Fire evacuation procedures in place, a copy in the following areas-Administration offices

  • Are Health and Safety meeting minutes on display in the staff cafe?

  • Ensure H & S meetings are being held every month

  • Review Minutes/Action plans carried out?

  • Review monthly Health and Safety reporting -Department specific checks

  • Review Monthly Health and Safety reporting- Generic checks completed

  • Review Monthly Health and Safety reporting- PPE checks

  • Review Monthly Health and Safety reporting- Reports sent to Area Manager in time

  • Review Injury/Incident Register-Have all accidents been recorded

  • Check all first aid cabinets-Are they fully stocked to the level prescribed in the Operations Manual

  • Check all first aid cabinets-Are blue plasters available?

  • Are First Aider's names on display in the staff cafe?

  • Smoking Policy in place reviewed annually (in staff room)<br>

  • H&S Committee member's names are on display in the staff room?

  • Fire Wardens- Names on display in staff cafe?

  • Notifiable events poster up in Team Room and Departments

  • Review all forklift licenses and ensure only licensed people have access

  • "F" endorsements current and the certificates on file.

  • Are maintenance programs in place for Refrigeration

  • Are maintenance programs in place for Airconditioning

  • Is the mains board:Clear for access

  • Is the mains board:Checked on a regular basis by a registered electrician

  • Wet areas, signs in place, caution signs being used

  • Electrical tagging in place on all electrical cords - carried out by registered electrician

  • Are All Lighting protectors in place along with<br>encapsulators?

  • Do all Hot surfaces, have signs in place?

  • Is there an active Traffic Management Plan in place and being implemented

Inwards Goods

INWARDS GOODS

  • Review all forklift licenses and ensure only licensed people have access

  • Check and advise on condition of safety equipment-Pallet Jacks

  • Check and advise on condition of safety equipment-Stock trolleys

  • Check and advise on condition of safety steps

  • Check and advise on condition of safety ladders being in good condition

  • Check and advise on condition of safety equipment-Cardboard crusher

  • Has the forklift been serviced in the last 12 months<br>

  • Registration of Forklift current<br>

  • Registration valid till

  • WOF current (if public have access to the area were the forklift is being operated)

  • WOF current till

  • Weekly Forklift check book in place

  • Are high viz vests being worn by forklift drivers?

  • Check and advise on condition of safety<br>equipment-Cardboard crusher

  • Is the back door adequately secured when not attended?

  • Are deliveries-Temperature checked (Qualitative))

  • Are deliveries-Entered into Inwards goods register?

  • Is inward goods area kept clean and tidy

  • Cleaning Book filled in – up to date

  • Is credit area maintained?

  • Reserve stock storage-All goods stored off the floor as per SSS policy?

  • Reserve stock storage-Pallets pulled out and cleaned under regularly

  • Is the rear store free from build up of cobwebs in roof and corner areas.

  • Green Rules, posters in place

  • Electrical injuries, posters are in place

  • Temp Requirements for Deliveries - current signage on display

  • "Sharps" waste safety container in place?

  • Is the delivery area free from any pot holes that need repair<br>

  • Is tobacco receipting in place and transported to secure area once accepted

Legislative Compliance

LEGISLATIVE COMPLIANCE

  • Is the Daily Site inspections register completed daily?

  • Ensure a current Building Warrant of Fitness is on display

  • Date

  • Ensure MPI Registration certificate is displayed.

  • Record renewal date on the MPI registration certificate

  • Review all first aiders to ensure that staff on the premises are covered.

  • Does store have a Liquor Department

  • Ensure a Liquor Licence is on display in the front entrance window facing out.

  • Review to ensure a Liqour licence holder covers all trading hours and that the licence is current

  • Record renewal date

  • Are MSD sheets current for: EcoLab (updated every 5 years)<br>

  • Are MSD sheets current for:Pest Control ( Updated every 5 years)

Team Room

  • Are First Aider's names on display in the staff cafe? Are<br>Expired Dates listed.

  • H & S Committee member's names are on display in the staff<br>room?

  • Are Health and Safety meeting minutes on display in the<br>staff cafe?

  • Smoking Policy (Vapes Inc) in place reviewed annually (in<br>staff room)

  • Fire Wardens- Names on display in staff cafe?

  • Notifiable events poster up in Staff Room

  • Is Sprain or Strain poster in café?

  • Is Incident reporting poster in café?

Retail Environment

RETAIL ENVIRONMENT

  • Condition of floors, clean with a good gloss?

  • Condition of ceiling lighting -are all lights working?

  • Check all motor vents on all freestanding Refrigeration units- are they free from build up of dust?

  • Is the condition of interior paint acceptable to WDL standards

  • Entrance way -is it clear from any obstructions?

  • Aisle and Category Indicators clean and in good condition?

  • Is the décor clean and in good condition?

  • Condition of floor coverings free from damage or breaks?

Butchery

BUTCHERY

  • Is there a butchery in store?

  • Check use of and condition of safety equipment-Mincer, Tenderiser, Bandsaw, Wrapper & Slicer

  • Machine safety procedure posters in place.-Mincer, Tenderiser, Bandsaw, Wrapper & Slicer

  • Condition of mesh gloves.-Are they being used

  • Review the temperature logs for all cases and ensure all days completed.

  • Review all storage facilities for perishable products-Is the door kept closed?

  • Review all storage facilities for perishable products-Condition of storage shelving.

  • Condition of cutting boards.Check underneath as well

  • Cleaning programme-Completed Daily and signed off

  • Condition of drains, are they clean?

  • Review SSS Record Books (if applicable)-Seafood-Cleaning

  • Review SSS Record Books (if applicable)-Seafood Temperature

  • Review SSS Record Books (if applicable)-Seafood-Shelf Life

  • Review SSS Record Books (if applicable)-Seafood- Defrost book

  • Review SSS Record Books (if applicable)-Defrost Log

  • Review SSS Record Books (if applicable)-Product Chilling/ Freezer Log

  • Review SSS Record Books (if applicable)-Raw meat vac packing shelf life book

  • Adherence to cutting and traying standards.

  • Are clear recyclable trays being used as per WDL Policy

  • Insectocutor/Ultra Violet in place

  • Staff-Uniforms neat and tidy and correct as per uniform manual

  • Disposable hats available in department.

  • Ensure craft knives are not being used and no potential for foreign body contamination.<br>

  • Has the department manager done the F&B Training course?<br>

  • Are soap and sanitizer units full and clean underneath?<br>

  • Is there a copy of the “Food Complaint Protocols and Policies” flow chart in the department.<br>

  • Is packaging stored to protect from contamination?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Is the retail/ rear freezer free from any fresh meat that has been frozen<br>

  • Using clean plastic bags and bin liners for rubbish<br>

  • Check Eco Lab procedures:-Only correct cleaning materials being used, note any exceptions.<br>

  • Check Eco Lab procedures:-MSDS Safety posters in place.<br>

  • Are the retail department walls clean and in good repair<br>

  • Samples of all tare weight trays are on display

  • Check at random 12 samples for retail cabinet for correct tare weights.

  • Is the scale certification current?

  • Scales due for re-certification on

  • Wastage and mark down sheets are completed on a weekly basis

  • Do all Hot surfaces, have signs in place?

  • Is the new SSS CAF form on display

  • Does the store have a buy-in meat department?

  • Check use of and condition of safety equipment-Wrapper

  • Review the temperature logs for all cases and ensure all days completed.

  • Review all storage facilities for perishable products-Is the door kept closed?

  • Review all storage facilities for perishable products-Condition of storage shelving.

  • Review all storage facilities for perishable products-Store off ground as per SSS policy.

  • Is stock displayed within load limits in cabinet?

  • Cleaning programme-Completed Daily and signed off

  • Retail Environment-Clean/Tidy

  • Review SSS Record Books (if applicable)-Seafood Temperature

  • Review SSS Record Books (if applicable)-Seafood- Defrost book

  • Review SSS Record Books (if applicable)-Raw meat vac packing shelf life book

  • Adherence to the WDL date coding policy.

  • Adherence to cutting and traying standards.

  • Insectocutor/Ultra Violet in place

  • Staff-all wearing clean name badges and correct as per uniform manual<br>

  • Are only approved suppliers used, view the list?<br>

  • Is Department manager aware of WDL operations manual and policy?<br>

  • Is ticketing to a high standard and as per WDL policy?<br>

  • Is the retail/ rear freezer free from any fresh meat that has been frozen<br>

  • Are the retail department walls clean and in good repair<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed

  • Is the retail case and freezer clean and in good condition visually?

  • Check at random 12 samples for retail cabinet for correct tare weights.

  • Wastage and mark down sheets are completed on a weekly basis

  • Check paperwork for inwards goods temperature checked etc.

  • Do all Hot surfaces, have signs in place?

  • Is the new SSS CAF form on display

Produce

PRODUCE

  • Check use and condition of all equipment-Knives

  • Check use and condition of all equipment-Wrapper

  • Check use and condition of all equipment-Mesh Glove

  • Review the temperature logs for all cases and ensure all days completed.<br>

  • Review all storage facilities for perishable products-How is the product stored<br><br>

  • Review all storage facilities for perishable products-Condition of storage shelving<br><br>

  • Review all storage facilities for perishable products-Store off ground as per SSS policy.<br><br>

  • Condition of cutting boards-Acceptable to WDL standards?<br>

  • Separate cutting board for fruit. (Different colour)<br>

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Are the retail cases clean and in good condition visually?<br>

  • Samples of all tare weight trays are on display.<br>

  • Check at random 6 samples from the retail cabinet for correct tare.<br>

  • Is scale certification current?

  • Scales due for re-certification on

  • Ensure rotation is in place-Date stamping of stock in cooler<br>

  • Ensure rotation is in place-Ensure if packed on dates are used that Best Before is also quoted (3 days)<br>

  • Ensure rotation is in place-Are all products within the date range for sale?<br>

  • Ensure rotation is in place-Product quality should be only tag1 and tag 2 , no tag3.<br>

  • Wastage and mark down sheets are completed on a weekly basis<br>

  • Paper work for inwards goods temperature checked etc<br>

  • Are rubbish bins available for customer use<br>

  • Stocktake procedures-Recording of crate returns<br>

  • Is product displayed of correct quality as per "Would I buy it" test<br>

  • Produce ticketing-Condition of ticketing<br>

  • Produce ticketing-All Printed Tickets are laminated or in pouches<br>

  • Staff-Uniforms neat and tidy and correct as per uniform manual<br>

  • Disposable hats available in department. (only for cutting RTE product)<br>

  • Ensure craft knives are not being used and no potential for foreign body contamination.<br>

  • Are only approved suppliers used?<br>

  • Has the department manager done the F&B Training course?<br>

  • Is the "Free fruit for kids" poster and fresh fruits on display<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>

  • Are Prep Area walls and ceilings cleaned and in good condition<br>

  • Are soap and sanitizer units full and clean underneath?<br>

  • Is packaging stored to protect from contamination?<br>

  • Do all Hot surfaces, have signs in place?

  • Are bunched flowers and plants-Fresh

  • Are bunched flowers and plants-Watered

  • Are bunched flowers and plants-Ticketed

  • Are bunched flowers and plants-No spill hazards exist on the floor

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Country of origin labels displayed<br>

  • Using clear plastic bags and bin liners for rubbish<br>

  • Check Eco Lab reports procedures:-Only correct cleaning materials being used, note any exceptions.<br>

  • Check Eco Lab reports procedures:-MSDS Safety posters in place.<br> <br>

  • Is the new SSS CAF poster on display

  • Is the floor condition acceptable in terms of damages, breaks, erosion etc?<br>

Bakery

Bakery

  • Does store have a full scratch bakery?

  • Check use and condition of safety equipment-Mixers

  • Check use and condition of safety equipment-Bread Slicer

  • Check use and condition of safety equipment-Dividers

  • Check use and condition of safety equipment-Ovens

  • Check use and condition of safety equipment-Prover

  • Check use and condition of safety equipment-Wrappers

  • Check use and condition of safety equipment-French stick moulder

  • Check use and condition of safety equipment-Doughnut maker

  • Check use and condition of safety equipment-Oven Mitts

  • Review the temperature logs for all cases and ensure all days completed<br>

  • Review all storage facilities for perishable products-Is the door kept closed<br>

  • Review all storage facilities for perishable products-Is the product stored off the ground?<br>

  • Review all storage facilities for perishable products-Is the Condition of storage shelving acceptable?<br>

  • All bagged ingredients stored off the floor

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Ensure rotation is in place.<br>

  • Wastage and mark down sheets are completed on a weekly basis.<br>

  • Weekly promotions: -Bakery - All products in mailer on display

  • Stocktaking procedures-Correct procedures being used<br>

  • Evidence of Bakery costings being updated in the back office

  • Quality of product, size, finish, colour etc…acceptable to WDL standards?<br>

  • Insectocutor/Ultra Violet in place<br>

  • Staff-Uniforms neat and tidy and correct as per uniform manual <br>

  • Disposable hats available in department.<br>

  • Signs for the use of tongs in place.<br>

  • Ensure craft knives are not being used and no potential for foreign body contamination.

  • Are only approved suppliers used?<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>

  • Is Department manager aware of WDL operations manual and policy.<br>

  • Has the department manager done the F&B Training course?<br>

  • Are prep area walls and ceilings cleaned?<br>

  • Are soap and sanitizer units full and clean underneath?<br>

  • Do all buy in products have:-Nutritional panels<br>

  • Do all buy in products have:-Correct ingredients<br>

  • Is packaging stored to protect from contamination?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Has the Bakery extractor fan vents been cleaned within the last six months to prevent a fire risk?<br>

  • Using clear plastic bags and bin liners for rubbish<br>

  • Check Eco Lab Procedures-Only correct cleaning materials being used, note any exceptions.<br>

  • Check Eco Lab Procedures-All relevant staff fully trained in the use of products.<br>

  • Check Eco Lab Procedures-MSDS Safety posters in place.<br>

  • Are the retail department walls clean and in good repair<br>

  • Are the bakery trace labels being used?<br>

  • Is the new SSS CAF form on display

  • Does the store have buy-in CD/ Approved supplier(Wild Wheat etc) bakery

  • Review the temperature logs for all cases and ensure all days completed<br>

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Wastage and mark down sheets are completed on a weekly basis.<br>

  • Quality of product, size, finish, colour etc…acceptable to WDL standards?<br>

  • Staff-all wearing clean name badges and correct as per uniform manual

  • Disposable hats available in department.<br>

  • Signs for the use of tongs in place.<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the department?<br>

  • Is Department manager aware of WDL operations manual and policy.<br>

  • Do all buy in products have:-Nutritional panels<br>

  • Do all buy in products have:-Correct ingredients<br>

  • Is the new SSS CAF form on display

Service Delicatessen

SERVICE DELICATESSEN

  • Does store have a full service deli/ Vacuum packed display service deli?

  • Check use of and condition of safety equipment-Slicer

  • Check use of and condition of safety equipment-Oven

  • Check use of and condition of safety equipment-Deep Fryer

  • Check use of and condition of safety equipment-Knives

  • Are machine safety procedure posters in place?-Slicer

  • Are machine safety procedure posters in place- Deep Fryer

  • Condition of mesh gloves- acceptable to WDL?<br>

  • Review the temperature logs for all cases and ensure all days are completed.<br>

  • Review all storage facilities for perishable products-Is the door kept closed?<br>

  • Review all storage facilities for perishable products-Is the product stored as per the SSS policy<br>

  • Review all storage facilities for perishable products-Condition of storage shelving.<br>

  • Condition of cutting boards- Acceptable to WDL?<br>

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Ensure 24 hours stickers are being used on all Hot Food products

  • Ensure “cooked on” times are displayed on all Hot Food products (5 hour time limit)

  • Samples of tare weights (pottles) available?

  • Adequate divisions between raw and cooked products with separate tongs?

  • Are scales certified annually?

  • Indicate when the scales are due to be certified by scale company

  • Evidence of Deli costings being updated in the back office

  • Ensure rotation is in place.

  • Wastage and mark down sheets are completed on a weekly basis.

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the department?

  • Review Record Books-Slicing records- are the correctly filled in<br> <br>

  • Review Record Books-Salad recording- Are they recording correctly<br><br>

  • Review Record Books-Temperature logs for cooked products-Entered correctly?<br><br>

  • Review Record Books-Shelf Life record book- entered correctly?<br>

  • Review Record Books:Defrost Book- recorded correctly?<br>

  • Review Record Books-Sandwich Production record book- Recorded correctly?<br><br>

  • Review Record Books-Chilled Hot Chicken record book- Recorded correctly?<br>

  • Ingredient listings available for customers at request if not on label.

  • No out of spec. products are for sale (bought in products). All products within date codes.

  • Chicken Cooker-Daily cleaning up to spec

  • Chicken Cooker-Chemicals out of view of public

  • Chicken Cooker-Condition of oven mitts- is it acceptable?

  • Insectocutor/Ultra Violet in place.<br>

  • Is the chiller free from build up of mould?<br>

  • Staff-all wearing clean name badges and correct as per uniform manual

  • Staff-Staff comply with SSS Policy

  • Disposable hats available in department.<br>

  • Blue aprons and gloves used in department.<br>

  • Cleaning of slicer:Cleaning every four hours and recorded

  • Ensure craft knives are not being used and no potential for foreign body contamination.

  • Are only approved suppliers used?<br>

  • Is ticketing to a high standard and as per WDL policy?<br>

  • Is Department manager aware of WDL operations manual and policy.<br>

  • Has the department manager done the F&B Training course?<br>

  • Are department walls and ceilings cleaned?<br>

  • Are soap and sanitizer units full and clean underneath?<br>

  • Is packaging stored to protect from contamination?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Using clear plastic bags and bin liners for rubbish<br>

  • Check Eco Lab reports and filing system-Only correct cleaning materials being used, note any exceptions.<br><br>

  • Check Eco Lab reports and filing system-All relevant staff fully trained in the use of products.<br>

  • Check Eco Lab reports and filing system-MSDS Safety posters in place.<br> <br>

  • Are the retail department walls clean and in good repair<br>

  • Is the SSS Shelf Life Serve Over day dots register being used<br>

  • Is the new SSS CAF form on display

  • Are the Deli trace labels being used?<br>

  • Are antibacterial probe wipes being used to clean and sanitise probes<br>

  • Does the store only sell hot Chicken/ Hot pies?

  • Check use of and condition of safety equipment-Oven

  • Review the temperature logs for all cases and ensure all days are completed.<br>

  • Review all storage facilities for perishable products-Is the door kept closed?<br>

  • Review all storage facilities for perishable products-How is the product stored?<br>

  • Review all storage facilities for perishable products-Is raw product stored correctly to prevent contamination<br>

  • Review all storage facilities for perishable products-Condition of storage shelving.<br>

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Ensure 24 hours stickers are being used on all Hot Food products

  • Ensure “cooked on” times are displayed on all Hot Food products (5 hour time limit)

  • Paper work for inwards goods temperature etc.<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the department?

  • Review Record Books-Temperature logs for cooked products-Entered correctly?<br><br>

  • Review Record Books-Chilled Hot Chicken record book- Recorded correctly?<br>

  • Chicken Cooker-Condition of oven mitts- is it acceptable?

  • Insectocutor/Ultra Violet in place.<br>

  • Staff-all wearing clean name badges and correct as per uniform manual

  • Disposable hats available in department.<br>

  • Blue aprons and gloves used in department.<br>

  • Ensure craft knives are not being used and no potential for foreign body contamination.

  • Is Department manager aware of WDL operations manual and policy.<br>

  • Has the department manager done the F&B Training course?<br>

  • Is the new SSS CAF form on display

  • Are department walls and ceilings cleaned and in good condition<br>

  • Are soap and sanitizer units full and clean underneath?<br>

  • Is packaging stored to protect from contamination?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Using clear plastic bags and bin liners for rubbish<br>

  • Check Eco Lab reports and filing system-Only correct cleaning materials being used, note any exceptions.<br><br>

  • Check Eco Lab reports and filing system-All relevant staff fully trained in the use of products.<br>

  • Check Eco Lab reports and filing system-MSDS Safety posters in place.<br> <br>

  • Lighting (retail cabinets)-Lighting level is suitable<br> <br>

  • Are antibacterial probe wipes being used to clean and sanitise probes<br>

Dairy Deli

DAIRY

  • Review the temperature logs for all cases and ensure all days are completed.<br>

  • Review storage facilities for perishable products (Chillers)-Is the door kept closed?<br>

  • Review storage facilities for perishable products (Chillers)-Is the product stored off the floor as per SSS policy?<br>

  • Review storage facilities for perishable products (Chillers)-Is the condition of floor/ Ceiling and walls acceptable and clean?<br>

  • Chiller unit-Free from build up of mould ?<br>

  • Stock displayed within the load limits of the cabinet??<br>

  • Cleaning programme-Completed Daily and signed off

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed

  • Ensure rotation is in place and date control as per SSS policy-No out of date products on display<br>

  • Ensure that all products are ticketed or electronically labelled.<br>

  • Are the New products and deletions actioned in the department

  • Back of Chiller unit- is it free from build up of mould?<br>

  • Credits kept in container and labeled.<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart in the relevant departments<br>

  • Has the department manager done the F&B Training course?<br>

  • Is department visually acceptable?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Is the new SSS CAF form on display

  • Protectors for lighting in place-Rear Chillers<br>

Frozen Foods

FROZEN FOODS

  • Review the temperature logs for all cases and ensure all days are covered.<br>

  • Review all storage facilities for frozen products-Is the product stored off the floor<br>

  • Condition of the freezer- is it free from any build up of ice?<br>

  • Stock displayed within load limits of the cabinets?<br>

  • Are the New products and deletions actioned in the department

  • Is department visually acceptable?

  • Weekly Promotional program -Frozen foods - All products in mailer available

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Ensure rotation is in place and date control as per SSS policy.<br>

  • Is the new SSS CAF form on display

  • Ensure that all products are ticketed or electronically labelled..<br>

  • Credits kept in marked area.<br>

  • Lighting -Encapsulators fitted - Rear Freezer<br>

Bulk Foods

BULK FOODS

  • Does the store have bulk bins?

  • Storage facilities in accordance with SSS Policy<br>

  • Cleaning programme-Completed Daily and signed off<br>

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed<br>

  • Ensure rotation is in place.<br>

  • Ensure that all products are ticketed<br>

  • Weekly promotions: -Bulk Foods - All products in mailer available

  • Ingredients Listing Book available or ingredients listed on each bin label<br>

  • Coffee Machine:Out of reach of children <br>

  • Coffee Machine:Is it free from build up of grounds in machine?<br>

  • Are disposable gloves being used?<br>

  • Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>

  • Are disposable hats available?<br>

  • Scoops-washed three times weekly<br>

  • Ensure craft knives are not being used and no potential for foreign body contamination.

  • Is packaging stored to protect from contamination?<br>

  • Isolation of stock to prevent cross contamination into retail product?<br>

  • Lighting (retail cabinets)-All lighting is on<br>

  • Lighting (retail cabinets)-Lighting level is suitable<br>

  • Lighting (retail cabinets)-Encapsulators fitted<br>

  • Have external companies staff completed the relevant Training Cards and on file<br>

Longlife

Longlife

  • Cleaning programme-Completed Daily and signed off

  • Cleaning programme-Weekly and Monthly sign-off and cross check completed

  • Are all retail units clean and in good condition visually

  • Are all retail units clean and in good condition visually:-Best buys / promo ends.

  • Are the grocery mark down bins free from any out of date products?Check 30 random items<br>

  • Is the retail shelving area free from any out of date products?<br>

  • Weekly promotions: All products in mailer on display

  • Review stock weight-Displays<br>

  • Review stock weight-Retail shelving.<br>

  • Review stock weight-Tops<br>

  • Review stock weight-Storeroom(s)<br>

  • Presentation of shelving faced up (min of 2 units deep)<br>

  • Ticketing-Are bread racks ticketed or electronically labelled and is this correct ticket?

  • Ticketing-Are bread racks ticketed with Price Promise as well?

  • Ticketing-Are tickets positioned to the left edge of product in Aisles?<br>

  • Ticketing-Are tickets positioned in the center of same product display on dense ends<br>

  • Ticketing-Are all merchandise displays ticketed within WDL policy?<br>

  • Are Price Promise tickets in place throughout the store?

  • Are Price Promise surrounds being used on electronic ticketing?

  • Are Price Promise fins being used throughout the store with current inserts

  • Are Price Promise shelf strips being used throughout the store?

  • Are "SAVE" strips on all gondola ends dense ends

  • Are "SAVE" surrounds being used for electronic ticketing?

  • Is the data stripping of a high standard?<br>

  • Has the store implemented a system for checking date codes for stock in retail?

  • Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>

  • Staff-Uniforms neat and tidy and correct as per uniform manual <br>

  • Staff-Comply with SSS Policy<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Standard of merchandising as per brand specifications

Beer and Wine

BEER AND WINE

  • Does the store have beer and wine??

  • Review storage and security for back up stock.<br>

  • Ensure that all products are ticketed as per WDL policy.<br>

  • Are all retail units clean and in good condition visually<br>

  • Ensure all relevant posters are up regarding Sale of Liquor-Intoxicated<br>

  • Ensure all relevant posters are up regarding Sale of Liquor-Sale to minors<br>

  • Ensure all relevant posters are up regarding Sale of Liquor-If you look under 25/30<br>

  • Ensure all relevant posters are up regarding Sale of Liquor-Policy posters

  • Are staff aware of the boundaries of Single Alcohol Area

  • Are stores adhering to Single Alcohol Area as per licence conditions?

  • Are there any Grocery lines in the Single Alcohol Area?

  • Is the department faced up and presentable?<br>

  • Weekly promotions: -Beer & Wine - All products in mailer on display

  • Is there adequate chilled stock?<br>

  • Lighting (retail cabinets)-All lighting is on and sufficiently suitable<br>

  • Reduce to clear 4-pack beer process being followed correctly

Checkouts

  • Cleaning programme for all areas and ensure all days are completed<br>

  • Are the checkouts and the checkout area clean and in good condition visually<br>

  • Impulse units-Full and ticketed<br>

  • Are the scales calibrated

  • Date calibration due

  • All staff fully trained in store procedures<br>

  • Ensure that all cigarette carousels are locked when unattended and reserve stock is secure. <br>

  • Are tobacco merchandise units emptied at close of trade or secured?

  • Ensure that:Correct cleaning materials are being used<br>

  • Ensure that:Each checkout has its own cleaning bottles<br>

  • Is daily sheet for Sale of Liquor Act, Lotto & tobacco completed for:Operators/ General managers<br>

  • Does the Duty Manager's name on display?<br>

  • Ensure all relevant posters are up regarding-Sale of Liquor to under 25’s<br>

  • Ensure all relevant posters are up- regarding company policy

  • Ensure all relevant posters are up regarding-Sale of liquor to intoxicated persons & minors.<br>

  • Ensure all relevant posters are up regarding-Child secure in trolleys<br>

  • Ensure there is no signage that depicts tobacco being sold in the store or smoking related

  • Is there a copy of the “Food complaint protocols and policies” flow chart displayed?<br>

  • Staff-Uniforms neat and tidy and correct as per uniform manual <br>

  • Check use of and condition of safety equipment-Customer baskets.<br>

  • Is the Branding in good condition on the trolley handles?<br>

  • Check use of and condition of safety equipment-Baby seats.<br>

  • Are unattended checkouts secured with a trolley/ chain?

  • Are customer toilet facilities clean and hygienic (if applicable)?<br>

  • Green Rules, posters in place<br>

  • Electrical injuries, posters are in place<br>

  • Are coin collection boxes in good condition

  • Ensure that tobacco products are not visible to the public, either inside or outside the premises<br>

  • Are supplier and maintenance personal adhering to store rules-Signing visitors book<br>

  • Are checkout dividers in good condition?

  • Are Rain-check vouchers being used when items on promotion are out of stock?

  • Are Customer suggestion pads available clearly for customer use?

  • SCOs- Supervisor in attendance at all times?

  • Liquor Policy & Procedures-Staff sign off on Policy & Procedures and is kept on their record<br>

  • Is supervisor intervention being used for beer, wine and tobacco sales?<br>

  • How many liquor stings(Internal/external) has the store failed through the year - 1 point for every on failed

Exterior of Store

EXTERIOR OF STORE

  • Opening hours clearly displayed?<br>

  • Is the exterior of the building clean?-Windows/ Building and signage<br>

  • Are Product and Price Window Posters following WDL Specifications?<br>

  • Is the carpark free from pot holes that need repair<br>

  • Condition of carpark- Are Carpark lines clear and marked well? and maintained rubbish free and weed free<br>

  • Condition of paint on outside of the building. Is it acceptable to WDL standards?<br>

  • Inflammable Product/Equipment stored away from market walls (Fire Safety).<br>

  • Is carpark lighting sufficient and all in good working order

  • Correct Speed Limit Signage in place

Sign off

  • Area Manager Sign off

  • Store Manager / Store owner sign off

  • Previous Audit Score

  • How many Internal/ External liquor stings has the store failed in past one year?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.