Information

  • Document No.

  • Directors/Senior Manager visit

  • Client / Site

Business Unit

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Procedures

  • Is the employee view of QSHE understood and valued?

  • Are the Risk Assessments suitable and sufficient, whilst covering all activities?

  • Are accidents being managed correctly?

Quality Management (confirm following in place, not in place, if not applicable add in detail box)

  • Customer complaints (do we record, how do we respond)

  • How are customer requirements determined? (Is this specified in contract, SLAs, KPIs?)

  • Customer satisfaction (how do you know you are doing a good job?)

  • Control of corrective actions (do you manage corrective actions, what evidence is there of managing corrective actions)

BCP and Environment

  • Is waste managed correctly where Interserve are responsible for client waste streams?

  • Are emergency procedures and Business Continuity Plans in place and being followed?

Statutory compliance (confirm following in place, not in place or not applicable)

  • Is the Assignment Intruction pack available and up to date?

  • SIA licences carried and displayed?

  • Licence reflects activity i.e. door supervisor or CCTV etc?

  • CCTV use are data controls in place?

  • Are rules relating to travel and subsistence scheme (T&S) being observed?

  • Are radio protocols being adhered to?

  • Does the site/contract Roster conform to Working Time regulations 1998?

  • Are site vehicles inspected and drivers licence checks in place?

  • Have check calls been requested for lone workers (detailed in AI)?

  • Is Portable Appliance Testing (PAT) of work equipment being carried out

  • Have all staff been issued with a copy of the employee handbook?

  • Have welfare visits been completed for all security officers?

Behaviour and Consultation

  • Have any Occupational health referrals been made? Are they being managed correctly?

  • Are Occupational Health referrals being managed correctly?

  • Are the programmes "Accident Free" Don't Walk By" and "CATS" being utilised correctly?

  • Is there any evidence of employee consultation? (e.g. Meetings, toolbox talks other means of communication)

  • In what areas are improvements required?

  • Are there any additional issues that require action?

  • What did you find positive during your visit?

  • Signature of Director/Senior Manager

  • Signature of Site/Contract Manager

  • Distribution: Site/Contract Manager, Regional Manager, Head of QSHE, QSHE Admin

Completion of actions

  • Manager confirmation of actions completed.<br><br>Date:<br><br>

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.