Report Information

FX Leisure Management Report

  • For which club?

  • For which month?

  • Date completed

  • Signed by:

Our Success

Our Success!!

  • There are many things that we do well on a regular basis. Please comment on these in the
    relevant sections below:

  • Staff -

  • Customer Service -

  • Cleaning & Maintenance -

  • Memberships & Sales -

  • Fitness, Classes & PT

Procedure Audit

Health & Safety

  • Accident book filled in correctly & follow up carried out

  • When will this be completed?

  • Fire/wet area alarms tested weekly?

  • Attach proofs

  • When will this be completed?

  • Walkie talkies used & spare set on site?

  • What is the reason for this?

  • All DM's have first aid & expiry dates up on wall?

  • Attach proofs

  • When will this be completed?

  • Who needs extra training?

  • All pool tests filled in every 2 hours and backwashes completed?

  • When will this be completed?

  • Franchise public liability certificates upto date

  • When will this be completed?

  • Pool & Spa super chlorination upto date

  • When will this be completed?

  • PAQ (adults & kids) filed away - check member on system and locate PAQ

  • Attach proofs

  • When will this be completed?

  • Wet area & shower floors sanitized (Titan) & signed off by house keeper weekly

  • Attach proofs

  • When will this be completed?

  • Emergency evacuation role plays upto date (every 6 months)

  • When will this be completed?

  • Legionella checklist completed?

  • Attach proofs

  • When will this be completed?

  • Child/member signing in form completed

  • When will this be completed?

Sales, Marketing & Membership

  • Monthly marketing plan upto date?

  • Attach proofs

  • When will this be completed?

  • Internal marketing upto date (lockers, electronic signs etc.)

  • When will this be completed?

  • Telephone calls/ enquiries/ prospects upto date

  • When will this be completed?

  • Mystery phone calls taken place and results passed onto staff for training<br><br><br>

Maintenance

  • Opening & Closing checklists completed

  • When will this be completed?

  • Daily checklists completed

  • When will this be completed?

  • DM Daily checklists completed

  • When will this be completed?

  • Cleaners Daily checklists completed

  • When will this be completed?

  • Gym weekly checklists completed

  • When will this be completed?

  • Wet Area weekly checklists completed?

  • When will this be completed?

  • Annual checklist completed?

  • Attach proof

  • When will this be completed?

Customer care

  • DVD check -check 10 Tags

  • When will this be completed?

  • Hello / Goodbye - first name terms with members

  • Who needs extra training?

Staff

  • Staff wearing full uniform & Badges?

  • Who needs what uniform?

  • Communication diaries used?

  • Why?

  • All staff signed relevant ops file?

  • Attach proof

  • When will this be completed?

Studio

  • Studio numbers filled in?

  • Attach monthly studio numbers

  • When will this be completed?

Banking

  • Daily cashing up record signed & cross reference signed by 2x staff

  • Why?

  • Paying in book matches weekly banking record

  • Why?

  • Banking forms signed by 2 staff (completed on Mondays)

  • Add media

  • When will this be completed?

  • Old till rolls filed away?

  • When will this be completed?

Total score

  • Yes

  • No

  • Yes to 26 or more = Acceptable
    No to 25 or less = Improvement required

Comments & Actions

Maintenance & Hygiene Audit

  • 1. Fail - unsatisfactory - immediate action required

    2. Fail - improvement required

    3. Pass - minimum standard

    4. Pass - good/above minimum standard

Exterior

  • Ensure FX sign in good working order

  • Attach report of faults

  • Check car park is in good order

  • Attach report of faults

  • Ensure bin collection area is clean and tidy

  • Attach report of faults

  • Check outside storage is tidy and safe

  • Attach report of faults

  • Ensure there is no litter

  • Attach report of faults

  • Ensure landscaping is tidy

  • Attach report of faults

  • Check outside of building is clean and in good condition

  • Attach report of faults

  • Check CCTV is fully operational

  • Attach report of faults

  • Check CCTV and liability (car park at own risk) signs are displayed

  • Attach report of faults

  • Check All outside lights are fully operational

  • Attach report of faults

  • Check for any health and safety hazards

  • Attach report of faults

  • Ensure all fire exits are clean and fully operational and free of obstructions

  • Attach report of faults

  • Check any fencing is in good condition

  • Attach report of faults

  • Check flu for boilers are in good condition

  • Attach report of faults

Office

  • Check the office is clean, tidy and organised

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check fax, phones & pay phone are operational

  • Attach report of faults

  • Check computers are operational

  • Attach report of faults

  • Check printer and photocopier are operational

  • Attach report of faults

  • Check all club keys are accounted for and secure

  • Attach report of faults

  • Ensure manager has full set of spare keys

Store room

  • Ensure all stock is stored neatly

  • Attach report of faults

  • Check drinks are all in date

  • Attach report of faults

  • Check we have sufficient paint for touch up and maintenance

  • Attach report of faults

  • Check lost property is tidy

  • Attach report of faults

Foyer & cafe area

  • Ensure floor is clean & safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check all advertisements upto date

  • Attach report of faults

  • Ensure all tables & chairs are clean and in good condition

  • Attach report of faults

  • Ensure cafe menu is displayed

  • Why?

  • Ensure all paintwork is in good condition

  • Attach report of faults

  • Ensure all posters and pictures are straight and dust free

  • Attach report of faults

  • Ensure flat screen tv is clean and working correctly (check all channels)

  • Attach report of faults

  • Ensure all DVDs are on the shelf and DVD rules are displayed

  • Attach report of faults

  • Ensure bins are clean and set up properly

  • Attach report of faults

  • Check clock is working and correct time

  • Attach report of faults

Reception & kitchen

  • Ensure reception desk is clean and tidy

  • Attach report of faults

  • Ensure clock is working and correct

  • Attach report of faults

  • Ensure all lighting is operational

  • Attach report of faults

  • Check bins are clean and set up correctly

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Ensure health and safety, employers liability, fire evacuation and club rules are displayed.

  • Attach report of faults

  • Ensure fish pond is clean

  • Attach report of faults

  • Check stock of glasses cups etc.

  • Attach report of faults

  • Ensure first aid boxes are fully stocked

  • Attach report of faults

  • Check all advertising upto date

  • Attach report of faults

  • Check coffee machine is clean and in good working order

  • Attach report of faults

  • Check orange machine is clean and in good working order

  • Attach report of faults

  • Check all fridges are clean and in good working order

  • Attach report of faults

  • Check all other appliances ie kettle, microwave etc. are clean and in good working order

  • Attach report of faults

Pool plant room

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check room is tidy and organised

  • Attach report of faults

  • Ensure all chemicals are stored neatly and safely

  • Attach report of faults

  • Ensure PPE and eye wash station are in good condition and in date

  • Attach report of faults

  • Ensure CO2 is stored safely and detectors operate correctly

  • Attach report of faults

  • Ensure CO2 is stored safely and detectors operate correctly

  • Attach report of faults

  • Check the dosing system and flow cell are working correctly

  • Attach report of faults

  • Check all pipe work and filters for leaks

  • Attach report of faults

  • Check day tanks are clean and clearly labelled

  • Attach report of faults

  • Check steam generator is working and in good condition

  • Attach report of faults

  • Check skimmer and pump baskets are clean

  • Attach report of faults

  • Check all circuit breakers are on

  • Attach report of faults

Spa plant room

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check room is tidy and organised

  • Attach report of faults

  • Ensure all chemicals are stored neatly and safely

  • Attach report of faults

  • Ensure PPE and eye wash station are in good condition and in date

  • Attach report of faults

  • Ensure CO2 is stored safely and detectors operate correctly

  • Attach report of faults

  • Check the dosing system and flow cell are working correctly

  • Attach report of faults

  • Check all pipe work and filters for leaks

  • Attach report of faults

  • Check day tanks are clean and clearly labelled

  • Attach report of faults

  • Check steam generator is working and in good condition

  • Attach report of faults

  • Check skimmer and pump baskets are clean

  • Attach report of faults

  • Check all circuit breakers are on

  • Attach report of faults

Boiler room

  • Check floor is clean dry and safe

  • Attach report of faults

  • Check for any leaks

  • Attach report of faults

  • Check boilers are fully functional

  • Attach report of faults

  • Ensure all lighting is operational

  • Attach report of faults

Sunbed 1

  • Ensure bed is clean and in good working order

  • Attach report of faults

  • Check all tubes are working

  • Attach report of faults

  • Check last time bed retubed (500 hours)

  • Attach report of faults

  • Check head rest in good condition

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Check spray and centre feeds are full

  • Attach report of faults

  • Check floor is clean and in good condition

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check guidelines are displayed

  • Attach report of faults

  • Check fans are clean and operational

  • Attach report of faults

Sunbed 2

  • Ensure bed is clean and in good working order

  • Attach report of faults

  • Check all tubes are working

  • Attach report of faults

  • Check last time bed retubed (500 hours)

  • Attach report of faults

  • Check head rest in good condition

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Check spray and centre feeds are full

  • Attach report of faults

  • Check floor is clean and in good condition

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check guidelines are displayed

  • Attach report of faults

  • Check fans are clean and operational

  • Attach report of faults

Sunbed 3

  • Ensure bed is clean and in good working order

  • Attach report of faults

  • Check all tubes are working

  • Attach report of faults

  • Check last time bed retubed (500 hours)

  • Attach report of faults

  • Check head rest in good condition

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Check spray and centre feeds are full

  • Attach report of faults

  • Check floor is clean and in good condition

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check guidelines are displayed

  • Attach report of faults

  • Check fans are clean and operational

  • Attach report of faults

Sunbed 4

  • Ensure bed is clean and in good working order

  • Attach report of faults

  • Check all tubes are working

  • Attach report of faults

  • Check last time bed retubed (500 hours)

  • Attach report of faults

  • Check head rest in good condition

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Check spray and centre feeds are full

  • Attach report of faults

  • Check floor is clean and in good condition

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check guidelines are displayed

  • Attach report of faults

  • Check fans are clean and operational

  • Attach report of faults

Male toilets

  • Check all lighting is operational

  • Attach report of faults

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check ceiling tiles are clean and secure

  • Attach report of faults

  • Check all vents and fans are clean and fully operational

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check mirrors are clean

  • Attach report of faults

  • Check hand driers are working

  • Attach report of faults

  • Check toilets are clean

  • Attach report of faults

  • Check toilet brushes are clean and presentable

  • Attach report of faults

  • Ensure toilet roll holders are full, clean and operational

  • Attach report of faults

  • Check urinals are clean and operational

  • Attach report of faults

  • Check all advertising is upto date

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Check sinks are clean and work top in good order

  • Attach report of faults

Male changing rooms

  • Check paintwork is in good condition

  • Attach report of faults

  • Check all advertising is upto date

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check ceiling tiles are clean and secure

  • Attach report of faults

  • Check all vents and fans are clean and fully operational.

  • Attach report of faults

  • Check air con units are fully operational and clean

  • Attach report of faults

  • Check radiators and heating on/off according to season

  • Attach report of faults

  • Check locker doors are fully operational and in good order

  • Attach report of faults

  • Check lockers are free from rubbish

  • Attach report of faults

  • Check locker tops are dust free

  • Attach report of faults

  • Check spin dryer is fully operational

  • Attach report of faults

  • Check tv and fittings are fully operational and clean

  • Attach report of faults

  • Check hair driers and chrome rings are clean, operational and safe

  • Attach report of faults

  • Check mirrors are clean

  • Attach report of faults

  • Check valuables and padlock notices are displayed

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Ensure benches/seating are clean and in good order

  • Attach report of faults

Male showers

  • Check wall tiles are clean and check grout

  • Attach report of faults

  • Check floor tiles are clean and check grout

  • Attach report of faults

  • Check drains are clear of hair

  • Attach report of faults

  • Check shower cubicles are clean and secure

  • Attach report of faults

  • Check shampoo dispensers are clean and in good order

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

Female toilets

  • Check all lighting is operational

  • Attach report of faults

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check ceiling tiles are clean and secure

  • Attach report of faults

  • Check all vents and fans are clean and fully operational

  • Attach report of faults

  • Check paintwork is in good condition

  • Attach report of faults

  • Check mirrors are clean

  • Attach report of faults

  • Check hand driers are working

  • Attach report of faults

  • Check toilets are clean

  • Attach report of faults

  • Check toilet brushes are clean and presentable

  • Attach report of faults

  • Ensure toilet roll holders are full, clean and operational

  • Attach report of faults

  • Check sanitary bins are clean and not overflowing

  • Attach report of faults

  • Check all advertising is upto date

  • Attach report of faults

  • Check locker doors are fully operational and in good order

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

Female changing rooms

  • Check paintwork is in good condition

  • Attach report of faults

  • Check all advertising is upto date

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Ensure floor is clean dry and safe

  • Attach report of faults

  • Check ceiling tiles are clean and secure

  • Attach report of faults

  • Check all vents and fans are clean and fully operational.

  • Attach report of faults

  • Check air con units are fully operational and clean

  • Attach report of faults

  • Check radiators and heating on/off according to season

  • Attach report of faults

  • Check locker doors are fully operational and in good order

  • Attach report of faults

  • Check lockers are free from rubbish

  • Attach report of faults

  • Check locker tops are dust free

  • Attach report of faults

  • Check spin dryer is fully operational

  • Attach report of faults

  • Check tv and fittings are fully operational and clean

  • Attach report of faults

  • Check hair driers and chrome rings are clean, operational and safe

  • Attach report of faults

  • Check mirrors are clean

  • Attach report of faults

  • Check valuables and padlock notices are displayed

  • Attach report of faults

  • Check bin is clean and set up correctly

  • Attach report of faults

  • Ensure benches/seating are clean and in good order

  • Attach report of faults

Female showers

  • Check wall tiles are clean and check grout

  • Attach report of faults

  • Check floor tiles are clean and check grout

  • Attach report of faults

  • Check drains are clear of hair

  • Attach report of faults

  • Check shower cubicles are clean and secure

  • Attach report of faults

  • Check shampoo dispensers are clean and in good order

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

Main Studios

  • Ensure floor is clean, dry and safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check clock is clean and working

  • Attach report of faults

  • Ensure mirrors are clean

  • Attach report of faults

  • Ensure windows and sills are clean

  • Attach report of faults

  • Check air con units are clean and fully operational

  • Attach report of faults

  • Check fire exit is clear of obstructions

  • Attach report of faults

  • Check all equipment & mats are in good order, clean & tidied away

  • Attach report of faults

  • Ensure sound system & head mic are in good working order ( check spare head mic on site)

  • Attach report of faults

  • Ensure timetable is upto date and well presented

  • Attach report of faults

  • Check all paintwork is in good condition

  • Attach report of faults

Spin studio

  • Ensure floor is clean, dry and safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check clock is clean and working

  • Attach report of faults

  • Ensure mirrors are clean

  • Attach report of faults

  • Ensure windows and sills are clean

  • Attach report of faults

  • Check air con units are clean and fully operational

  • Attach report of faults

  • Check fire exit is clear of obstructions

  • Attach report of faults

  • Check all equipment is clean and working

  • Ensure sound system & head mic are in good working order ( check spare head mic on site)

  • Attach report of faults

  • Ensure timetable is upto date and well presented

  • Attach report of faults

  • Check all paintwork is in good condition

  • Attach report of faults

Yoga studio

  • Ensure floor is clean, dry and safe

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check clock is clean and working

  • Attach report of faults

  • Ensure mirrors are clean

  • Attach report of faults

  • Ensure windows and sills are clean

  • Attach report of faults

  • Check air con units are clean and fully operational

  • Attach report of faults

  • Check fire exit is clear of obstructions

  • Attach report of faults

  • Check all equipment & mats are in good order, clean & tidied away

  • Attach report of faults

  • Ensure sound system & head mic are in good working order ( check spare head mic on site)

  • Attach report of faults

  • Ensure timetable is upto date and well presented

  • Attach report of faults

  • Check all paintwork is in good condition

  • Attach report of faults

Gym area

  • Check all cardio equipment is fully functional

  • Identify fault?

  • Faulty cardio equipment
  • Make:

  • Model:

  • Serial number:

  • Fault

  • Reported to engineer?

  • Check all cardio machines are clean ( check screens, bottle tops and dust)

  • Attach report of faults

  • Check all resistance equipment is fully functional

  • Identify fault?

  • Faulty resistance equipment
  • Make:

  • Model:

  • Serial number:

  • Fault

  • Reported to engineer?

  • Check all resistance machines are clean ( check dust)

  • Attach report of faults

  • Ensure all dumb bells are not loose and free weights are tidy

  • Attach report of faults

  • Check upholstery on all equipment is in good order

  • Attach report of faults

  • Check under all treadmills for cleanliness

  • Attach report of faults

  • Check all paintwork is in good condition

  • Attach report of faults

  • Check high levels for dust and cobwebs

  • Attach report of faults

  • Check carpet is clean and in good condition

  • Attach report of faults

  • Check bins are clean and set up correctly

  • Attach report of faults

  • Check mirrors are clean

  • Attach report of faults

  • Check all advertising is upto date

  • Attach report of faults

  • Check all fire doors are clear of obstructions

  • Attach report of faults

  • Check all matting is clean and in good condition

  • Attach report of faults

  • Check all fans are clean and in good working order

  • Attach report of faults

  • Check air con units are clean and fully operational

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check scales are in good order and conversion chart displayed

  • Attach report of faults

  • Check all audio and visual equipment is in good working order

  • Attach report of faults

  • Check water fountain is clean and in good working order

  • Attach report of faults

Sauna

  • Check temp is correct

  • Attach report of faults

  • Ensure floor tiles are clean and safe (check grout)

  • Attach report of faults

  • Check all interior wood is clean and secure

  • Attach report of faults

  • Check benches are clean (especially between slats) and secure

  • Attach report of faults

  • Ensure all lighting is fully operational

  • Attach report of faults

  • Ensure oven is fully operational and check coals

  • Attach report of faults

Steam room 1

  • Ensure ensure floor tiles are clean and safe, check grout

  • Attach report of faults

  • Ensure ensure wall tiles are clean and check grout

  • Attach report of faults

  • Ensure all lighting is fully operational

  • Attach report of faults

  • Ensure ensure seating is clean and check grout

  • Attach report of faults

  • Check steam outlet is in good condition and clearly identified

  • Attach report of faults

  • Check temp is correct and plenty of steam

  • Attach report of faults

  • Check room smells of essence

  • Attach report of faults

Steam room 2

  • Ensure ensure floor tiles are clean and safe, check grout

  • Attach report of faults

  • Ensure ensure wall tiles are clean and check grout

  • Attach report of faults

  • Ensure all lighting is fully operational

  • Attach report of faults

  • Ensure ensure seating is clean and check grout

  • Attach report of faults

  • Check steam outlet is in good condition and clearly identified

  • Attach report of faults

  • Check temp is correct and plenty of steam

  • Attach report of faults

  • Check room smells of essence

  • Attach report of faults

Spa

  • Ensure all wall and floor tiles around spa are clean safe and check grout

  • Attach report of faults

  • Check steps and handrails clean and safe

  • Attach report of faults

  • Ensure overflow channel and cover are clean

  • Attach report of faults

  • Check all lighting is operational

  • Attach report of faults

  • Check scum line is clean and vacuuming has been done

  • Attach report of faults

  • Check water for foaming, clarity, and no red eye

  • Attach report of faults

  • Ensure water temp is correct

  • Attach report of faults

Pool

  • Check scum lines are clean and vacuuming has been done

  • Attach report of faults

  • Check all wall tiles are clean and check grout

  • Attach report of faults

  • Ensure all lighting is operational

  • Attach report of faults

  • Check water clarity and temperature

  • Attach report of faults

Poolside & surrounding areas

  • Ensure doors and windows are clean

  • Attach report of faults

  • Ensure doors and windows are clean

  • Attach report of faults

  • Ensure clock is correct

  • Attach report of faults

  • Ensure all lighting is operational

  • Attach report of faults

  • Check bins are clean and set up correctly

  • Attach report of faults

  • Ensure we have sufficient towel hooks

  • Attach report of faults

  • Ensure bathing guidelines are displayed

  • Attach report of faults

  • Check showers are fully operational

  • Attach report of faults

  • Check all wall and floor tiles are clean including grout (especially in showers)

  • Attach report of faults

  • Ensure all fan heaters/vents are clean and operational

  • Attach report of faults

  • Check all chrome is clean and rust free

  • Attach report of faults

Maintenance & Hygiene audit - Conclusion

  • Please list delegated jobs, along with target completion date:

Sales & Marketing

Sales & Marketing

Membership sales

  • Friends

  • Walk past

  • Ex member

  • Renewal

  • SMS

  • Referral

  • Leaflet

  • Guest

  • Promo

  • Email

  • Signage

Enquiry source:

  • Friends- total enquiries

  • Sales generated

  • Newspaper- total enquiries

  • Sales generated

  • Radio- total enquiries

  • Sales generated

  • Sales generated

  • Sales generated

  • SMS- total enquiries

  • Sales generated

  • Signage- total enquiries

  • Sales generated

  • Leaflets- total enquiries

  • Sales generated

  • Website- total enquiries

  • Sales generated

  • Mail Merge- total enquiries

  • Sales generated

  • Referral- total enquiries

  • Sales generated

  • Walk past-total enquiries

  • Sales generated

  • Town centre- total enquiries

  • Sales generated

  • Ex member- total enquiries

  • Sales generated

  • Outreach- total enquiries

  • Sales generated

Notes

Notes

  • Please add any relevant notes

  • Internal marketing:

  • Health & Safety:

  • Fitness classes:

  • Customer care:

  • Instructors:

List of rent income and source

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.