Title Page

  • Conducted on

  • Prepared by

  • Location

Front End Payment Supervision (Shoulder to Shoulder Verification of Good Payment with the team through ACO & Belted Checkouts)

❏ Verify Mode of Sale in ACO & Belted Checkouts?

  • ➢ Verify effective bulk drink payment / mirrors in place

  • ➢ Is the Team Member engaging with our Customers

  • ➢ 2 team members during peak times / 1 to 8 ratio

  • ➢ Verify Grids for ACO coverage for the week

Online Customer Experience Review (Review previous 2 weeks = login to ECF > Reports > Online Audit Summary Report > Date Range > Preview)

❏ Store completing required amounts of Online Customer Experience Reviews?

  • ➢ Pick Up Only - completing 1 audit per day

  • ➢ HD & Pick Up - completing 1 audit per day for Pick Up orders & 1 audit per session for Delivery orders

  • ➢ Check variety of team members completing audits & ensure team members not auditing / picking their own orders

  • ➢ Complete: 1 Audit Pick Up Only & 2 Audits in HD Store

Inventory Routine Grocery (Review on the day of visit with RF device)

❏ Has the overall Grocery Routine been completed?

  • ➢ Verify Gaps/Low Lines across Groceries & Freezer have been scanned today - and either adjusted or filled to shelf

  • ➢ Action Centre Alerts completed

  • ➢ Daily Stock Check completed

  • ➢ Quick Scan completed for Overstock cages

Planogram Integrity (Review the Grocery Planograms below to ensure correct execution. Full range on show & no missing tickets/lines. Please consider our Sustainability commitments and use a device e.g. Store iPad / Store Tablet / Chromebook to access InfoShare rather than printing planograms)

❏ Are Planograms completed correctly?

  • ➢ Review Soft Drinks Bottle/Cans

  • Review 1 of the following Planograms: Medicinal, Vitamins, Cosmetics, Skin Care

  • ➢ Review the most recently completed planogram.

Out of Code Process Grocery (Review Bulletin & Out of Code Process)

❏ Bulletin & Out of Code Process completed correctly? (Spot check previous 2 weeks of Bulletin & Out of Code in Device)

  • ➢ Bulletin Review - No Out of Code product on show & Grocery dates entered in for the next two months

  • ➢ Review Stock Rotation based on expiry dates

  • ➢ Review Deleted Lines B/E - Review Best Before Dates & Ticketed Correctly

  • ➢ Verify Out of Codes for today are completed in Device

Inventory Routine Fresh (Review on the day of visit with RF device)

❏ Has the overall Fresh Routine been completed?

  • ➢ Verify Gaps/Low Lines across Fresh Con/Bakery have been scanned today - and either adjusted or filled to shelf

  • ➢ Spot check MPLs/Capacities as you are scanning Low Lines/Gaps & Overstocks to verify they are accurate as per process

  • ➢ Action Centre Alerts completed

  • ➢ Quick Scan completed for Overstock cages

  • ➢ SMP in place through Fresh for Coolrooms & BOH

Production Planners (Review on the day of visit with RF device)

❏ Are Productions planners in use and being followed

  • in Deli? Adjusting as required for sales?

  • in Seafood? Adjusting as required for sales?

  • in Bakery? Adjusting as required for sales?

  • Prop bakery Thaw? Adjusting as required for sales?

Volatile Lines (Review on the day of visit with RF device)

❏ Verify volatile lines in Fruit & Veg, Fresh Service & Bakery. Have they been actioned today & regular adjustments in the past 7 days?

  • ➢ Fruit & Veg Volatile Lines reviewed daily

  • ➢ Fresh Service Volatile Lines reviewed daily

  • ➢ Bakery Volatile Lines reviewed weekly

Out of Code Process Fresh (Review Date Entry Process & Out of Code Process)

  • ➢ Date Entry Review - No Out of Code product on show & Fresh dates entered in for the next 10 days (to be completed across Wednesday & Thursday)

  • ➢ Review Stock Rotation based on expiry dates

  • ➢ Verify Out of Codes for today are completed in Device

  • ➢ Coolroom Check for Dates

Food Surplus Diversion (Review Food Surplus Diversion YTD and Food Surplus recording for Farmer & Wildlife and Local Food Rescue Partner if applicable)

❏ Food surplus diversion improvement on previous month (working towards 75% diversion target) & Food Surplus recorded correctly for the previous 2 weeks?

  • ➢ Food Surplus Diversion improvement on previous month

  • ➢ Food Surplus being recorded correctly (applicable if the store has a Farmer & Wildlife Partner and/or Local Food Rescue Partner exc. OzHarvest/Foodbank/Fareshare)

  • ➢ Recycling Zones set up as per process

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.