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  • The purpose of this document is to prepare you to complete the Sonic Cybersecurity Store Self Assessment

Best Practices for your drive-in!

Physical Security:

  • Make sure doors are closed and locked

  • Always check and verify the ID of non-employees who want to come inside

  • Your server cabinet should be locked, and the keys should be stored in the safe

  • Each employee should have their own ID or MagCard to ring up transactions or clock in

  • Passwords should not be written down or shared

  • Sensitive information such as employee data (i.e., Social Security Number, Date of Birth, etc) or sales data (i.e. credit card information) must be locked in safe box or file cabinet.

  • When sensitive information is no longer needed, it must be securely shredded

  • Always securely erase or destroy outdated or defective hard drives

  • Post the Cybersecurity sticker and Anti-Vishing magnet so they are easily visible

  • Use a DVR system and/or security cameras to watch critical areas of the drive-in, including building access, POS systems, and the stalls

  • Check credit card machines daily for signs of skimmers. Check all of them; those inside and outside, including stalls. Keep a simple log of all your checks. If you do not know what a skimmer is, refer to e-learning guide.

System Access:

  • Sonic personnel from HQ or contracted vendors are the only people who should remotely connect to store systems. These include HQ, SEI, and INFOR support personnel.

  • Only equipment approved by Sonic is allowed to be utilized in drive-ins. Do not add your own equipment.

  • On the back-office computer/server, no additional software may be added. Only Sonic-approved applications are permitted.

  • Vigilix and Bomgar are the approved tools for support teams to remote in to your system. Do not install other tools

Training:

  • All personnel need to complete the Cybersecurity E-Learning modules on Partnernet

  • New hires in the drive-in need to complete the Skimmer Awareness training on Partnernet

  • Drive-ins should provide additional security awareness training regularly once the new hire training is complete

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.