Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Signs/Lighting
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Marquee/LED Sign in good condition and working
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All Entrance/Exit, Logo, Building, Security, Signs are fully lit and in good repair<br>
Landscaping/ Lot Cleanliness
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All landscaping ( beds, planters, grass) is well maintained and free of weeds and grass
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Sidewalks, parking lot (including striping), stalls,back door area are clean (no bread racks or boxes present on lot),grease free, clutter free, in good repair with handicapped parking area clearly marked.
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No litter or trash bags present or visible on parking lot in any direction
Canopy
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No major dents or damage (clearance signs present)
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All canopy lighting is fully functional, clean and in good repair
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Canopy (including braces and stall poles) are clean, free of rust,, cobwebs, debris, gutters are clean and stall numbers are posted.
Menu housings/ POP
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Menu housings and PAYS units fully functional, in good repair, clean (no sticker residue or handwritten signs)
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All POP is placed according to monthly Manager's guide
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Yard signs, banners, lug ons, clings and wall posters are current and neat in appearance
Patio
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Tables, chairs, are clean, rust free and in good condition
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Patio surface free of grease/debris and in good repair
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Music is audible from all stalls
Windows/doors
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All windows, window ledges, glass doors are clean and not used for storage (cup holders, clipboards, cleaning products, etc.
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Doors are in good working order with frames clean/polished
Restrooms
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All aspects of restroom clean ( doors, walls, ceilings, floors, mirror, baseboards), in good repair, fixtures must be visually acceptable, in working order and free of odor
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Restrooms must be stocked with the following as a minimum: Hot water, soap, sanitizer,paper towels, Sonic hand washing sign,trash can with lid and toilet paper (and paper towels) positioned inside approved dispenser
General Exterior
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Dumpster area is clean, visually acceptable, free of debris, well maintained with lids closed, gates closed and in good condition
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Two trash cans present on patio, DT two additional cans. All trash cans are clean and visibly appealing and not overflowing with trash bags tucked inside.
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General appearance is acceptable (fencing, exterior walls, storm drains, etc.
Employee/Manager Image
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Employees are neat and clean, properly wearing approved wrinkle free Sonic uniform, including name tag, black pants, proper footwear and clean apron
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Restrained hair in Sonic hat or visor, no jewelry,1/4" nails with no polish (not fake), facial hair is closely groomed
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Employees demonstrating sense of urgency and overall friendly disposition
Drive Thru/Hop Out
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All DT boards are clean and in good repair
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DT speaker and stand clean, working properly and in good condition
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Customer view areas (windows, doors, building, lane) in DT are clean and visually acceptable