Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
LOCATION AND OBS DATA
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STATION
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DATE OF OBSERVATION
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OBSERVERS GAT ID
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SPECIFIC CARRIER
- AMERICAN
- AMERICAN EAGLE
- AIR CANADA
- AERO MEXICO
- JET BLUE
- UNITED
- SPIRIT
- DELTA
- ALEGIANT
- SUN COUNTRY
- SOUTHWEST
- ALASKA AIRLINES
- UNITED EXPRESS
- DELTA CONNECITON
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A/C TYPE
- B747
- B777
- B767
- B757
- B737
- B717
- A318
- A319
- A320
- A321
- A300
- A310
- A330
- ERJ170/75
- ERJ190
- ERJ135/145
- ERJ140
- CRJ200
- CRJ700
- CRJ900
- MD88
- MD90
- MD80
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TERMINAL (IF APPLICABLE)
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GATE NUMBER
OBSERVATION FLIGHT INFORMATION AND CONDITIONS
FLIGHT INFO
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ARRIVAL FLIGHT NUMBER
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DEPARTURE FLIGHT NUMBER
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TYPE OPERATION
CONDITIONS
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ENVIRONMENTAL
- CLEAR
- FOG
- RAIN
- SNOW/SLEET/ICE
- EXTREME HEAT
- COLD
- WINDY
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RAMP CONDITIONS
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LIGHTING CONDITIONS
PRE-ARRIVAL
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All A/C GSE serviced and ready. Pre-flight arrival/safety briefing (a.k.a. huddle) held.
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Ramp personnel at gate 5-15 min before arrival
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FOD walk complete and Operational Safety/Diamond Zone cleared of FOD before A/C arrival
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Gate area clean and orderly. Proper number of safety cones/delineators and chocks available
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Jetbridge / Boarding Ramp stowed properly (Designated spot or fully retracted) prior to A/C arrival
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GSE properly staged and Operational Safety/Diamond Zone cleared of equipment and personnel before A/C arrival
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Marshaler and wingwalkers in position for A/C arrival with proper safety wands (night wands as required)
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Stop line identified.
ARRIVAL
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Marshaller and wingwalkers in proper position (Able to observe one another) and marshaller maintained eye contact with filght crew. Used proper hand singals.
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Tow-in procedures properly followed (If Applicable)
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Safe to approach signal given by Marshaller ONLY when engines off, nose chocked & beacon off. Crew does not approach A/C until receiving the "safe to approach" signal from the Marshaller
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A/C parked correctly on designated stop line. Properly chocked (follow carrier procedure). No GSE operated in Operational safety/Diamond Zone during A/C Arrival
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Proper number and placement of safety cones/delineators in place. GSE not positioned or approached A/C until aircraft was properly chocked and safety cones/delineators in place
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Arrival walkaround properly conducted with purpose (noticeable) and within the required time period
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GPU tongue disconnected from tow vehicle prior to connecting to A/C
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Fixed or towable GPU properly connected to aircraft within the preferred time
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Tail Stand properly installed within the required time (If Applicable)
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Conditioned air properly connected and within preferred time
PASSENGER LOADING BRIDGE
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Loading bridge pre-use checklist posted and followed
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Loading bridge positioning procedures followed. Does not approach aircraft without marshaller. Marshaller used proper hand signals.
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Inspection of passenger boarding door and surrounding area completed prior to opening
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Passenger doors opened and secured properly. Mobile bridge adapter readily available, positioned and properly secured
PASSENGER/CREW STAIRS
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Passenger/crew stairs pre-use inspection completed
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Passenger/crew staris positioning procedures followed. Does not approach aircraft without marshaller. Marshaller used proper hand signals.
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Inspection of passenger boarding door and surrounding area completed prior to opening
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Passenger doors opened and secured properly. Mobile bridge adapter readily available, positioned and properly secured
PERSONNEL
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Wearing proper PPE and proper uniform. Ramp personnel wearing hearing protection and reflective vests on arrival
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Exhibited appropriate work behavior (i.e. no horseplay). Exhibited sense of urgency and awareness of operational timelines while following safe work practices. Processes completed with purpose.
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Ramp personnel avoided walking where not authorized (i.e. under fuselage, stepping over towbar, between bag carts.
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All traffic regulations procedures followed. GSE operated within safety requirements (i.e. speed, seatbelts used at all times)
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Describe the threat(s). How did the crew manage or mismanage the threat(s)?
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Describe the crew error(s) and associated undesired aircraft states.
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Comments - Good or bad (Provide examples).