Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
LOCATION AND OBS DATA
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STATION
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DATE OF OBSERVATION
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OBSERVERS GAT ID
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SPECIFIC CARRIER
- AMERICAN
- AMERICAN EAGLE
- AIR CANADA
- AERO MEXICO
- JET BLUE
- UNITED
- SPIRIT
- DELTA
- ALEGIANT
- SUN COUNTRY
- SOUTHWEST
- ALASKA AIRLINES
- UNITED EXPRESS
- DELTA CONNECITON
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A/C TYPE
- B747
- B777
- B767
- B757
- B737
- B717
- A318
- A319
- A320
- A321
- A300
- A310
- A330
- ERJ170/75
- ERJ190
- ERJ135/145
- ERJ140
- CRJ200
- CRJ700
- CRJ900
- MD88
- MD90
- MD80
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TERMINAL (IF APPLICABLE)
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GATE NUMBER
FLIGHT INFO
OBSERVATION FLIGHT INFORMATION AND CONDITIONS
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ARRIVAL FLIGHT NUMBER
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DEPARTURE FLIGHT NUMBER
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TYPE OPERATION
CONDITIONS
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ENVIRONMENTAL
- CLEAR
- FOG
- RAIN
- SNOW/SLEET/ICE
- EXTREME HEAT
- COLD
- WINDY
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RAMP CONDITIONS
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LIGHTING CONDITIONS
PRE-DEPARTURE
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Ramp and Operational safety/diamond zoned free of any items that could interfere with the safe operations of GSE or cause FOD
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Pre departure walk around performed
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Steering by-pass pin installed or torque link disconnected prior to towbar attachment
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Correct size of pushback tractor and towbar used for pushback
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Pre-departure huddle/pushback briefing held
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GPU removal procedures followed and power cord properly stowed
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Conditioned air removal procedures followed
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Pre-pushback procedures followed. GSE clear and outside operational safety/diamond zone. Chocks and cones/delineators not removed until servicing complete and GSE removed.
PASSENGER LOADING BRIDGE
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Confirmed cabin secure before closing A/C door
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Passenger doors closed and secure properly
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Loading bridge procedures followed. Use of Marshaller. Marshaller used proper signals. Loading bridge properly stowed in designated position.
PASSENGER/CREW STAIRS
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Confirmed cabin secure before closing A/C door
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Passenger door closed and secured properly
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Passenger/Crew Stairs procedures followed. Use of Marshaller. Marshaller used proper signals. Loading bridge properly stowed in designated position
DEPARTURE
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Agent remains at safe position on bridge until the A/C clears the gate
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If headset inoperative, flight crew briefed about the use of hand signals
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Marshaling, Wingwalkers procedures followed. Proper number of wingwalkers. Proper signals. Wingwalkers and marshaller/pushback operator maintained clear line of sight at al times. Wingwalkers utilized safety wands(night wands when applicable)
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Pushback procedures followed. Pushback operator used a maximum of a slow moderate waling pace during pushback. Tractor and towbar in line with the aircraft at the completion of pushback.
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Steering by-pass pin removal, or torque re-connect procedures followed. Towbar disconnected (USE OF CHOCK) procedures followed.
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Final dispatch/release procedures followed. Final marshaller held the STOP signal until all personnel and GSE were safely clear of the A/C. Final marshaller gave HOLD signal ONLY after the aircraft was clear of all persons and GSE
POST-DEPARTURE/RETURN & HOUSING
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Pushback operator drove safely back into position. Wingwalkers marshaller conducted a FOD walk while waling back into the gate area.
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Gate fully prepared for next arrival
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Post departure briefing conducted prior to any crew member leaving the gate area.
PERSONNEL
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Wearing proper PPE and proper uniform. Ramp personnel wearing hearing protection and reflective vests on arrival
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Exhibited appropriate work behavior (i.e. no horseplay). Exhibited sense of urgency and awareness of operational timelines while following safe work practices. Processes completed with purpose.
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Personnel use correct manual handling and lifting techniques
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Ramp personnel avoided walking where not authorized (i.e. under fuselage, stepping over towbar, between bag carts.
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Describe the threat(s). How did the crew manage or mismanage the threat(s)?
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Describe the crew error(s) and associated undesired aircraft states.
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Comments - Good or bad (Provide examples).
