Anonymous

Gaylord National CID Service

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Use this Template

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Title Page

Document No.
Audit Title
Client / Site
Conducted on
Prepared by
Location
Personnel

Telephone etiquette meets standards
Warm welcome/greeting provided
STAR followed Service Basic 1 and 2
Guest name was used during the interaction
STAR followed Service Basic 4
STAR confirmed callers request
STAR offered to deliver the item within 30 min
Further assistance offered to the guest
Warm and sincere closing offered and appreciation demonstrated
STAR followed Service Basic 1 and 2 to close the interaction

Anonymous

Gaylord National CID Service

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.