Title Page
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Site conducted
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Joining Date
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Prepared by
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Name of Trainee
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Location
Day 01
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Introduction to /Slash Specialty Coffee
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Vision
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Management
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Where are we now?
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What is Speciality Coffee?
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Menu Explanation
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'Note: Engage yourself and observe the daily operation. Utilise the time for more information
Day 02
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Quick Revise of Day 1
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Pos (Point of Sale)
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Coffee machine, Grinders & equipments
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Cleanliness and hygiene
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Customer service & coffee making practice
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Trainer Analyse & Management sifting Comment
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'Note: learn the proper way to handle the coffee machine and different types of coffee in the menu (Portafilter, Tamping, extraction, steaming, pouring,serving and clearance)
Day 03
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Revise Day 01 & 02
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Daily operations
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Menu in Details
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Coffee Beans
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Calibration of Machine
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Steaming Milk
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*Note: Understanding Menu Recipe, Standards & Methods, Observe customer service, order taking and order punching.
Day 04
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Drip Coffee
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Special Drinks Recipe
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Expiry & Storage
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POS Testing & Excel Sheets
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Practice coffee making
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*Note: Aware of municipality files, Personal Grooming, hygiene and Food Safety
Day 05
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Revise Day 03 & 04
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Stock Understanding
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Consistency of Product
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Customer Focused
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Company Policy
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*Note: Follow To Do list and keep revising menu. redoes and standards.
Day 06
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*Note: Make sure you are ready to serve customers great service and great product
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Revise All Days
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Practice Coffee Making
Declaration
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I hereby declare the training provided by (trainer) was fully beneficial and performed to my best of knowledge.
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Name and Signature
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Trainer's Name and Signature
