Student break room

  • Was the break room clean?

  • Were the vending machines stocked?

Learning Resource Center

  • Were the hours of operation clearly posted?

  • Was the LRC neat and orderely?

  • Was the LRC staffed appropriately?

Bulletin boards

  • Was the information posted on the bulletin boards up to date?

  • Did the bulletin boards present information in an orderly fashion?

  • Were there an adequate number of bulletin boards?

Campus appearance

  • Was the waiting area/lobby neat, clean, and inviting?

  • Was the interior of the campus clean and well maintained?

  • Was the campus well lit?

  • Was the parking lot(s) well lit?

  • Was Security provided - especially after dark?

  • Was the exterior of the campus neat, clean, and well maintained?

  • Is this a TX school?

  • If yes, please take a picture of the Student Complaint Policy (form PS401P) as posted.

New Student Orientation

  • Did you attend New Student Orientation?

  • If yes, please check the following associates that were present at Orientation.

  • Campus President

  • Academic Dean

  • Admissions Director

  • Director of Student Affairs or Director of Student Services & Director of Graduate Employment

  • Business Office Director

  • Financial Aid Director

  • New Start Welcome Team

  • Relevant Program Directors and/or Program Staff (if available)

  • Lamp Lighters

  • Were the student stations organized and set up in close proximity of one another?

  • Was the Orientation room clean and professionally organized?

  • Did the Campus President complete the Concorde Mission Statement and Core Values activity?

  • Did the Campus President review the Emergency Readiness Plan?

  • Was the Concorde Orientation video played?

  • Did the students leave orientation with a clear and motivated picture of the philosophy of Concorde?

  • Did each department make known its determination to assist each student accomplish his/her goals?

  • General comments

  • Quality Assurance Team Member

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