Student breakroom

Was the break room clean?

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Were the vending machines stocked?

Learning Resource Center

Were the hours of operation clearly posted?

Was the LRC neat and orderly?

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Was the LRC staffed appropriately?

Bulletin Boards

Was the information posted on the bulletin boards up to date?

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Did the bulletin boards present information in an orderly fashion?

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Were there an adequate number of bulletin boards?

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Campus appearance

Was the waiting area/lobby neat, clean, and inviting?

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Was the interior of the campus clean and well maintained (to include hallways and stairwells)?

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Was the interior of the campus well lit?

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Was the parking lot(s) well lit?

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Was Security provided - especially after dark?

Was the exterior of the campus neat, clean, and well maintained?

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Were the laboratories clean, organized and free of clutter?

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Were the restrooms clean?

Were the restrooms regularly maintained?

If this school is located in TX please take a picture of the Student Complaint Policy (form PS401P) as posted.
New Student Orientation

Did you attend New Student Orientation?

Please check the following Associates that were present at Orientation.

Campus President

Academic Dean

Admissions Director

Director of Student Affairs

Director of Student Services (if applicable)

Director of Graduate Employment (if applicable)

Business Office Diretor

Financial Aid Director

New Start Welcome Team

Relevant Program Directors

Relevant Program Staff (if available)

Lamp Lighters

Were the student stations organized and set up in close proximity of one another?

Was the Orientation room clean and professionally organized?

Did the Campus President complete the Concorde Mission Statement and Core Value activity?

Did the Campus President review the Emergency Readiness Plan?

Was the Concorde Orientation video played?

Did the students leave orientation with a clear and motivated picture of the philosophy of Concorde?

Did each department make known its determination to assist each student accomplish his/her goals?

Quality Assurance Team Member
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.