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Removal of litter and trash
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Trash can serviced by11:30 and then checked and serviced by 4pm or 9pm if evening crew in place
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Checked and serviced by 4pm or 9pm if evening crew in place
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Driver address overflowing cans 8am
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Curblines on all routes swept daily
Stickers and Graffiti
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95% small stickers , tags and graffiti removed with 24 hours
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95 % large Graffiti tags removed with 48 hours of identification/ permission
Work Order Process
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Process followed including initial order, questions, scheduled, execution, work ordered provided to GBID, QC or inspection if needed - 80%
Canal Team
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Daily checks of C&O Canal towpath to MD border
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Daily checks of Capitol Crescent trail to MD border
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Photo verification entered into Smart System
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Daily checklist completed and signed
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Full inspection and cleaning of Mile 0 - Mile 1
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Saturday and Sunday inspections of Fletcher's Boathouse bathrooms
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Timely reporting to NPS & BID of any work beyond our scope
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95% small stickers , tags and graffiti removed within 24 hours
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95 % large Graffiti tags removed within 72 hours of identification (Weather & Season Permitting)
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Removal of bikes & scooters within 72 hours of identification
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Seasonal landscaping needs
Special projects
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Staff time allocated/ positions filled
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Bricks jobs completed in 48 hours
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Bike racks repaired in 48 hours
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Daily Canal team reports completed
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Daily Streatery Audits completed
Overall team
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95% staff fully
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Team in full uniform
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Van and truck in approved condtion
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Forlift, pressure washer in approved conditions
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90% 311 or other issues being reported
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Daily stats being collected in smart system
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Maintenance request be closed 80% 48 hours
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Every ambassador has and uses a smart device
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5 routes staffed
BBB Spaces
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Break room
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Cage / Garage
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Icehouse
On Budget
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Is the program on Budget?
Seasonal Projects
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Weed and Grass plan submitted by March 15
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Weed and Grass plan executed
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Leave plan submitted my September 15
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Leave plan executed
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Snow and Ice plan discussed by November 1
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Snow and Ice plan Executed
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Correct amount of Ice melt products used
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Conducted on
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Prepared by
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Location
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