Get N Go Store Report

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Time store report was completed

  Date

Outside

• Parking lot free of litter

  Yes

  No

  N/A

• Landscape areas clean

  Yes

  No

  N/A

• Gas Pumps clean

  Yes

  No

  N/A

• Canopy poles, islands, and bollards kept clean

  Yes

  No

  N/A

• Gas hoses, splashguards, and nozzles working and clean

  Yes

  No

  N/A

• Squeegee buckets filled and clean

  Yes

  No

  N/A

• Towels available at all pumps

  Yes

  No

  N/A

• Trash cans and ashtrays, emptied and clean<br>

  Yes

  No

  N/A

• Correct marketing materials posted

  Yes

  No

  N/A

• Exterior lights all working

  Yes

  No

  N/A

• Gas prices all posted correctly

  Yes

  No

  N/A

• Pump receipt printers all working and have paper

  Yes

  No

  N/A

• Air and vacuum areas maintained, money collected

  Yes

  No

  N/A

• Dumpster area clean

  Yes

  No

  N/A

• Window ledges clean

  Yes

  No

  N/A

• Entry doors and thresholds clean<br>

  Yes

  No

  N/A

• Authorized window and door signage

  Yes

  No

  N/A

• Marquee advertising current and correct

  Safe

  At Risk

  N/A

• Employees parked in designated area

  Yes

  No

  N/A

• Lights on and off at correct time. N/A if photo eye

  Yes

  No

  N/A

Sales Floor

• All storage room doors closed

  Yes

  No

  N/A

• Floor swept and mopped each shift or more as needed

  Yes

  No

  N/A

• Inside trash no more than half full

  Yes

  No

  N/A

• No visible dust on ceiling vents, cold air returns, or ceiling tiles

  Yes

  No

  N/A

• Furnace filters checked and changed monthly, dated

  Yes

  No

  N/A

• Door mats and floor underneath clean

  Yes

  No

  N/A

• Approved signage in place including no handwritten signs

  Yes

  No

  N/A

• Overhead lights working, no more than one bulb out

  Yes

  No

  N/A

• All product fronted and faced, pulled to the end of the peg

  Yes

  No

  N/A

• Displays full, clean, and appropriately placed, and appealing. Retail price displayed

  Yes

  No

  N/A

• No critical out of stocks including bread. No more than three non-critical items out of stock

  Yes

  No

  N/A

• No expired products

  Yes

  No

  N/A

• All items have retail price displayed. Shelf tags current and in good condition

  Yes

  No

  N/A

• Three feet minimum space between all displays, aisles, and shelving

  Yes

  No

  N/A

• Music on and at acceptable level

  Yes

  No

  N/A

• Bagged ice at least 3/4 full in summer, 1/2 full in winter

  Yes

  No

  N/A

• All products and fixtures clean and dust free

  Yes

  No

  N/A

Cash Register Area

• All employees in full uniform

  Yes

  No

  N/A

• Area merchandised and stocked appropriately with retail prices displayed, fresh fruit available

  Yes

  No

  N/A

• Each till has less than $350 during 1st and 2nd shift, less than $200 on 3rd shift. No $100 or $50 bills

  Yes

  No

  N/A

• Counters clean, free of tape, and signs mounted appropraitely

  Yes

  No

  N/A

• Credit card and employment applications visible and accessible

  Yes

  No

  N/A

• Updated operations binder including schedule, phone list, communication log, checklist, etc. Book is current and in good condition

  Yes

  No

  N/A

• Does the customer get a good visual impression? No clutter, everything dusted, floor clean, etc.

  Yes

  No

  N/A

• All electronic equipment dusted and clean

  Yes

  No

  N/A

• Area free of clutter. Contents of cabinets and shelves organized

  Yes

  No

  N/A

• Thermostat set between 68 and 72 degrees

  Yes

  No

  N/A

Cooler and Freezers

• Cooler doors clean including glass, frames, handles, and seals (both inside and outside)

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• Correct retail displayed for all products. Promotional signs current and appropriate

  Yes

  No

  N/A

• No out of date products

  Yes

  No

  N/A

• Floor clean (including what is visible form the front), spills cleaned up completely, interior swept and mopped

  Yes

  No

  N/A

• No out of stock dairy milk products, no more than three other out os stock items

  Yes

  No

  N/A

• Temperature checked every two hours, at least 75% completion of temperature log

  Yes

  No

  N/A

• Shelving and product slides clean and in good condition

  Yes

  No

  N/A

• Interior organized, walkway clear, product put away

  Yes

  No

  N/A

• Merchandise fronted and faced. Dairy expiration dates faced to the back

  Yes

  No

  N/A

• Condensers checked and vacuumed, free of ice and and dust. Small units are defrosted, clean, and vents dusted

  Yes

  No

  N/A

Backrooms and restrooms

• No excessive back stock. Shippers appropriately placed on sales floor

  Yes

  No

  N/A

• No excessive credits or spoilage

  Yes

  No

  N/A

• Store supplies organized. Storage room clean, swept and mopped

  Yes

  No

  N/A

• Mop sink and chemical area clean and organized. Mop bucket, mop heads, and wet floor signs clean

  Yes

  No

  N/A

• All chemical containers labeled and stored safely

  Yes

  No

  N/A

• MSDS book available, current, and in good condition

  Yes

  No

  N/A

• Restroom checklist being used or current (checked every two hours)

  Yes

  No

  N/A

• Floors, walls, partitions, doors, baseboards, kick plates clean and in good condition

  Yes

  No

  N/A

• Toilets and urinals clean and in good operation

  Yes

  No

  N/A

• Toilet paper, towels, soap, and sanitizer available.

  Yes

  No

  N/A

• Sink and mirrors clean. Air freshener working appropriately

  Yes

  No

  N/A

Concession Area

• Fountain pop machine clean including drain tray. Nozzles sanitized at least three times per week

  Yes

  No

  N/A

• All supplies available (napkins, straws, lids, cups, condiments, coffee and hot dog condiments, etc)

  Yes

  No

  N/A

• Cup holders, lid dispensers, and condiment holders clean, operational, and in good condidtion

  Yes

  No

  N/A

• Cabinets clean and streak free, inside and outside

  Yes

  No

  N/A

• Counter tops clean including underneath equipment

  Yes

  No

  N/A

• Sandwich cooler and novelty freezer fronted and faced, defrosted, clean, and vent dusted

  Yes

  No

  N/A

• Coffee available and fresh, equipment clean and shined, glass tubes clean, filters stored out of sight

  Yes

  No

  N/A

• Cappuccino machine full, clean inside and out

  Yes

  No

  N/A

• Ice cream, shake, ICEE, F'Real, Carribean Creme machines sticked, clean, and operational

  Yes

  No

  N/A

• Hot dog and nacho machines clean and operational. Appropriate amount of product available, fresh,and appealing

  Yes

  No

  N/A

• Concession sink clean and presentable, sanitized solution available, cleaning supplies and towels stored out of sight

  Yes

  No

  N/A

• Microwave is clean inside and out

  Yes

  No

  N/A

• Roll case is clean, glass is streak free, bags and boxes stocked, tissues available

  Yes

  No

  N/A

• Signage in good condition, all items have retail price displayed, no hand written signs

  Yes

  No

  N/A

• All mugs available, displayed appropriately. Prices displayed and mugs dusted

  Yes

  No

  N/A

• Drip trays empty and clean

  Yes

  No

  N/A

Operational

• No smoking or tobacco use (5 point deduction)

  Yes

  No

  N/A

• Work schedule posted two weeks in advance

  Yes

  No

  N/A

• TIll cash off done quickly, securely, and per procedures. Tills get double counted. (N/A in not witnessed)

  Yes

  No

  N/A

• Operation checklist being used, updated, and current.

  Yes

  No

  N/A

• All vendors signing vendor log. Only approved employees are checking in vendors

  Yes

  No

  N/A

• Employee purchase policy being followed. Log used for employees working alone, receipts being logged

  Yes

  No

  N/A

• Communication log being used regularly and in good condition

  Yes

  No

  N/A

• Office organized and clean. Equipment dusted, floor swept and mopped, paperwork and documents secure, desk organized

  Yes

  No

  N/A

• All employee reviews current

  Yes

  No

  N/A

• Employee training completed in appropriate time frame, including Virtual University

  Yes

  No

  N/A

• Manager is working at least one full weekend and two evenings each month

  Yes

  No

  N/A

Car Wash

• Carwash walls and bay hosed down daily and trash picked up

  Yes

  No

  N/A

• Carwash walls scrubbed weekly, no sign of heavy build up

  Yes

  No

  N/A

• Equipment working properly, no plugged nozzles, nothing leaking

  Yes

  No

  N/A

• Titration of 18 to 20 drops

  Yes

  No

  N/A

• Zero grains of water hardness

  Yes

  No

  N/A

• Code box clean and operational, money being emptied daily

  Yes

  No

  N/A

• Pump room clean and organized. Supplies and tools put away, no clutter, no visible leaks, equipment and floors clean

  Yes

  No

  N/A

• All lighting and signage working

  Yes

  No

  N/A

• Brine tank filled with salt

  Yes

  No

  N/A

Customer Service

• Customers being greeted. Eye contact, appropriate greeting, enthusiasm, and a smile

  Yes

  No

  N/A

• Employees smiling when interacting with customers

  Yes

  No

  N/A

• Suggestive selling actively being used by all employees. (lighters, car washes, sale items, etc)

  Yes

  No

  N/A

• Employees calling for help when three or more customers are in line. Intercom being used, employees paying attention when not at the till

  Yes

  No

  N/A

• Please and Thank You being used. Customer treated with professionalism and respect

  Yes

  No

  N/A

• Change being counted back to customers

  Yes

  No

  N/A

Other

• Additional comments

• Reviewed with management

  Sign

• Store report score

  Drawing