Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
GFM Duties
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All reports filled out correctly & saved in V: Drive
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All GFI information on file & loaded into Figtree (compliance up to date)
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All feedback (NPS/written/email) responded to with 48hrs
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Any GFI assessments & upskilling needed
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GFM working well within allocated hours
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GFM attending HOD, 1 - 1 CGM Meetings & Conference Calls
Reception
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Current timetable made available
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Number of Tokens available matches program capacity
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Member Services Team know how to allocate members to classes in Clubware
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Member Services Team are aware of any GF promotions, timetable changes etc.
Timetable | Notice Boards
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Current timetable correctly displayed in-club & online
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Only current promotions/class information displayed
Studios
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First Impression - clean | equipment stored neatly | mirrors clean | stereo dust free | advertising per Brand Standards
General
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Microphone hung neatly & batteries in good condition
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Disinfectant wipes are available for headsets
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Paper towels & disinfectant fully stocked
Cycle Studio
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Bikes are placed well in studio, with clear entry/exit/emergency paths.
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Bikes are clean
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All bike faults are logged in the Maintenance Folder