GFM Duties

All reports filled out correctly & saved in V: Drive

All GFI information on file & loaded into Figtree (compliance up to date)

All feedback (NPS/written/email) responded to with 48hrs

Any GFI assessments & upskilling needed

GFM working well within allocated hours

GFM attending HOD, 1 - 1 CGM Meetings & Conference Calls


Current timetable made available

Number of Tokens available matches program capacity

Member Services Team know how to allocate members to classes in Clubware

Member Services Team are aware of any GF promotions, timetable changes etc.

Timetable | Notice Boards

Current timetable correctly displayed in-club & online

Only current promotions/class information displayed


First Impression - clean | equipment stored neatly | mirrors clean | stereo dust free | advertising per Brand Standards


Microphone hung neatly & batteries in good condition

Disinfectant wipes are available for headsets

Paper towels & disinfectant fully stocked

Cycle Studio

Bikes are placed well in studio, with clear entry/exit/emergency paths.

Bikes are clean

All bike faults are logged in the Maintenance Folder

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.