GFM's hours are scheduled to suit the needs of the business, approved by the CGM and reflects accurately on current critical path.
Fortnightly wage costs are within budget
All feedback (NPS/written/email) responded to with 48hrs
GFI assessments & upskilling completed
GFM attending HOD, 1 - 1 CGM Meetings & Conference Calls
All department reports are up to date and stored in the Google Drive.
All home club GFI's have an up to date personal file obtaining hard copies of their certificates and a copy is also loaded into their individual instructor file in Google under GFI Program Certification.
Current timetable is printed and available at reception
Group Fitness promotions, timetable content and changes are communicated effectively to the member services team
Member Services Team are checking members into classes via Clubware
Current timetable correctly displayed in-club & online
Only current promotions/class information displayed
First Impression - clean | equipment stored neatly | mirrors clean | stereo dust free | advertising per Brand Standards
GFI Emergency Response Flow Charts are up and located near the stereo systems - 24/7 Clubs only!
The portable Instructor barre has correct safety signs and lifting instructions on it.
All maintenance issues are recorded in Cherwell
Paper towels & disinfectant fully stocked
Microphone hung neatly & batteries in good condition
Bikes are placed well in studio, with clear entry/exit/emergency paths.
Bikes are clean
All bike faults are logged in the Maintenance Folder and Cherwell