Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
GFM Duties
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GFM's hours are scheduled to suit the needs of the business, approved by the CGM and reflects accurately on current critical path.
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Fortnightly wage costs are within budget
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All feedback (NPS/written/email) responded to with 48hrs
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GFI assessments & upskilling completed
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GFM attending HOD, 1 - 1 CGM Meetings & Conference Calls
Reporting
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All department reports are up to date and stored in the Google Drive.
Compliance
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All home club GFI's have an up to date personal file obtaining hard copies of their certificates and a copy is also loaded into their individual instructor file in Google under GFI Program Certification.
Reception
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Current timetable is printed and available at reception
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Group Fitness promotions, timetable content and changes are communicated effectively to the member services team
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Member Services Team are checking members into classes via Clubware
Timetable | Notice Boards
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Current timetable correctly displayed in-club & online
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Only current promotions/class information displayed
Studios
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First Impression - clean | equipment stored neatly | mirrors clean | stereo dust free | advertising per Brand Standards
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GFI Emergency Response Flow Charts are up and located near the stereo systems - 24/7 Clubs only!
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The portable Instructor barre has correct safety signs and lifting instructions on it.
General
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All maintenance issues are recorded in Cherwell
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Paper towels & disinfectant fully stocked
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Microphone hung neatly & batteries in good condition
Cycle Studio
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Bikes are placed well in studio, with clear entry/exit/emergency paths.
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Bikes are clean
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All bike faults are logged in the Maintenance Folder and Cherwell
